Austin Tech Jobs and Startup Jobs

143

Internship – Austin, TX – Data Analytics

Vrbo
Austin
8 hours ago
+52
Expedia What You’ll do: You will partner with internal clients using a consultative approach to understand business problems, identifying the team's key challenges, provide/prototype solutions, and help solve using statistical analysis and tools You'll work to define and decipher problems by using available data and making reasonable assumptions and will turn mounds of data into actionable insights to help drive improvements for customers, for

Technical Support Representative

BigCommerce
Austin
21 hours ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Manager, Education Services

Team Manager, Technical Support

Marketing Performance and Operations Lead

Office and Experience Coordinator (Part Time)

L&D Content Specialist

Manager, Customer Success Management

Associate Customer Success Manager

Manager, Developer Documentation

Load 5 more jobs9 jobs at BigCommerce

Enterprise Customer Advocate

Cision (formerly TrendKite)
Austin
21 hours ago
+45
Day to day support of accounts on the Enterprise customer tier.  Performing boolean net new builds and optimizations of searches and dashboards.  Communicating proficiently to provide customers with thorough explanations of the platform, features, and products.  Thinking quickly on your feet to resolve and to meet the customer expectations and deliverables.  Troubleshooting technical issues, including advanced and escalated requests for all products.  Working smart and efficiently in the CRM for overall customer technical understanding.  Documenting and maintain knowledge playbooks on break-fix, troubleshooting, customer provisioning tasks.  Enabling users, features, and services as required.  Participating in customer escalation calls as the technical resource.  Working cross-functionally between teams to ensure client success.  Ability to prioritize customer requests and competing tasks efficiently while meeting client service objectives.  Acting as a change agent in handling new product updates, customer focuses, and departmental updates.  Performing duties to the defined KPI metrics and team goals.  Assisting to provide onboarding training for new hires and peers. 

Customer Success Manager

A Cloud Guru
Austin
22 hours ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Systems Engineer, Workers

Cloudflare
Austin
1 day ago
+42
In this role you will contribute to Workers, Cloudflare's serverless edge computing platform. As an engineer on the Workers team, you will be responsible for building and maintaining the technologies and systems that comprise Workers, both in our high-performance global edge network and in our centralized microservice clusters.

Systems Engineer - Hardware Validation

Security Operations Support Lead

Associate Customer Success Manager - Latin America

Technical Support Engineer - Multilingual Preferred

Globalization Lead

Team Lead, Customer Success Manager

Senior Network Engineer

Manager, Business Systems

IT Business Systems Manager

Customer Success Manager

Customer Success Manager - Associate

Executive Assistant

Load 9 more jobs13 jobs at Cloudflare

Business Systems Analyst (Quote to Cash)

Procore Technologies
Austin
1 day ago
+32
As a successful Business Systems Analyst, you possess strong communication skills with the ability to articulate and document requirements, identify solutions, and provide feedback for our business users. In addition, you possess the business and technical skills prescribed, enjoy working in a fast-paced and high-growth environment and have experience managing complex projects in support of a sales organization. Ideal candidates have experience with Zuora and CPQ, and strong knowledge of understanding the quote-to-cash process. 

Customer Success Manager, Mid-Market

Customer Support Representative

Business Systems Analyst (R&D)

Senior IT Manager

Iris Telehealth
Austin
1 day ago
+39
Who You Are You are a current IT Manager, Systems Admin, or Senior IT Manager and have been responsible for all hardware, software, and IT administration in your organization. You naturally understand how to optimize a corporate IT infrastructure and have loads of experience setting up SAAS platforms from A-to-Z. If you are ready to take a growing organization to the next level, then this is the perfect role for you! Job Description As the

Sr. Information Security Partner

Adobe
Austin
1 day ago
+57
The Adobe Cloud Engineering Security team is seeking an experienced Sr. Information Security Partner to join our high-paced organization. You will build genuine and long-term, positive relationships between our globally diverse product development teams and security experts, working together to deliver world-class security solutions to our customers. A successful candidate will have familiarity with a variety of public and private cloud technologies, application security, information security, software development best practices, excellent communication skills, and a consistent track record of building customer trust. 

