Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

19

Customer Success Manager - Mandarin & English…

Cloudflare
Austin
1 day ago
+21
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. Acting as the primary point of contact for Cloudflare customers you’ll be "the face of the business”. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You’ll regularly meet with customers to communicate Cloudflare's value; these conversations may happen in-person or via phone / video conference. Cloudflare delivers cutting-edge products and services, iterates quickly, and changes direction frequently. Maintaining a deep understanding of Cloudflare's solutions so that you can lead value-added customer conversations, understand customer's needs, and communicate these needs back to internal teams is critical to the role.

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Atlassian Tools Administrator

Load 3 more jobs7 jobs at Cloudflare

Junior IT Project Manager

Amherst
Austin
2 days ago
+16
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Strategic Services Account Executive

Khoros
Austin
4 days ago
+52
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.

Directory Consultant

Ping Identity
Austin
5 days ago
+30
We are currently seeking a PingDirectory/DataGovernance Consultant to join the Professional Services team at Ping Identity to support our growing delivery practice. The Professional Services team is part of our Global Customer Success organization at Ping and delivers professional services for federated identity and access management solutions across our entire product platform including: API Security, Single Sign On, Multi-Factor Authentication, Access Management, Directory, and Data Governance. This includes architecture consulting, installation, configuration, extension, and software connection solutions.

Customer Success Representative

Rapid7
Austin
5 days ago
+24
The Customer Success Representative will be responsible for renewals, adoption, and expansion related activities for a high volume of a transactional group of customers and partners. Their focus will be on responding to customer inquiries while working proactively to identify customers who are not taking full advantage of our solutions and customers who have upsell/cross-sell potential.

Customer Success Manager

Rapid7
Austin
5 days ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Cloud Systems Administrator

SailPoint
Austin
6 days ago
+32
Cloud Systems Administrator is responsible for providing support and governance to critical internal infrastructure and applications both in the cloud and on-premise.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong server, network, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.

Customer Success Manager II

Khoros
Austin
1 week ago
+52
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Cloud Support Engineer, IdentityNow

SailPoint
Austin
1 week ago
+32
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Network Engineer

CLEAR
Austin
1 week ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Executive Assistant

Amherst
Austin
1 week ago
+16
Amherst seeks an experienced Executive Assistant to support the Senior Leadership Amherst’s Acquisitions and Asset Management departments at our Austin headquarters. We desire an individual with a strong track record of success supporting executive leadership and the ability to have an immediate impact to the business through their advanced administrative, organizational, technical and communication skills. 

Governance Risk & Compliance Manager

SpyCloud
Austin
2 weeks ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information. Our security team is looking for a Governance Risk & Compliance Manager  We are looking for a creative, diligent, technical, and experienced IT

Customer Success Engineer

SpyCloud
Austin
2 weeks ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.  We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and Customer Success,

Support Engineer

SailPoint
Austin
2 weeks ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

IT Project Manager

SailPoint
Austin
2 weeks ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Customer Advisor

Rapid7
Austin
3 weeks ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Director, Technical Customer Success

Rapid7
Austin
3 weeks ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Associate Customer Advisor

Rapid7
Austin
3 weeks ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Security Associate

Rapid7
Austin
3 weeks ago
+24
Reporting to the Consultant Development Practice Lead, the Rapid7 Security Associate is an entry level role designed to provide individuals with the experience needed to become successful consultants in our Penetration Testing, Incident Response and Advisory Services practice areas.  Rapid7 Global Consulting delivers services that transform the way our clients implement, view and manage their security programs using risk, policy and data-driven analysis to empower more relevant and impactful decisions. Our clients engage us to perform world-class program assessment/development, penetration testing, and incident response services and provide world-class analytic response services. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,956
Min: $29K
Max: $60K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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