Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

26

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
14 hours ago
+38
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle.

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Manager, Education Services

Customer Success Manager, Senior

IT Change Management Analyst

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT System Operations Technician

Customer Support, Associate

Load 8 more jobs12 jobs at Blackbaud

IT Support Specialist

MongoDB
Austin
17 hours ago
+41
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX. Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart

VP of Customer Success

Juniper Square
Austin
2 days ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

Information Systems Engineer II

Procore Technologies
Austin
2 days ago
+20
We’re looking for an Information Systems Engineer to join our growing team in Austin, TX. As a part of the Procore Command Center (PCC), you’ll work in a production environment to support application/network monitoring and infrastructure event management. The PCC operates 24/7 and focuses on incident triage, response, troubleshooting, resolution, and root cause analysis for infrastructure events. During these impacting events, we provide accurate and timely communication to clients. Our team is also responsible for operational performance dashboards including best in class monitoring for both corporate and client-facing end points (e.g. network, server, database, 3rd party vendor services, etc.).

Customer Success Manager, Procore.org

IT Security Analyst

Bilingual Customer Support Representative (Spanish)

Customer Success Enablement, E-learning Specialist

Customer Support Representative

Load 2 more jobs6 jobs at Procore Technologies

Cloud Support Engineer, IdentityNow

SailPoint
Austin
3 days ago
+18
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Sr Systems Administrator

ClearDATA
Austin
4 days ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

Customer Success Manager

ClearDATA
Austin
4 days ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Customer Service Account Representative

Keller Williams Realty International
Austin
4 days ago
+16
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

IT Systems Analyst

UiPath
Austin
5 days ago
+34
UiPath is currently recruiting for an IT Analyst. This position will be responsible for all of UiPath's internal computing resources – both in terms of the current infrastructure as well as the projection and planning for future growth. This includes a collection of Windows PC’s and servers, Linux servers, some Mac’s, various public and private LAN’s and associated WIFI access points, Windows and Samba-based file servers, and anything else one would expect to find in a typical high-tech company.

Network Engineer

ClearDATA
Austin
5 days ago
+37
The ideal candidate will have experience performing network engineer responses in a large enterprise-customer environment with ISP or MSP focus, and troubleshooting complex Enterprise networks. This role must have an excellent troubleshooting methodology and superb customer service skills. Experience working with GCP, AWS, or Azure is highly preferred. We are looking for engineers that are willing to go above and beyond to make it all go smoothly for the customer, this is frontline action!

Senior Customer Success Manager - Lead NORAM

Medallia
Austin
5 days ago
+34
In this role, you will help to accelerate deal cycles to close and maximize revenue by partnering with Sales in proposal-building, pricing, quote generation, and opportunity management. This is all in the effort to structure profitable and compliant transactions to the mutual benefit of Khoros and its Customers. You will also help manage and lead weekly calls for review of strategic deals and approvals of discounts and concessions.

Strategic Relationship Manager

A Cloud Guru
Austin
6 days ago
+30
As a Strategic Relationship Manager you'll be a champion for our customers and identify, establish and nurture relationships with executive-level sponsors across our enterprise base. You'll be responsible for accelerating existing business growth, expanding relationships with our clients, and mitigating churn risk. Success in this position requires exceptional consultative sales, account management, a willingness to experiment, and a passion for helping other achieve results. You're optimistic, empathetic, and constantly look for opportunities to improve systems, process and results. You thrive in our ever-changing, fast-paced startup environment. Ideal candidates will have the ability to drive growth and relationship strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Desktop Support Associate

SailPoint
Austin
1 week ago
+18
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Implementation Consultant

Brightpearl
Austin
1 week ago
+28
Your Team: We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business. Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b

Technical Support Engineer

CrowdStrike
Austin
1 week ago
+36
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Director, Sandbox Research & Development

Escalation Engineer - Mac

Senior Consultant

Data Center Technician

Network Engineering Manager

Manager, IT Network Engineering

Load 3 more jobs7 jobs at CrowdStrike

Senior IT Analyst/Developer Lead, NetSuite

UiPath
Austin
1 week ago
+34
UiPath is currently recruiting for an Senior IT Analyst/Developer Lead, NetSuite. This position will be responsible is to plan, coordinate, and supervise all activities related to the integration of software programs and applications into organizational information systems. This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations. The Senior IT Analyst/Developer Lead, NetSuite. will also be responsible for the system integration components to ensure high levels of availability and security of the core organizational applications.

Customer Success Manager

MongoDB
Austin
1 week ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Enterprise Customer Success Manager

LogicMonitor
Austin
1 week ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Renewals Specialist

Renewals, Team Lead

Technical Support Engineer

Operations Analyst

Customer Success Manager

Load 2 more jobs6 jobs at LogicMonitor

Technical Support Manager

ClearDATA
Austin
1 week ago
+37
Build, lead, develop and coach an AWS, Azure or Google Cloud -focused team of technical admins, engineers, and architects in support of mid market to large enterprise clients 24x7. Drive continuous improvement and operational discipline through collaborative and proactive activities across Product, Sales, Account Management, and Operational Excellence organizations. Develop a deep understanding of the enterprise customer base relative to their solutions, business drivers, success criteria, and long-term strategy. Lead team in driving customer satisfaction. Lead and ensure the team is highly trained in all services and following procedures and protocols prescribed in the ClearDATA delivery model. Lead the mitigation of delivery risks & issues. Manage tightly to Key Performance Indicators (KPIs), regularly reporting on them and associated corrective actions and insights. Educate customers on ClearDATA services and translate those into a clear business value proposition. Take a data-driven approach, to the incident and problem management.

IT Architect - Integrations Lead

UiPath
Austin
1 week ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,450
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning
+20
Big Data, Marketing Tech

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