Austin Tech Jobs and Startup Jobs

37

Implementation Consultant

Brightpearl
Austin
2 days ago
+31
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Contract Renewals Specialist

LogicMonitor
Austin
2 days ago
+62
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Administrative Assistant

Associate Technical Support Engineer

Manager, Developer Documentation

BigCommerce
Austin
2 days ago
+47
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2020 "Best Place to Work" in Austin, TX, is looking for a Manager, Developer Documentation to lead the Developer Documentation team. You will work with all key stakeholders to refine, augment, and manage resources

Sr. Executive Assistant- Contractor

Technical Support Representative

Product Support Engineer

Manager, Education Services

Team Manager, Technical Support

Manager, Customer Success Management

Associate Customer Success Manager

Load 4 more jobs8 jobs at BigCommerce

Business Systems Analyst (R&D)

Procore Technologies
Austin
2 days ago
+32
We’re looking for a Business Systems Analyst to manage the implementation and ongoing maintenance of Procore’s R&D business systems. This includes design, reporting, training, security, configuration, communication about system stability and improvements, and maintaining updated documentation on the business systems. In this role, you’ll partner with Business Analysts, R&D leaders, and other cross-functional teams to ensure systems are functioning and implement functional improvements when necessary. You’ll also have the opportunity to help implement, manage, and monitor integrations between corporate systems and contribute to larger integration initiatives.

Business Systems Analyst (Zuora, CPQ)

Customer Success Manager, Mid-Market

Operations Manager, Renewables

RigUp
Austin
3 days ago
+25
RigUp is looking for an experienced and energetic Operations Manager to integrate, manage and enhance the operations of several of our recent acquisitions in the renewable's space. The successful candidate for this role will diagnose and document current state workflows, establish process improvement roadmaps and manage the implementation of new initiatives, processes and technologies. The ideal candidate for this role is a seasoned operator and people leader. You’re incredibly empathetic, observant and adept at seeing a problem from multiple perspectives. You’re skilled at deconstructing convoluted processes and zeroing in on problem areas and you know how to mobilize and motivate a team of subordinates and cross functional stakeholders to address those problem areas. You’re an experienced people leader and are skilled at assessing and developing talent. You thrive in ambiguity because you’re confident in your ability to learn any process, prioritize the right things and successfully manage relationships to accomplish organizational goals.

Director of Facilities

Director of Operations, Midstream Strategy

Systems Administrator

Director of Events

Managing Director, New Verticals

Customer Engagement Specialist

Customer Support Representative (12-9pm shift)

Customer Engagement Manager

Deal Desk Operations Manager

Systems Administrator - Mergers and Acquisitions

Load 7 more jobs11 jobs at RigUp

Team Lead, Cyber Security Threat Management and Fo…

Blackbaud
Austin
5 days ago
+41
• This is a player/coach role with the expectation of being an individual contributor and driving the vision and strategy of our program forward. Functions will include incident response, detection and alerting, measuring team effectiveness, and understanding the trends, themes, and details of threats against Blackbaud and its' customers. Leveraging lessons learned from each of these areas to drive product and corporate strategy to address root causes. • This role will be a key team member of our Digital Forensics team, conducting data forensic investigations for enterprise security incidents including but not limited to internal and external intellectual property theft, attacks/intrusions, computer abuse and insider threat investigations. • Maintain detection, alerting and incident response processes that meet and exceed compliance and regulatory requirements (GDPR, PCI, HIPAA, SOX).

Principal Network Engineer

Systems Architect, Infrastructure & Operations

Senior Information Security Engineer

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Customer Support, Associate

Manager, Network Infrastructure

Senior Systems Engineer,

Load 6 more jobs10 jobs at Blackbaud

Community Support Representative (Hourly, Full-Tim…

Adia
Austin
5 days ago
+35
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Customer Success Manager

A Cloud Guru
Austin
5 days ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Manager, Facilities

SailPoint
Austin
6 days ago
+34
This position oversees the facilities for SailPoint globally, including leased as well as virtual offices. Our Facilities Manager will have the important task of ensuring our facilities support for our rapidly growing business while allowing SailPoint to remain a “Best Places to Work” with a comfortable and productive work environment. In this role, you'll maintain vendor relationships, handle the planning of site related projects and manage a budget. You will be actively involved in construction projects, along with managing space assignments and space optimization.

Sr. Customer Success Manager - Team Lead

Miro
Austin
6 days ago
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Customer Success Manager

Modernize
Austin
6 days ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Customer Success Manager (Texas)

Medallia
Austin
1 week ago
+50
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

Customer Success Manager

RapidDeploy
Austin
1 week ago
+31
Are you looking for an opportunity to be part of a fast-growing enterprise software company that saves lives? RapidDeploy is hiring a Customer Success Manager who will be based in Austin, TX. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve signed

Office Manager

RunTitle
Austin
1 week ago
+20
As the Office Manager, you will be the glue that holds our growing startup company together. You’ll get to interact with every department and employee on a daily basis to ensure we are set up for success. We’re looking for someone who takes pride in both the big and smallest of details to create a fun, inviting, and well-run office. We are depending on our Office Manager to make RunTitle one of the best places in Austin to work! RunTitle is an

Manager, Customer Success

MongoDB
Austin
1 week ago
+50
We are looking for an experienced and ambitious people leader to help build and grow a team of Customer Success Specialists. As a Manager, you will play an integral part in the growth and success of MongoDB and our customers. You will also be responsible for designing and executing initiatives aimed at increasing our customer retention, satisfaction, and adoption of MongoDB.

Customer Support Engineer

Civitas Learning
Austin
1 week ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Director of National Alliances- North America

CrowdStrike
Austin
1 week ago
+44
CrowdStrike is currently looking for a Director of National Alliances to lead America’s National Solution Provider Alliance strategy. Success in this position will require motivating & inspiring CrowdStrike’s National’s team as well as developing & implementing a strategic plan to exceed expectations with our national solution provider partners.

Threat Hunter

DataCenter Manager, TechOps

Senior Network Engineer

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Datacenter Logistics Coordinator

Enterprise Solutions Architect

Load 6 more jobs10 jobs at CrowdStrike

Client Success Manager

Pinpoint
Austin
1 week ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Executive Assistant

MongoDB
Austin
1 week ago
+50
In this role you will be supporting 1 SVP and 2 AVPs with an opportunity for additional responsibilities. Your day will consist of managing and prioritizing a steady stream of requests, meetings and trips, and anticipating how your Execs want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch-in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You know Google apps for business like the back of your hand and thrive in a fast-paced environment without getting frazzled.

Pricing Manager

AlertMedia
Austin
1 week ago
+38
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,843
Min: $28K
Max: $78K
Office Manager $53,567
Min: $36K
Max: $72K
Sales Operations Analyst $58,350
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,752
Min: $25K
Max: $134K
Client Success Manager $73,653
Min: $35K
Max: $125K
Business Analyst $73,873
Min: $48K
Max: $115K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $87,867
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $130,152
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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