Customer Support Representative

A Cloud Guru
Austin
1 day ago
+47
As a Customer Support Representative at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your people skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Regional Director (Texas)

MongoDB
Austin
1 day ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Content Specialist, Sales and Marketing

EZ Texting
Austin
1 day ago
+47
The Sales Enablement Content Specialist will work cross functionally with EZ Texting’s Customer and Marketing teams to conceptualize, develop, write, edit, publish, and distribute content such as email campaigns, one pagers, marketing site updates, pitch deck slides, customer satisfaction surveys, customer resources, and other materials to address sales objections and customer challenges.

Customer Success Representative

Adobe
Austin
1 day ago
+57
Our new Customer Success Representative can support individual customers during their entire customer journey with Magento, pilot new techniques, and identify improvement opportunities to support the evolution of the Global Customer Success Group. If you’re an outcomes-driven, semi-technical, and excited for a new opportunity in Customer Success, this role is for you! 

Customer Success Manager II

Khoros
Austin
1 day ago
+58
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Customer Success Representative

Adobe
Austin
1 day ago
+57
Delight your installed customer base throughout their customer journey – from implementation through renewal. Serve as the primary point of contact for customers and develop a trusted advisor relationship with customers to ensure they are using our solutions to achieve full business value . Identify and close new sales opportunities at your customers to grow our business while driving more value for our customers using our products. Identify renewal risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal. Collaborate with stakeholders such as Channel Partners, Technical Support & Finance. Utilize various systems (Salesforce.com, Gainsight, etc.) to track customer details, including customer health, engagements, and potential renewal / sales opportunities. Stay current with the most recent enhancements to our products and educate customers on offerings and updates. Help Magento's Customer Success team maintain a high-level of adoption and customer happiness.

Customer Coordination Specialist

Adobe
Austin
1 day ago
+57
Magento’s global Customer Success Group (CSG) is growing and hiring a Customer Coordination Specialist. This role will support individual customers needing assistance with Magento processes and assist Customer Success Managers as we all work together to delight our customers. If you’re comfortable with juggling multiple requests and excited for a new opportunity in Customer Success, this role is for you! 

Sr Information Security Partner

Adobe
Austin
1 day ago
+57
The Adobe Cloud Engineering Security team is seeking an experienced Sr. Information Security Partner to join our high-paced organization. You will build genuine and long-term, positive relationships between our globally diverse product development teams and security experts, working together to deliver world-class security solutions to our customers. A successful candidate will have familiarity with a variety of public and private cloud technologies, application security, information security, software development best practices, excellent communication skills, and a consistent track record of building customer trust. 

Technical Support Engineer - Americas

Plivo
Austin
2 days ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
2 days ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Curation Lead, Children's Books

Literati
Austin
2 days ago
+19
We are looking for a talented Curator with a junkie-like passion for children’s literature - as in, children’s books are your drug. You bring zeal and a meticulous fine-toothed comb to scouring the planet in search of the world’s most incredible children’s books. You would describe the hunt as sifting for gold, and feel enormous joy upon finding a true gem. You are lightning fast in your ability to assess good vs. truly great, and can curate thoughtfully while also moving 50 mph. Your sensibility could be described as the sweet spot between literary and commercial, and you love backlist as much as frontlist (across board books, picture books, chapter books, and middle grade novels). You’ve been in the children’s book space for years and are ready for your next adventure, based in Austin, TX. Location is non-negotiable, as in dust off your boots and start practicing your best yee-haw. world.

Licensed Mortgage Loan Originator

OJO Labs
Austin
2 days ago
+55
OJO Labs - Licensed Mortgage Loan Originator (Austin, Texas or Minneapolis, Minnesota) Why OJO?  We’re on a mission to empower people to make better decisions through the fusion of machine and human intelligence. We’re solving some of the biggest problems troubling the modern consumer experience. Through our unique, data-driven AI platform, we’ve introduced a fresh approach to the way people make important decisions. As part of our team, you’d

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