Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

23

IT Team Lead

TrendKite
Austin
2 hours ago
+20
We are looking for an IT Team Lead in our downtown Austin office. In this role, you will assume ownership of IT operations in its entirety and ensure all systems are running smoothly including network management, vendor management, desktop support, network/app security, VOIP/telecommunications, subscription management and financial optimization, and hardware procurement.

Onboarding Consultant

TrendKite
Austin
8 hours ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Manager, Mid Market Accounts

TrendKite
Austin
8 hours ago
+20
We’re looking for an insightful Account Manager, leader, and mentor, with a proven track record of managing a team of Account Managers Managers. Working within the broader Customer Success organization. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Account Manager, SMB

TrendKite
Austin
8 hours ago
+20
rendKite is looking for an Account Manager with a successful track record of retaining and growing B2B SaaS subscriptions with mid-market and enterprise clients, preferably in the digital marketing space. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

HelpDesk Technician

RigUp
Austin
2 days ago
+24
RigUp is hiring a full time HelpDesk Technician in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Director, Merchant Strategy & Partnerships

DoorDash
Austin
3 days ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Senior Director of Consulting Services

Civitas Learning
Austin
3 days ago
+24
The Senior Director of Consulting will be responsible for effectively managing projects, providing solutions design, and implementing and generating project results for the organization. Additionally they will be expected to identify, create, and deliver innovative service strategies and tools to generate revenue opportunities related to new and existing partners. One of the main functions includes leading and coordinating team efforts in data gathering and analysis to increase company profitability. They will also collaborate in project planning and execution, as well as collect feedback after project deployment. The Senior Director of Consulting will play a key role in professional development by mentoring junior staff and motivating them on a regular basis. They will also be expected to create strong business relationships, use tracking tools to measure progress and benefits provided to the partners, measure budget plans, and modify them according to partner expectations. 

Community Support Representative

Adia
Austin
4 days ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Support Manager, Data Quality

TrendKite
Austin
1 week ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Customer Support Representative

TrendKite
Austin
1 week ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Account Manager, Enterprise

TrendKite
Austin
1 week ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
1 week ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Channel Account Manager / National, Austin, Texas…

Vyopta Incorporated
Austin
1 week ago
+15
Vyopta is currently seeking a full-time Channel Account Manager to join our partner management team. Vyopta is a Cloud Collaboration Performance Monitoring and Analytics company. We serve many of the largest enterprises around the world across many verticals such as financial, technology, healthcare, higher education, and government. This position will support the Vyopta Partner Program, which executes Vyopta’s global business development strategy, by enabling and activating Vyopta’s partners. A primary responsibility includes building and nurturing relationships with partner executives, sales and sales engineering teams. You will be focused on driving top line revenue growth and building a qualified pipeline of business.

Customer Success Manager

MongoDB
Austin
1 week ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Account Manager, Mid Market

TrendKite
Austin
1 week ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Project Team Lead

Eden
Austin
2 weeks ago
+17
WHAT WE'RE BUILDING Eden is the leading platform for office management – where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone. Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each

ENTRY-LEVEL CONTRACT EVENT COORDINATOR

Drillinginfo
Austin
2 weeks ago
 Support Events Team with coordination of ongoing logistics associated with trade shows, including tradeshow registration for attendees, booking booth and/or meeting space, sponsorship deliverables, exhibition materials, food and refreshments, happy hours and/or dinners, hotel accommodations and travel. Coordinate logistics associated with training, including but not limited to booking venues in various cities, tracking participants and communicating event info, ensuring payment is received, food and refreshments, happy hours and/or dinners, hotel accommodations and travel. Support management of Drillinginfo’s master Tradeshow Calendar.

ACCOUNT MANAGER- RENEWALS

Drillinginfo
Austin
2 weeks ago
• Call on assigned client accounts for renewals and price increases. • Interact and build relationships with clients to help solve their greatest challenges. • Qualify your account base to identify opportunities to maximize the ROI for clients. • Manage your sales pipeline with SFDC to ensure activity levels position you for success. • Complete sales training classes on a regular basis. We are learners and we can always improve to be even more effective.

ACCOUNT MANAGER- PRT (TRADING & RISK)

Drillinginfo
Austin
2 weeks ago
·         Call on assigned client accounts for renewals and price increases. ·         Interact and build relationships with clients to help solve their greatest challenges. ·         Qualify your account base to identify opportunities to maximize the ROI for clients. ·         Manage your sales pipeline with SFDC to ensure activity levels position you for success. ·         Complete sales training classes on a regular basis. We are learners and we can always improve to be even more effective. ·         Travel could be up to 25% to attend trade shows, client meetings and sales academies.

Customer Success Manager

RigUp
Austin
2 weeks ago
+24
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,459
Min: $29K
Max: $55K
Operations Associate $51,498
Min: $28K
Max: $77K
Technical Support $52,457
Min: $25K
Max: $85K
Office Manager $53,357
Min: $36K
Max: $72K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,714
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

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