Austin Tech Jobs and Startup Jobs

6

Customer Support Associate

SelfMade
Austin
3 days ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Customer Success Representative

OutboundEngine
Austin
3 days ago
+21
At OutboundEngine we know that marketing can be overwhelming for many small business owners. We combine simple software and talented people to help these small business owners keep their customers and gain new ones. We also know how frustrating and difficult customer service can be to work with effectively. The Members of the Customer Success team at OutboundEngine serve as trusted marketing partners to our customers helping them at every step of

Editor

OutboundEngine
Austin
6 days ago
+21
Research, assign, edit, fact-check and proofread email newsletters for real estate agents and their clients across North America. Write compelling subject lines and headlines. Source relevant articles and images and write engaging social media posts. Give constructive feedback to freelance writers. Research real estate and homeowner trends and create content calendars. QA content in our app and schedule for delivery. Contribute to and edit corporate marketing content like company blog, ebooks, infographics, white papers, videos and other content marketing assets. Work closely with product team to improve customer experience .

Associate Technical Support Engineer (9AM - 6PM)

Khoros
Austin
1 week ago
+52
The Associate Technical Support Engineer role is entry level technically and is responsible for ensuring that our customers are communicated with, our internal staff members are followed up on, and dealing with the bulk of our straightforward technical questions. This team takes on learning the system and technologies, but we have the luxury of training you in the details. 

Associate Technical Support Engineer (11AM - 8PM)

Khoros
Austin
1 week ago
+52
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Who we’re looking for: Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to

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