Austin Tech Jobs and Startup Jobs

9

Manager, Customer Support

Place Technology, Inc.
Austin
20 hours ago
+27
The Manager of Customer Support will be responsible for the strategic leadership and tactical execution of our customer support organization.  This person will build, develop and oversee the team, and processes, that ensure our customers are successfully using our products and services.    This role will be working cooperatively with the sales, product, ops, and marketing teams to continue to improve the overall customer experience. You will

L3 Support Engineer

Q2
Austin
1 day ago
+45
Q2 is seeking an L3 Support Engineer to support the Q2 platform with both internal and external customers. The person in this position will provide expert-level troubleshooting for the Q2 solution, resolve technical issues, or address root causes for multiple issues. Successful candidates must have the innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs.

Systems Administration- Tools Admin

Incident Response Analyst

Integrated Operations Center (IOC) Manager

IT Systems Architect

Application Support Engineer

Application Support Analyst

Load 3 more jobs7 jobs at Q2

Freelance Photographer

GoDaddy
Austin
5 days ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Jr. Customer Success Manager

Pushnami
Austin
1 week ago
+38
About Pushnami Pushnami is an Austin built and privately held technology company that provides an AI Powered Cross-Channel Messaging Platform used by thousands of websites around the world. We are seeking a passionate and energetic Junior Customer Success Specialist to aid in our client retention efforts. This individual will join us at our new Central Austin headquarters (a historic landmark, where they filmed a famous scene from the cult

Senior Information Security Analyst

Amherst
Austin
1 week ago
+35
You will be working closely with systems and network engineering, enterprise applications, and software development in designing solutions, performing security reviews, developing strategy, and driving security projects to reduce the risk to Amherst's corporate infrastructure. This is a technical role with the expectation that you are fluent in security tools, system security, secure application design principles, cloud security, compliance, and incident response. You'll be encouraged to keep your skills up to date by attending at least one major training course annually (SANS, etc.), one major security conference (Blackhat, DefCon, etc.), and other events.

Senior Executive Assistant

Customer Success Specialist (Part-Time)

Self Financial
Austin
2 weeks ago
+38
As a part-time Customer Success Specialist, you will be supporting Self’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via email and chat. You will work closely with the Customer Success team and leadership to shape Self by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment where we celebrate our customer's successes and thrive on achieving our customer-centric goals.

Customer Success Training Specialist

Self Financial
Austin
2 weeks ago
+38
As a Customer Success Training Specialist, you will be responsible for ensuring our Customer Success team is providing high quality, accurate, and timely information to our valued customers across our support channels (phone, chat, and email). You will have the opportunity to build out new processes, set team-wide goals, and drive direct impact to our business and customers. You will work closely with the Customer Success team and leadership to shape Self and how we operate by providing insights on where we can improve as a team, ideas for tool enhancements that will help us scale, and product improvement suggestions for our cross-functional stakeholders.

Customer Success Specialist

Self Financial
Austin
2 weeks ago
+38
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

Team Lead - Customer Success

Self Financial
Austin
3 weeks ago
+38
Manage your team to reach KPI targets. Provide regular feedback to improve individual performance and personal growth. Be the voice of the customer to your cross-functional stakeholders to drive product and tool improvements. Recruit, interview, and hire new team members. Perform quality review analysis for your team. Report KPI successes and challenges to executive team.

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