Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

23

VP & GM, Educational Services

Blackbaud
Austin
2 days ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Administrative Assistant Intern (2019PS1110)

SailPoint
Austin
2 days ago
+18
Administrative Assistant Intern to perform administrative functions and provide support to Professional Services management in the preparation, creation, and distribution of reports, charts, documents, spreadsheets, and web pages.  All interaction will be SailPoint internal.

Facility Specialist

Procore Technologies
Austin
3 days ago
+20
As the Facilities Specialist, you'll support Procore’s Facility/Workplace Experience team and employees, helping make Procore an amazing place to work. You’re able to problem solve, troubleshoot building maintenance issues, and you have a broad construction/maintenance skill set. You're organized, proactive, and able to prioritize a wide range of tasks. Customer service attitude is a must; this role interacts with all of our employees, executives, and vendors.

Information Systems Engineer

Bilingual Customer Support Representative (Spanish)

Customer Support Representative

IT Security Engineer

Director, Customer Support

Senior Manager, Customer Success (Latin America)

Load 3 more jobs7 jobs at Procore Technologies

Information Security Architect

LogicMonitor
Austin
5 days ago
+33
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT. We love going to work and think you should too. We hold our company culture near and dear – it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie. Located in the 500 West 2nd Street tower, our brand-new

Customer Success Manager

LogicMonitor
Austin
6 days ago
+33
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for Enterprise IT. We love going to work and think you should too. We hold our company culture near and dear – it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie. Located in the 500 West 2nd Street tower, our brand-new

Customer Service Support Representative

Keller Williams Realty International
Austin
1 week ago
+16
Serve as the first point of contact for all coach inquiries and questions received via phone and email. Process, track and resolve all coach requests in database. Proactively call coaches to determine satisfaction and maintain accurate feedback. Participate in coach events, including responding to event inquiry emails, processing event registrations and assisting on-site during events. Coordinate coach communication, including newsletters, emails and social media. Other duties as assigned.

Customer Success Manager

MongoDB
Austin
1 week ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

International User Success Specialist - Australia

ShipStation
Austin
1 week ago
As an International User Success Specialist, you’ll be at the vanguard of ShipStation’s growth with international customers. You will assist in on-boarding new users and troubleshooting though email, live chats, and phone calls. 

Customer Service Support Representative (Client Ca…

Keller Williams Realty International
Austin
1 week ago
+16
Serve as the first point of contact for all client inquiries and questions received via phone and email. Process, track and resolve all client requests in database. Proactively call clients to determine client satisfaction and maintain accurate client feedback. Participate in client events, including responding to event inquiry emails, processing event registrations and assisting on-site during events. Coordinate client communication, including newsletters, emails and social media. Other duties as assigned.

Customer Success Manager

Medallia
Austin
1 week ago
+32
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a

Internal Systems Support Coordinator

LogicMonitor
Austin
1 week ago
+33
The Internal Systems Support Coordinator provides technological support for all end-users to optimize and grow LogicMonitor's internal IT infrastructure that employees, prospects, and customers depend on to communicate and interact with LM. Here's a closer look at your duties in this key role:

Customer Success Manager

Juniper Square
Austin
1 week ago
As a Customer Success Manager at Juniper Square, you’ll be a trusted partner to our private equity customers, helping to drive usage and adoption of our software, and ensuring customer satisfaction, growth, and retention. You’ll be responsible for onboarding new customers, consulting on their usage, and ensuring they’re getting maximum value from Juniper Square.

Technical Account Manager

CrowdStrike
Austin
1 week ago
+26
Are you passionate about Internet Security and Customer Advocacy?  Do you want to work where the people are as committed and as passionate as you are? As a Technical Account Manager with CrowdStrike you will provide proactive technical support to our Premium Support customers.  At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security.  To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem solving skills. 

Technical Support Engineer

Platform Operations Specialist

Major Account Support Specialist

ShipStation
Austin
2 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Head of Education and Training

Juniper Square
Austin
2 weeks ago
Design, deliver and maintain training programs and curricula for new and existing customers and new Juniper Square employees. Create and deliver highly polished, customer-facing and internal-facing trainings and content that meet training objectives and learner needs. Content could include, but is not limited to: training videos, slide decks, instructor guides, articles and other learning resources. Redesign the existing help center and off the shelf resources. Monitor and measure effectiveness of training programs and conduct evaluations to identify areas for improvement in training process and resources. Collaborate with teams across Juniper Square to ensure customers and employees have resources they need to be successful.

Technology Support Representative

Keller Williams Realty International
Austin
2 weeks ago
+16
Our ideal Technology Support Representative is self-motivated, fast-paced, with a proven track record for success. You have a positive attitude and are customer service minded, constantly seeking to ensure that customer needs are met. You have a strong work ethic and are proactive to solve problems and create new processes. As our Technology Support Representative, you are passionate about technology and looking for a challenging environment where you can grow.

Director of Operations, KWW

Keller Williams Realty International
Austin
2 weeks ago
+16
Implement Keller Williams systems and models in new regions globally. Ensure sustainable value and partnership to our global regions to enable their success in launch, growth and achievement phases. In partnership with worldwide regional leadership, conduct annual strategic planning, quarterly business reviews and own ongoing regional interactions and communications. Own the finances of the worldwide division including monthly and annual oversight, budgeting and forecasting, billing and accounts receivable, and tax issues. Drive cross-functional communication to leverage internal business units to support our global regional offices and influence internal Keller Williams business priorities. Thoroughly understand each region’s mission and regional operations to maximize the value of delivery of existing solutions, and effectively identify new opportunities to insert Keller Williams systems, models, tools and technology solutions to increase effectiveness and profitability.

KWRI College Associate

Keller Williams Realty International
Austin
2 weeks ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

SaaS User Success Specialist

ShipStation
Austin
2 weeks ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Customer Support, Associate

Blackbaud
Austin
2 weeks ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,429
Min: $29K
Max: $55K
Operations Associate $51,498
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,153
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,714
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

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