Austin Tech Jobs and Startup Jobs

11

Implementation Consultant

Brightpearl
Austin
3 days ago
+31
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Manager, Developer Documentation

BigCommerce
Austin
3 days ago
+47
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2020 "Best Place to Work" in Austin, TX, is looking for a Manager, Developer Documentation to lead the Developer Documentation team. You will work with all key stakeholders to refine, augment, and manage resources

Sr. Executive Assistant- Contractor

Technical Support Representative

Product Support Engineer

Manager, Education Services

Team Manager, Technical Support

Manager, Customer Success Management

Associate Customer Success Manager

Load 4 more jobs8 jobs at BigCommerce

Customer Support Associate

ePayPolicy
Austin
5 days ago
+20
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

Head of Customer Support

ShipperHQ
Austin
5 days ago
+12
Company Overview ShipperHQ is a bootstrapped startup located in Austin, TX making a big impact in the eCommerce shipping space. We are a premier shipping experience manager for eCommerce sites, selling to clients large and small around the world. We have a fantastic reputation and are recognized for our high-quality service. Our SaaS product, ShipperHQ, launched in 2015 and is growing quickly. We have 33 staff spread across the UK, Australia,

Senior IT Compliance Analyst

RetailMeNot, Inc.
Austin
6 days ago
+45
Be a crucial part of the RetailMeNot InfoSec team - successfully bridging the gap between application developers, infrastructure teams, and business owners. Demonstrate a high degree of flexibility as you work on compliance challenges and initiatives, always emphasizing improved quality and reliability in our systems and business processes. Build highly effective, measurable compliance architectures that include people, process, and technology controls; developing policies, optimizing business processes, and assessing risks. Design and lead evaluations and audits of IT systems, cloud infrastructure, and third party vendors; communicate the results to system owners, executives, and external auditors. Participate in and influence overall system design and architecture to ensure everything we do meets our data protection and security obligations. Support incident response teams by calmly and expertly advising on compliance impacts and requirements and helping coordinate remediation efforts across the company.

Sr UX Writer (Contract)

Executive Assistant

Senior Copywriter

Bestow
Austin
1 week ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Customer Support Representative

Hippo Insurance
Austin
2 weeks ago
+30
We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy servicing. This position will be cross-functional and work hand in hand with our Sales, Service and Underwriting organizations to maximize profitable growth and expansion while providing exceptional customer service to our customers.

Curation Lead, Children's Books

Literati
Austin
2 weeks ago
+19
We are looking for a talented Curator with a junkie-like passion for children’s literature - as in, children’s books are your drug. You bring zeal and a meticulous fine-toothed comb to scouring the planet in search of the world’s most incredible children’s books. You would describe the hunt as sifting for gold, and feel enormous joy upon finding a true gem. You are lightning fast in your ability to assess good vs. truly great, and can curate thoughtfully while also moving 50 mph. Your sensibility could be described as the sweet spot between literary and commercial, and you love backlist as much as frontlist (across board books, picture books, chapter books, and middle grade novels). You’ve been in the children’s book space for years and are ready for your next adventure, based in Austin, TX. Location is non-negotiable, as in dust off your boots and start practicing your best yee-haw. world.

Manager, Customer Happiness Team

Volusion
Austin
2 weeks ago
+29
At Volusion, we make products that people love. Our teams are dedicated to providing SaaS commerce solutions and services for all business types, ranging from startups to large enterprises. If you are the kind of entrepreneur that loves working in teams, has a passion for driving positive change, and wants to change the world with your ideas, we want to hear from you. The rundown: You’ll be heading up our Happiness Team, solely focused on

User Success Specialist - Phone Speciality

ShipStation
Austin
3 weeks ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
3 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

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