Austin Tech Jobs and Startup Jobs

25

Customer Support Engineer

ActiveProspect, Inc.
Austin
3 days ago
+23
The Customer Support Engineer is the first level of help for customers, managing all support tickets and chat conversations. You’ll problem solve and fix issues for customers, elevating more complex issues as appropriate to the team. You will be the owner of our support platform, automating where you can, and documenting as you go, making recommendations to the Product team as you see trends in questions and use cases develop.

Implementation Consultant

Brightpearl
Austin
4 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Pricing Manager

AlertMedia
Austin
4 days ago
+36
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Freelance Photographer

GoDaddy
Austin
4 days ago
+28
GoDaddy is seeking talented photographers across the country to help us tell the stories of the local business owners we represent online. We take care of all the scheduling so that you can quickly and easily get behind the scenes with small businesses in your area. Our national network of photographers includes everyone from seasonal freelancers looking to fill holes in their schedules to photographers who are newer in their careers and looking to bolster their portfolios. We’ll provide creative style guides, descriptive shot lists, and constructive feedback along the way, and we’ll make the scheduling process smooth for you.

Customer Success Manager

Jolly
Austin
6 days ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Real Estate Agent Assistant

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist

REX
Austin
1 week ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Customer Success Representative

OutboundEngine
Austin
1 week ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

Customer Success Manager, Education Segment

Adobe
Austin
1 week ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Senior Copywriter

Bestow
Austin
1 week ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Office Manager & Executive Assistant

Pushnami
Austin
1 week ago
+38
Pushnami is the omnichannel subscriber engagement & messaging platform used by more than 20,000 global sites. Delivering more than 10 billion messages per month across browser-based push notifications, mobile app push notifications, and email, Pushnami enables brands to quickly capture more subscribers, intelligently market to them, and grow their revenue. We are seeking a passionate and energetic Office Manager & Executive Assistant to be

Implementation & Support Analyst

Brightpearl
Austin
2 weeks ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

Client Relations Specialist

Hippo Insurance
Austin
2 weeks ago
+30
We’re seeking an experienced insurance professional who is willing to think outside the box with a whole new approach to policy servicing. This position will be cross-functional and work hand in hand with our Sales, Service and Underwriting organizations to maximize profitable growth and expansion while providing exceptional customer service to our customers.

Property Adjuster Team Lead

Hippo Insurance
Austin
2 weeks ago
+30
We’re seeking an experienced Property Adjuster Team Lead to handle homeowner claims involving multiple states. You’ll be able to use your expert discernment in handling each case, but you’ll also lead a team you can rely to help come up with innovative solutions. Hippo is proud to leverage technology to be able to process claims expeditiously, which means little to no travel is required. Day to day, this Property Adjuster will work with customers over the phone to provide excellent customer service and coordinate the inspection process as well as payments for losses.

Sr Client Partner

Adobe
Austin
2 weeks ago
+57
Consulting Delivery Client Partners have accountability for a set of named services customers, for all activity within those customer projects, and for the strategic oversight and growth of delivery business with those customers.

Customer Support Specialist

Ethos
Austin
2 weeks ago
+33
Become an Ethos product expert in order to provide world class support to our customers as well as act as a resource for internal stakeholders. Manage a high volume of support tickets via email, live chat, phone calls, etc.  Generate sales leads and referrals by delivering a positive customer experience. Triage and escalate complex customer-facing issues to sales, operations, product, and engineering teams. Identify and assess customers’ needs and issues in order to resolve tickets and achieve a high level of customer satisfaction. Build relationships and trust with customers through open and interactive communication. Meet individual and customer support team goals and objectives. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Technical Account Manager

Adobe
Austin
2 weeks ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Sr. Manager, Customer Success, Americas

Adobe
Austin
2 weeks ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

eCommerce Software Support Engineer

Adobe
Austin
2 weeks ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

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