Austin Tech Jobs and Startup Jobs


Team Lead, Cyber Security Threat Management and Fo…

6 hours ago
• This is a player/coach role with the expectation of being an individual contributor and driving the vision and strategy of our program forward. Functions will include incident response, detection and alerting, measuring team effectiveness, and understanding the trends, themes, and details of threats against Blackbaud and its' customers. Leveraging lessons learned from each of these areas to drive product and corporate strategy to address root causes. • This role will be a key team member of our Digital Forensics team, conducting data forensic investigations for enterprise security incidents including but not limited to internal and external intellectual property theft, attacks/intrusions, computer abuse and insider threat investigations. • Maintain detection, alerting and incident response processes that meet and exceed compliance and regulatory requirements (GDPR, PCI, HIPAA, SOX).

Customer Success Manager, Customer Success Operations

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Senior Systems Engineer,

Load 8 more jobs12 jobs at Blackbaud

Executive Assistant, CIO

Procore Technologies
7 hours ago
As an Executive Assistant, CIO you’ll be at the center of the action with Procore’s dynamic and growing IT team. As a successful Executive Assistant, you have a strong work ethic, high attention to detail, and excellent critical thinking skills. You thrive in a changing, dynamic environment and are exceptionally flexible, able to carry out a broad scope of responsibilities including schedule management, coordination of travel and events, project planning, and drafting of internal and external communications on behalf of the Chief Information Officer. You’ll also be responsible for gathering data, creating ad hoc reports, and preparing presentation materials.

Customer Success Manager, Mid-Market

Manager, Custom Solutions

Senior Manager, Customer Support

Executive Assistant

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Sr. Executive Assistant- Contractor

7 hours ago
BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Sr. Executive Assistant. The Sr. Executive Assistant will leverage their superior organizational and communication skills to provide administrative support to our Executive leadership team with their fast-paced schedules through calendar management, travel planning, reporting, budgeting, research, presentation preparation and other important tasks.

Technical Support Representative

Product Support Engineer

Manager, Education Services

Associate Customer Success Manager

Load 1 more jobs5 jobs at BigCommerce

Customer Success Representative

19 hours ago
Atmosphere is looking for a Customer Success Representative to join our team! Do you find yourself drawn to the Atmosphere app whenever you see it playing? Do you love helping people? Do you remain cool under pressure? Are you the type of person who can strike up a conversation with anyone at a party? This CSR will support our business customers by providing technical support, answering general questions, and responding to all customer communication. This positive, solutions-oriented individual will help Atmosphere expand its footprint into thousands of new establishments by being the front-line to this revenue-driving, entertaining business solution we call Atmosphere.

Senior Technology Administrator

Women's Health and Family Planning Association of Texas
1 day ago
As the Title X (ten) family planning program grantee in Texas, the Women’s Health and Family Planning Association of Texas (WHFPT), through its diverse network of Title X-supported health centers, provides uninsured and low-income Texans access to high-quality reproductive healthcare. The education, counseling, and clinical services available to individuals in Title X health centers promote positive birth outcomes and healthy families. This

Sr. Enterprise Customer Success Manager

4 days ago
The Enterprise Customer Success Manager's (ECSM) mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business (ENT) customers. As the primary point of contact, the ECSM is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Associate Technical Support Engineer

Customer Success Manager (Texas)

4 days ago
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

User Success Specialist - Phone Speciality

4 days ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist (11 AM - 8 PM CST…

4 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Technical Support Engineer

6 days ago
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering.  You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

DataCenter Manager, TechOps

Senior Network Engineer

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Load 6 more jobs10 jobs at CrowdStrike

Implementation Consultant

1 week ago
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Pricing Manager

1 week ago
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager, Education Segment

1 week ago
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Delivery Driver

Tso Chinese Delivery
2 weeks ago
🤓Do you love Technology? 🙋‍♀️ 🤓Do you love Chinese Food? 🙋‍♀️ Join Austin's most exciting food-tech delivery startup, Tso Chinese Delivery! We are currently seeking drivers to deliver delicious Chinese food using OUR COMPANY CARS! "Being a driver for Tso is one of the best delivery driver jobs you can get. They provide all the tools you need to be a successful driver including a company car. All gas and car maintenance is covered by the

Director, Customer Care

2 weeks ago
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Inventory Assistant (Part-Time)

2 weeks ago
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Executive Assistant

2 weeks ago
Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring an Executive Assistant to the CEO, based in our Austin, TX office. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve

Manager, Customer Success

2 weeks ago
We are looking for an experienced and ambitious people leader to help build and grow a team of Customer Success Specialists. As a Manager, you will play an integral part in the growth and success of MongoDB and our customers. You will also be responsible for designing and executing initiatives aimed at increasing our customer retention, satisfaction, and adoption of MongoDB.

Customer Service Representative (Part-Time Role)

2 weeks ago
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Director of NOC

2 weeks ago
FloSports is seeking a Director of NOC to lead our 24/7 technical network operations team. Our NOC team is critical in providing an exceptional customer experience as they are focused on providing the reliable and stable operation of all our live feeds. This position will provide day to day guidance to the NOC team while also working to improve system uptime through process improvements, training, change and incident management, and network automation. Significant commitment during weekends is required (proportional time off during the week will be given to compensate for time spent during weekends). This position is based in Austin, Texas. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,843
Min: $28K
Max: $78K
Office Manager $53,394
Min: $36K
Max: $72K
Sales Operations Analyst $58,350
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,752
Min: $25K
Max: $134K
Business Analyst $73,743
Min: $48K
Max: $115K
Client Success Manager $74,061
Min: $35K
Max: $125K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $88,273
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $131,028
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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