Austin Tech Jobs and Startup Jobs

32

Customer Success Manager

Jolly
Austin
8 hours ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Real Estate Agent Assistant

REX
Austin
21 hours ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist

REX
Austin
21 hours ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
21 hours ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Customer Success Representative

OutboundEngine
Austin
2 days ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

Customer Success Manager, Education Segment

Adobe
Austin
3 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Systems Engineer - Hardware Validation

Cloudflare
Austin
3 days ago
+42
We are looking for a talented systems engineer to be part of our new Austin office. Come be part of the founding team in our new Austin digs and work with a group of passionate, talented engineers that will be creating innovative infrastructure that touch 10% of web requests each day. The amount of request being processed is massive and we utilize all the latest technology to ensure its scalability and availability. We’re a team that aims higher! Check out what we did with ARM, and one of our new compute products we launched on our edge platform

Systems Engineer - Infrastructure Hardware Tools

Team Lead, Customer Success Manager

Senior Network Engineer

IT Business Systems Manager

Customer Success Manager

Manager, Business Systems

Load 3 more jobs7 jobs at Cloudflare

Content and Video Producer

LogicMonitor
Austin
4 days ago
+63
The Marketing Communications Specialist reports to the Director of Global Brand & Communications and is responsible for creating thought leadership content for a variety of audiences. Themes could include infrastructure, monitoring and logging trends; the target audience varies from CTOs and CIOs to journalists, new hires, software developers, ops engineers, and network / system administrators.

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
4 days ago
+41
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success: Adoption, Customer Success, Renewals and Business Support.

Associate Customer Success Manager - Higher Education

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Senior Systems Engineer,

Director of Professional Services

IT System Operations Tech

Load 8 more jobs12 jobs at Blackbaud

Senior Copywriter

Bestow
Austin
4 days ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Director of Operations, Payroll and Business

RigUp
Austin
4 days ago
+27
Manage the day-to-day operations of QCS (and future acquisitions) sourcing, payments, and invoicing teams on-site in Austin, TX. Develop and implement effective processes across QCS operations; implement and manage change processes. Drive team towards and hold accountable to 90%+ fulfillment rate. Develop resourcing and hiring plan to enable hitting operating metrics as well as growth projections. Hire, onboard, and train new talent as needed to support growth. Work with IMO and PMO teams to develop platform integration strategy and plan; manage process and change management activities. Collaborate with internal teams back at HQ including operations, sales, and invoicing and payments.

Workforce Training Curriculum Developer

Systems Administrator

Credit Lead

Managing Director, New Verticals

Customer Support Representative (12-9pm shift)

Customer Engagement Specialist

Customer Engagement Manager

Director of Operations, Construction Vertical

Load 5 more jobs9 jobs at RigUp

Customer Experience Consultant

Khoros
Austin
4 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Office Manager & Executive Assistant

Pushnami
Austin
5 days ago
+38
Pushnami is the omnichannel subscriber engagement & messaging platform used by more than 20,000 global sites. Delivering more than 10 billion messages per month across browser-based push notifications, mobile app push notifications, and email, Pushnami enables brands to quickly capture more subscribers, intelligently market to them, and grow their revenue. We are seeking a passionate and energetic Office Manager & Executive Assistant to be

DataCenter Manager, TechOps

CrowdStrike
Austin
1 week ago
+44
Overall responsibility for CrowdStrike’s production owned and leased colocation facilities in the US and EU. Specific responsibility for: Ensuring Critical Systems Reliability. Ensuring proper diversity and redundancy of power. Ensuring space planning and efficient utilization. Ensuring proper capacity planning for Datacenter Space, Power, and Cooling. Selecting, Integrating, Managing and deploying systems to gather telemetry and sensor information about the use and status of the cabinets, cages, and datacenter. Managing security for the Datacenters in conjunction with other stakeholders including the Datacenter company as well as other groups inside of CrowdStrike. Tracking assets.

Russian Linguist

Senior Incident Coordinator

Senior Network Engineer

Vulnerability Management Analyst

Manager, IT Network Engineering

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Incident Response Analyst

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Load 9 more jobs13 jobs at CrowdStrike

Implementation & Support Analyst

Brightpearl
Austin
1 week ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

IT Support Specialist II

Khoros
Austin
1 week ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Sr Client Partner

Adobe
Austin
1 week ago
+57
Consulting Delivery Client Partners have accountability for a set of named services customers, for all activity within those customer projects, and for the strategic oversight and growth of delivery business with those customers.

Customer Experience Traffic Manager

Khoros
Austin
1 week ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

Customer Support Specialist

Ethos
Austin
1 week ago
+33
Become an Ethos product expert in order to provide world class support to our customers as well as act as a resource for internal stakeholders. Manage a high volume of support tickets via email, live chat, phone calls, etc.  Generate sales leads and referrals by delivering a positive customer experience. Triage and escalate complex customer-facing issues to sales, operations, product, and engineering teams. Identify and assess customers’ needs and issues in order to resolve tickets and achieve a high level of customer satisfaction. Build relationships and trust with customers through open and interactive communication. Meet individual and customer support team goals and objectives. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Technical Account Manager

Adobe
Austin
1 week ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

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