Austin Tech Jobs and Startup Jobs

35

Writer, Credit Cards

Red Ventures
Austin
2 days ago
+36
Red Ventures is looking for a Writer who will be responsible for contributing to and executing on strategy for credit cards content on CreditCards.com. This writer will be responsible for cleaning up and editing product content, writing product announcements and guides, and collaborating with the editorial team on other content creation. Content ranges in coverage from credit card usage, issuers, rewards, points and miles, and credit scores to advice, news and more. The right candidate is able to identify topics and develop quality, engaging content with a quick turnaround, as well as work closely with SEO.

Renewals Specialist

Optimizely
Austin
2 days ago
+45
The NA Renewals Specialist will be responsible for driving account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. The NA Renewals Specialist will be measured based on the timeliness of renewal contracts, their ability to drive incremental price increases on renewals and on increasing the number of multi-year renewals. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing. 

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
3 days ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

Customer Support Engineer

ActiveProspect, Inc.
Austin
4 days ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Tech Reporter, Features

Built In
Austin
5 days ago
The Tech Reporter will be responsible for writing 2+ news features a week, and additional, timely longer-form features on trends and broad topics in the technology industry as needed. This person will need to be highly skilled in both research and interviewing, and endlessly curious about tech innovations and what they say about the future.  You’d be joining a growing team responsible for telling bold and original stories that help an audience of tech professionals learn and build new things. You’ll collaborate closely with other members of the team to discover new approaches, formats and perspectives. Additionally, you'll be joining a company that enthusiastically invests in office culture, whether that means shuffleboard, a D&D campaign, free lunches, snacks or cold brew on tap.

Freelance Photographer

GoDaddy
Austin
5 days ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Client Success Manager

DISCO
Austin
1 week ago
+39
Responsible for proactive management and risk mitigation of DISCO clients to ensure their long-term success and account expansion. Analyze business processes and client data to quantify account health and prioritize internal process changes as well as client outreach. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Track critical feedback from meetings with client executives, and continuously advocate for product and process changes to improve CSAT.  Serve as the main external POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem-solving skills with an analytical approach. Monitor trends in NPS and CSAT for assigned accounts to ensure company efforts are yielding the intended improvements in client experience.

Executive Assistant

Media Intake Specialist

IT Systems Administrator

Executive Assistant

Director, Client Success

Technical Support Associate

Forensics Examiner

Enterprise Solutions Director

Technical Operations Analyst

Technical Support Associate (Weekend Night Shift)

Load 7 more jobs11 jobs at DISCO

Customer Success Representative

OutboundEngine
Austin
1 week ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

Customer Success Manager, Education Segment

Adobe
Austin
1 week ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Director, Customer Care

FloSports
Austin
1 week ago
+30
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Senior Copywriter

Bestow
Austin
1 week ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Inventory Assistant (Part-Time)

FloSports
Austin
1 week ago
+30
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Office Manager & Executive Assistant

Pushnami
Austin
1 week ago
+38
Pushnami is the omnichannel subscriber engagement & messaging platform used by more than 20,000 global sites. Delivering more than 10 billion messages per month across browser-based push notifications, mobile app push notifications, and email, Pushnami enables brands to quickly capture more subscribers, intelligently market to them, and grow their revenue. We are seeking a passionate and energetic Office Manager & Executive Assistant to be

Customer Service Representative (Part-Time Role)

FloSports
Austin
2 weeks ago
+30
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Director of NOC

FloSports
Austin
2 weeks ago
+30
FloSports is seeking a Director of NOC to lead our 24/7 technical network operations team. Our NOC team is critical in providing an exceptional customer experience as they are focused on providing the reliable and stable operation of all our live feeds. This position will provide day to day guidance to the NOC team while also working to improve system uptime through process improvements, training, change and incident management, and network automation. Significant commitment during weekends is required (proportional time off during the week will be given to compensate for time spent during weekends). This position is based in Austin, Texas. 

Executive Assistant- Product Operations

FloSports
Austin
2 weeks ago
+30
FloSports is looking for an Executive Assistant – Product Operations, who will report directly to the Chief Product Officer. This role will facilitate the smooth operation of both the Product Management and Engineering departments. The core responsibilities will include both entry level project management and administration assistance for senior members of the team with the goal of fostering a healthy and productive culture. 

Part-Time Commercial Specialist- Broadcast Media

FloSports
Austin
2 weeks ago
+30
FloSports is looking to hire a part-time Commercial Specialist, which is the perfect opportunity for someone looking to build a career within a top notch broadcast media company. As a commercial specialist, you will learn our business from the ground up and plan a critical role in providing our customers an exceptional experience. The ideal candidate will thrive in a fast-paced environment, will be motivated to provide a great event experience for our customers and will have strong attention to detail.

Customer Service Representative (Full-Time)

FloSports
Austin
2 weeks ago
+30
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Content Creator- Varsity TV and FloCheer

FloSports
Austin
2 weeks ago
+30
Create impactful and high-quality web content, both written and video, from the idea phase to publishing. Spotlight the top athletes and personalities in your sport with interesting stories. You'll travel around the world to create amazing coverage of live events. You'll interview the coaches and athletes, write compelling recaps and feature the biggest stories of each event. You will work with your team in content creation meetings, brainstorming to come up with content strategies that will grow and engage the community and constantly improve by eliciting and listening to feedback from your audience. You will be capable of handling multiple content projects at once because you're a multi-tasking machine. You can be relied on. You'll be a news hound, staying on top of every story and news item unfolding in cheer and dance to ensure you provide comprehensive coverage to your readers. You'll make sure the content you create is in line with our unique voice and brand guidelines. You'll be a social media influencer. And you'll help find other big social media gurus who can help promote your content around the world.

Video Content Creator

FloSports
Austin
2 weeks ago
+30
The ideal candidate is a rare breed: a creative storyteller who can make compelling video content on a variety of subjects in multiple formats – web series, sketches, highlights, and athlete features. The ability to multitask, hit deadlines, and surprise our audience with fresh, innovative content is a must. 

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