Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

13

Account Manager

Eden
Austin
19 hours ago
+18
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Customer Support

Eden
Austin
20 hours ago
+18
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

EVENTS OPERATIONS COORDINATOR (CONTRACT)

Drillinginfo
Austin
1 day ago
Reporting to the Senior Event Manager, the Event Operations Coordinator is initial point of contact for the Events Services team. Bring your enthusiasm, fresh ideas and impeccable organizational skills to an amazing culture and help us not leave anything about an event to chance. We are in need of an independent, organized, self-starter with a Marketing background to join our team in support of various functions. Experience in logistics, hospitality and/or event management required. Bachelor's Degree or equivalent real-world experience required.

Customer Engagement Specialist

RigUp
Austin
6 days ago
+24
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

CUSTOMER SUPPORT MANAGER - MINERALSOFT

Drillinginfo
Austin
1 week ago
Our Customer Support Manager is ultimately charged with monitoring the day-to-day operations of our support team to ensure we are meeting our goals/metrics around the resolution of complex technical issues for our clients using the MineralSoft by Drillinginfo solution. The primary responsibilities of this role will include leading ticket reviews, coaching our functional and technical support team, putting in place practices to improve overall productivity, establishing and monitoring KPI’s, serving as an escalation point for complex support issues and helping to prioritize as well as resolve tickets in the Salesforce Service Cloud environment. The ideal candidate will have experience in a lead or management role for a support organization, will be able to resolve technical and functional complexities and will have strong communication skills. This position will be based in Austin, Texas. 

Customer Support Manager

RigUp
Austin
1 week ago
+24
Our Customer Support team is the heart and soul of our business. As the Customer Support Manager, you will be guiding the success of RigUp’s Customer Support Team. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for setting clear expectations for your team and deploying strategies and

CUSTOMER SUCCESS SPECIALIST

Drillinginfo
Austin
1 week ago
This is your opportunity to learn how technology is driving better decisions, faster across the Oil & Gas industry. The time spent here will challenge and accelerate your understanding of the variety of issues facing the Oil & Gas industry today. If interfacing with people is a strong suit, don’t miss your chance to shape the future of Oil & Gas. This position is based in Austin, TX and reports to the Customer Success Manager.

Customer Support Representative (Part-time)

RigUp
Austin
2 weeks ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Support Representative (Evenings)

RigUp
Austin
2 weeks ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Director, Merchant Strategy & Partnerships

DoorDash
Austin
2 weeks ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Account Manager

Gembah
Austin
2 weeks ago
About Gembah Gembah’s mission is to empower businesses to make any product, anywhere in the world with confidence. We are building a cloud-based platform and global network of experts to help manage our customer needs. We routinely help our customers from design to delivery. With a combined 30 years of manufacturing and supply chain expertise, we have delivered on our objectives with the world's leading Product Suppliers and Fulfillment by

Customer Success Manager

MongoDB
Austin
3 weeks ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Operations CEO Office - Global Role

Adia
Austin
1 month ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $96,694
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+37
Cloud, Healthtech

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