Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

13

Software Tech Support Specialist

Vrbo
Austin
1 day ago
+28
As a Software Tech Support Specialist, you will provide world class support for professional property managers who operate their vacation rental businesses using our SaaS products and our Business Technology Partners. Our SaaS products and APIs provide our customers with the tools they need in order perform day-to-day operations, everything from accounting, to managing bookings, managing websites, housekeeping and much more. As the first line of support for our customers, our mission is to delight our clients by responding quickly and effectively to their questions and issues using all available resources to, not only fix their problems, but train them to get maximum value from our products, and by advocating for them as we continue to develop and improve our products. We are invested in their success.

Executive Assistant

Software Technical Support Manager

Service Level Coordinator

Customer Service Training Specialist

Senior Manager, Global Partner Success Operations - Technology

Manager, Partner Success Integrated Teams

Product Support Supervisor

Load 4 more jobs8 jobs at Vrbo

Implementation Consultant

Brightpearl
Austin
2 days ago
+28
Your Team: We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business. Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b

Senior IT Systems Administrator

H-E-B
Austin
6 days ago
+19
HEB is looking for an IT Systems Administrator who will work with our Austin partners out of our brand new office on the East Side. You will be responsible for designing, developing and maintaining corporate IT for the Austin partners as well working with HQ IT in San Antonio.  We work with automation, device management, account management, virtualization, wireless systems, office networking, AV and video conferencing, facilities technology, and more.  

Business Systems Manager

Tecovas
Austin
1 week ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Major Account Support Specialist

ShipStation
Austin
1 week ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

SaaS User Success Specialist

ShipStation
Austin
1 week ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Enterprise User Success Specialist - 11AM - 8PM C…

ShipStation
Austin
1 week ago
2 years experience in SAAS support role. A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, XML, HTML, JSON, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone. An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. You will do this by understanding what the user needs to ensure the best experience from start to finish.Our purpose as a company is to help online businesses to thrive. Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.

Technical Support Representative

BigCommerce
Austin
2 weeks ago
+24
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Customer Success Manager

Sr. Marketplace Manager

Spreetail
Austin
2 weeks ago
+32
Lead a team of Marketplace Mangers focused on Existing Marketplaces, Dropship Marketplaces, or International Marketplaces.  Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Head of Site Merchandising and Merchandising Operations

Director of Strategic Planning

Tecovas
Austin
2 weeks ago
As a key member of the Merchandising team, this planning leader and critical team member will develop, own and lead the creation and execution of inventory and demand plans that meet the financial goals and business objectives of Tecovas. This role is highly cross-functional in nature and will partner closely with Finance, Operations, Marketing, and Retail leadership. Ultimately, this planning leader is accountable for owning our overall investment in inventory by making sure our on-hand balances are healthy, by ensuring that our inventory is turning at the right pace, by planning SKU balance and velocity targets across all categories, and in the end, by delivering a healthy gross margin return on our inventory investment.

Executive Assistant

Tecovas
Austin
2 weeks ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Customer Experience Associate

Tecovas
Austin
3 weeks ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

CX Agent - Product Support Representative

Dropbox
Austin
4 months ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+20
Big Data, Marketing Tech
+34
Information Technology, Machine Learning

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs