Austin Tech Jobs and Startup Jobs

14

UX Content Strategist

Vrbo
Austin
1 day ago
+28
As a UX content strategist on our team, you can take a long view of the customer’s “job to be done” and write clear, natural-sounding product content that aids and informs people at their point of need. You can quickly write microcopy for an A/B test or orchestrate content across complex product flows. You can synthesize, organize, and guide the flow of content into the product in ways that best serve the user and the business. And you can set aside ego and ownership to work with other teams — including engineers, product managers, designers, and localization experts — to make the right content decisions for our products.

Associate Partner Success Strategy Analyst

Guarantee Claim Specialist

Service Level Supervisor

Software Tech Support Specialist

Manager, Metadata Platform

Partner Success Manager

Load 3 more jobs7 jobs at Vrbo

Technical Support Representative

BigCommerce
Austin
1 day ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Director, Strategic Business Development (eCommerce)

Developer Documentation Specialist

Associate Customer Success Manager

Security Governance Risk & Compliance Analyst

Product Support Engineer

Load 2 more jobs6 jobs at BigCommerce

Office Manager

System Surveyor
Austin
3 days ago
About System Surveyor System Surveyor is an Austin “A-List” company with a big future. The company offers a Business to Business (B2B) Software-as-a-Service (SaaS) solution to professionals in the electronic security, IT, Audio-Visual and Fire Alarm industries.   Named #4 on Pepperdine University’s “Most Fundable Companies” list, System Surveyor has been recognized with six industry awards for innovation. Based in southwest Austin, the company

Customer Care Coordinator (Contract)

RetailMeNot, Inc.
Austin
6 days ago
+40
RetailMeNot is looking for friendly, intelligent people to join our Customer Support team in our downtown Austin location on a contract basis. In this role, you will complete functions central to meeting quality and customer support goals on RetailMeNot, Inc.’s web properties. You will be trained on all team processes and functions as well as contributing to meeting team goals. In addition to on-the-job training, we offer competitive pay, an open culture. We look forward to reviewing your resume!

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
1 week ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Macy's + Kohl's Dropship Marketplace Manager

Marketplace Channel Manager

Executive Assistant

Tecovas
Austin
1 week ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Director of Strategic Planning

Tecovas
Austin
1 week ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Technical Support Engineer

Linnworks
Austin
1 week ago
+13
Description:  Linnworks (Linnworks.com) is the world’s leading eCommerce SaaS platform that enables businesses to integrate, manage, and optimize their sales processes across hundreds of online marketplaces. Thousands of customers in more than 60 countries use Linnworks to transform the way they sell online. Founded in 2009, Linnworks has rapidly expanded to become the #1 eCommerce SaaS platform in Europe, processing more than $5B in

Customer Experience Associate

Tecovas
Austin
2 weeks ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Curation Lead, Children's Books

Literati
Austin
2 weeks ago
+13
We are looking for a talented Curator with a junkie-like passion for children’s literature - as in, children’s books are your drug. You bring zeal and a meticulous fine-toothed comb to scouring the planet in search of the world’s most incredible children’s books. You would describe the hunt as sifting for gold, and feel enormous joy upon finding a true gem. You are lightning fast in your ability to assess good vs. truly great, and can curate thoughtfully while also moving 50 mph. Your sensibility could be described as the sweet spot between literary and commercial, and you love backlist as much as frontlist (across board books, picture books, chapter books, and middle grade novels). You’ve been in the children’s book space for years and are ready for your next adventure, based in Austin, TX. Location is non-negotiable, as in dust off your boots and start practicing your best yee-haw. world.

Business Systems Manager

Tecovas
Austin
3 weeks ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Senior UX Content Writer

H-E-B
Austin
3 weeks ago
+19
Collaborate with product managers, engineers, and designers to define broad requirements and product goals, with localization efforts at the forefront of your approach. Refine copy in prototypes of various fidelity to validate new product concepts. Relentlessly champion the user experience by defining a broad language strategy within our digital experiences . Identify copy-related usability issues for upcoming feature releases and collaboratively align on a solution. Tackle fiendishly complex UX copy problems and provide clarity for the team as you break them down into viable, user-centered solutions. Analyze engagement metrics on in-flight pilots, and rapidly iterate the copy strategy with an eye towards constant improvement. Partner with our marketing organization to embed the proper voice and tone of H-E-B in to all of our digital products and interfaces. Be the fountain of knowledge - keep the company in sync with digital copy guidelines: voice, tone, content localization, digital FAQ needs and dependencies, etc.

Customer Support Associate

SelfMade
Austin
3 weeks ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

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