Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

9

Executive Assistant

Vrbo
Austin
16 hours ago
+28
The Executive Assistant will provide comprehensive administrative support to our C-team and their management teams. Specifically this person will be supporting one to two of our executive leaders and management teams, focusing on specific segments of our organization. This support requires managing multiple calendars, complex travel itineraries (including international), end-to-end meeting coordination, and special events. The role will liaise with external parties including the Board of Directors, outside executives, vendors, and other Executive Assistants. Such support will require a high-level of discretion and will impact significant matters for the executives and Vrbo’s business.

Software Technical Support Manager

Service Level Coordinator

Customer Service Training Specialist

Senior Manager, Global Partner Success Operations - Technology

Manager, Partner Success Integrated Teams

Partner Success Manager

Product Support Representative

Product Support Supervisor

Software Tech Support Specialist

Load 6 more jobs10 jobs at Vrbo

Customer Success Manager

MongoDB
Austin
16 hours ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Desktop Support Specialist

TrendKite
Austin
2 days ago
+20
Provide high level of customer service. Provide phone and deskside support to end users across the globe. Utilize the ticket tracking system to categorize, prioritize and escalate issues as necessary. Take ownership of issue\request through resolution or escalation. Assist in the installation, conversion, upgrade, and development of implementation plans that ensure minimal impact on end users. Analyze hardware and software problems, perform troubleshooting per approved procedures, identify alternative solutions and take appropriate corrective action. Perform hardware and software setup, configuration, and testing per current standards and approved procedures. Identify opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Help create and maintain system support documentation.

Customer Support Representative

TrendKite
Austin
3 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Managed Services Consultant

TrendKite
Austin
3 days ago
+20
Own a set schedule of client deliverables across a range of TrendKite service offerings including reporting and newsletter oversight. Manage each project with clear deliverable dates and development timelines. Build reports and other deliverables that require strong analytic, insight and visual presentation skills. Coordinate internally and with clients on projects and ensure both quality and timeline expectations are met. Work with broader team to build case studies and best practices that help new clients learn and adapt their own go-to-market practices. Assist client and sales teams in scoping new service projects and explaining our current offerings based on presented needs.

Customer Support Specialist, Mineralsoft

Drillinginfo
Austin
3 days ago
The Customer Support Specialist is responsible for resolving customer inquiries, escalating requests, and communicating with all involved parties. Escalation will include understanding requests, communicating them to Operations and Customer Success, setting customer expectations and disseminating status updates and resolutions. The ideal candidate for this role will be able to clearly and proactively communicate in order to cultivate customer satisfaction, build trust, and create positive experiences. As the first member of this new team, the support specialist will work closely with the customer support manager to ensure new policies and procedures are working to best serve the customer.

SYSTEMS ADMINISTRATOR

CUSTOMER SUCCESS SPECIALIST

Part-Time Customer Care Representative

Bestow
Austin
4 days ago
+21
As a Part-Time Customer Care Representative you are responsible for providing exceptional customer service while having an incredible response time to customer inquiries. You are empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Customer Care Advisor

Bestow
Austin
5 days ago
+21
As a Customer Care Advisor you are responsible for providing exceptional customer service as well as determining what we should do to improve the customer experience. You will provide helpful information, answer questions, and responding to complaints. As the the front line of support for our customers, you will go above and beyond to help ensure that customers are satisfied with products, services, and features. The successful candidate will be empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Onboarding Consultant

TrendKite
Austin
6 days ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning
+20
Big Data, Marketing Tech

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