Austin Tech Jobs and Startup Jobs

27

eCommerce Software Support Engineer

Adobe
Austin
17 hours ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Customer Support Representative (Overnight)

Procore Technologies
Austin
2 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries by providing user guidance, troubleshooting steps, and promoting Procore’s products and services.

Senior IT Manager

Customer Success Manager, Mid-Market (Specialty Contractors)

Manager, Network Operations Center

Customer Support Representative

Business Systems Analyst (R&D Insights)

Manager, Enterprise Customer Success

Load 3 more jobs7 jobs at Procore Technologies

Senior Customer Success Manager

A Cloud Guru
Austin
2 days ago
+40
As a Senior Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our Enterprise customers to drive adoption by creating thorough customer plans and partnering with stakeholders. Our Customer Success team is the voice of the customer and partners with ACG's product, sales, and marketing teams. This role is a part of our Customer Experience team and is success is measured by reviewing client churn. This role is not a part of our Sales team and is not measured on up-sells and cross-sells.

Senior Network Engineer

LogicMonitor
Austin
3 days ago
+63
LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Business Systems, Salesforce Administrator

Renewals Specialist

Senior Network Engineer

Blackbaud
Austin
3 days ago
+41
Blackbaud is seeking a Network Engineer to work among a passionate team responsible for fast and effective operations support and for engineering innovative infrastructure and application solutions with increasing reliability, scalability, supportability and security. You will play an instrumental role in our journey to a public cloud model while also sustaining a high level of quality in our current co-located data centers, responsible for both cloud-based and physical infrastructure and application solutions. You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Manager, IT Change Management

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Customer Support, Associate

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Director of Professional Services

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Technical Account Manager

Adobe
Austin
4 days ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Sr. Manager, Customer Success, Americas

Adobe
Austin
4 days ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Senior Systems Administrator

A Cloud Guru
Austin
5 days ago
+40
As an IT Operations Manager at A Cloud Guru, you'll be owning the daily administration for the growing Austin office and collaborate on global projects with our IT and Security team out of Melbourne You'll be responsible for on-boarding systems for new hires, supporting employees with technical issues, and working with the global team on security best practices. 

IT Project Manager

SailPoint
Austin
5 days ago
+32
This is an internal IT Project Management role in the Enterprise Systems team.  The IT PM works on problems of diverse scope where analysis of data requires evaluation of technical solutions. The ideal candidate should demonstrate good judgment in selecting methods and techniques for obtaining solutions and demonstrate excellent networking with senior internal and external personnel in their area of expertise.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Professional Services to drive cross-functional and cross-organizational IT projects.  You will address business needs by evaluating requirements and identifying technology solutions to expedite business transformation.  Must be able to react quickly to situations that arise while balancing project deliverables and objectives.  Someone with a balanced approach to project management who also has strong technical skills, natural consensus building ability, and a detailed logistical capability would be the ideal candidate.

Desktop Support Specialist

SailPoint
Austin
5 days ago
+32
Be the first point of contact for all technical support issues via phone, email, and face-to-face. Answer incoming calls to the helpdesk and create corresponding trouble tickets. Address trouble tickets opened by customers via email. Escalate trouble tickets to our infrastructure and development teams as appropriate. Participate in an on-call rotation with assistance from our infrastructure team. Complete evening and/or weekend project work, as needed. Perform basic Active Directory/Exchange administrative tasks. Perform user account and end user equipment provisioning. Perform hardware and software maintenance / troubleshooting on all end user equipment. Perform preventative maintenance on equipment and software. Provide support and assistance to local and remote employees. Track and document your work clearly and efficiently. Assist with administering new and existing systems and software. Create documentation of solutions to reported issues, resolution steps, support procedures. Document processes and take inventory of systems. Perform other duties as assigned.

Executive Assistant

SailPoint
Austin
5 days ago
+32
Ability to work independently and with a team on multiple projects in a fast paced environment. Ability to manage multiple calendars at once. Ability to handle and protect confidential information with the highest level of discretion. Maintain and manage communication, correspondence, travel arrangements, meeting preparations. Ability to prioritize and manage multiple projects (personal and professional) simultaneously and follow through on issues in a timely manner. Ability to operate within an environment of ambiguity . Ability to support up to 7 executives at one time.

Office Manager

AlertMedia
Austin
6 days ago
+29
Create a warm, welcoming atmosphere in the office while helping to keep day-to-day office operations running smoothly. Plan and execute all company events and celebrations, office-wide meetings and office relocations. Lead the all-employee communications effort on events, schedule, and reminders. Partner with receptionist on oversight and direction for food service, facilities, ordering office equipment and maintenance of clean and organized office environment. Serve as backup to the receptionist for lunch breaks and time off.

Professional Services Consultant

ThousandEyes
Austin
1 week ago
+21
You'll need to be a ThousandEyes product expert, with cross-platform integration experience, monitoring system expertise, and a strong foundation in Linux and core network architecture. You'll plan for and deliver on a wide range of engagement types, including implementation, configuration and documentation of monitoring services, end-user training, optimization, and third party systems integration. You'll need to be a jack of all trades who's polished and easy to put in front of a wide variety of customer roles - and need to love working for a growth stage company in the Digital Experience Monitoring space. You are an enthusiastic self-starter, intellectually curious and a fast learner, and a stickler for details, since you'll be working with some of the smartest operational people here that you ever have. You can think on your feet, create simple from complex, and produce credible documentation, and read patterns from data to infer conclusions. You’re both a good juggler - able to keep many projects moving forward without dropping them, and a good communicator.

Network Reliability Engineer

ThousandEyes
Austin
1 week ago
+21
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Part-Time Customer Support Representative

A Cloud Guru
Austin
1 week ago
+40
As a Customer Support Representative at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your people skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

IT Systems Administrator

REX
Austin
1 week ago
+29
REX is rapidly growing and entering new markets and building amazing consumer solutions revolutionizing the real estate buying and selling experience. We are also building amazing digital experiences that allow buyers and sellers to purchase a home without being bothered with traditional real estate middlemen. We are looking for a Systems Administrator with knowledge and experience in Linux-based technologies and IT support. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. He or She should be a self­ starter, self­ motivator and possess ingenuity to excel at this position.

Office Experience Manager

A Cloud Guru
Austin
1 week ago
+40
As our Office Experience Manager, you'll own the inner workings and day-to-day operations of our Austin office, while cultivating an office experience that makes employees excited to come to work each day. No two days will be the same as deliver amazing employee experiences and influence the culture in Austin!

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Pricing Manager

AlertMedia
Austin
1 week ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $40,611
Min: $29K
Max: $75K
Operations Associate $52,603
Min: $28K
Max: $78K
Office Manager $54,188
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $61,583
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,463
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $85,438
Min: $60K
Max: $130K
Operations Manager $88,625
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $133,529
Min: $85K
Max: $185K
Director of Customer Success $139,832
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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