Austin Tech Jobs and Startup Jobs

25

Customer Support Representative

Procore Technologies
Austin
1 hour ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Customer Success Manager, Mid-Market (Specialty Contractors)

Administrative Assistant, Coaching Program

Customer Success Coordinator

Incident Response Manager

IT Asset Analyst

IT Security Engineer

Load 3 more jobs7 jobs at Procore Technologies

Continual Service Improvement Manager

Blackbaud
Austin
1 hour ago
+38
As a Manager of Continual Service Improvement, you will leverage your experience and savvy to lead our teams in optimizing our processes to continuously drive to a higher bar of performance and quality across our systems and environments. You will lead key stakeholders in defining critical success factors, establishing comprehensive performance measures and identifying improvement objectives. You’ll need to be innovative and adaptable and be able to lean into the details while keeping the big picture in sight. Whatever the challenge, you’ll always be looking for ways we can do things better

Senior Systems Engineer,

Team Lead, System & Network Operations Center

Customer Success Manager, Arts & Cultural

Consultant - Fundraising Solutions

Systems Architect, Infrastructure & Operations

Manager, IT Change Management

Customer Support, Associate

Manager, Network Infrastructure

Instructional Designer

VP of Professional Services

Strategic Peer-to-Peer Fundraising Adviser

Lean Six Sigma Black Belt / Master Black Belt

Cyber Security Architect

Director, Customer Success - Onboarding & Adoption

IT System Operations Tech

Load 10 more jobs16 jobs at Blackbaud

Salesforce Specialist

LogicMonitor
Austin
1 hour ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Internal Systems Engineer

Technical Support Engineer

Executive Assistant

Business Systems Analyst

Load 1 more jobs5 jobs at LogicMonitor

Customer Success Manager

A Cloud Guru
Austin
1 hour ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Part-Time Seasonal Distribution Associate

Kendra Scott
Austin
1 hour ago
+11
The Distribution Associate will be trained in all areas of distribution but will specialize in picking and packaging our product accurately while ensuring shipment deadlines are met. Opportunity to learn how a successful company operates from the inside out. If you are a future leader who loves team work, meeting goals, and always staying active, this position is for you! Use your customer service focus to create a ‘WOW’ experience for all of our multi-channel customers by shipping beautifully wrapped product accurately and efficiently. Participate in a fast paced, fun team environment with opportunity to contribute through innovation, collaboration and employee input. What Matters to You Matters to Us!

Marketplace Operations Specialist

Worksmith
Austin
21 hours ago
+20
As a Marketplace Operations Specialist, you’ll play a critical role on the Worksmith platform by helping clients and vendors get jobs completed well and on-time. By providing top-notch customer service and logistical support, you’ll solve client problems and help vendors grow their businesses.

Desktop Support Technician

CrowdStrike
Austin
1 day ago
+36
Serve as technical problem resolution resource for front line ServiceDesk support and assist with inbound support requests to receive, triage and resolution for internal customers. Maintaining an operational knowledge of the latest Mac, Windows and Linux OS server and desktop features, best practices and system/application configurations. Managing the fleet of employee computers via monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop and desktop systems. Contribute to streamlining, optimizing and simplifying employee application experiences, improving application usability and interoperability, testing new application releases and researching new solutions to customer demands or recurring problem sets. Configuring new-hire systems and performing IT on-boarding for new employees.

Director, Business Value and Strategy

Director, Global Services Alliances

Manager, IT Network Engineering

Desktop Support Technician

Atlassian Systems Administrator

Sr. Consultant

Systems Engineer (VDI)

Security Researcher

Technical Account Manager

Technical Support Engineer

Senior Network Engineer

IT Asset Manager

Load 9 more jobs13 jobs at CrowdStrike

Senior Systems Administrator

A Cloud Guru
Austin
1 day ago
+30
As an IT Operations Manager at A Cloud Guru, you'll be owning the daily administration for the growing Austin office and collaborate on global projects with our IT and Security team out of Melbourne You'll be responsible for on-boarding systems for new hires, supporting employees with technical issues, and working with the global team on security best practices. 

IT Project Manager

SailPoint
Austin
2 days ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Desktop Support Specialist

AlertMedia
Austin
2 days ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

Office Manager

System Surveyor
Austin
2 days ago
About System Surveyor System Surveyor is an Austin “A-List” company with a big future. The company offers a Business to Business (B2B) Software-as-a-Service (SaaS) solution to professionals in the electronic security, IT, Audio-Visual and Fire Alarm industries.   Named #4 on Pepperdine University’s “Most Fundable Companies” list, System Surveyor has been recognized with six industry awards for innovation. Based in southwest Austin, the company

Customer Success Manager

AlertMedia
Austin
5 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Account Manager, Mid-Market (Austin)

Medallia
Austin
5 days ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Cloud Support Associate

MongoDB
Austin
1 week ago
+41
As a Cloud Support Associate, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf. You will also be an escalation point and mentor for junior team members, growing their technical and customer service skills.

Manager, Customer Success

AlertMedia
Austin
1 week ago
+29
The Role: Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right

Pricing Director

AlertMedia
Austin
1 week ago
+29
The Role: AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to

Real Estate Manager

Kendra Scott
Austin
1 week ago
+11
We have an exciting opportunity to support our rapid expansion in new markets across the country! Reporting to our Director of Real Estate, our Real Estate Manager will positively represent the brand while delivering an amazing experience to cross functional partners at our Home Office. This role combines the need for proven real estate negotiation lifecycle experience and exceptional relationship management skills to successfully achieve strategic retail planning objectives.

Implementation Consultant

Brightpearl
Austin
1 week ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Cloud Systems Administrator

SailPoint
Austin
1 week ago
+32
Cloud Systems Administrator is responsible for providing support and governance to critical internal infrastructure and applications both in the cloud and on-premise.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong server, network, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.

Office Experience Manager

A Cloud Guru
Austin
1 week ago
+30
As our Office Experience Manager, you'll own the inner workings and day-to-day operations of our Austin office, while cultivating an office experience that makes employees excited to come to work each day. No two days will be the same as deliver amazing employee experiences and influence the culture in Austin!

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $72,123
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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