Austin Tech Jobs and Startup Jobs

Communicate with consumers, agents, and lending partners via phone call, text, and email. Play the relationship manager role, becoming the primary communication hub between all of the OJO partners (home buyers, agents, and lenders.) Act as a liaison to gather all relevant information between the partners to assist and speed up the home buying process. Identify, assess, and remediate any issues between partners. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some places and no process in others. This role will help identify needs, gaps, areas for improvement, AND identify solutions. 

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Dropoff is looking for a detail-oriented individual to join the team as an Office Administrator. In this role, you will wear many hats and perform a variety of duties that may change on a daily basis.  In addition to providing general administrative/operations support (greeting visitors, ordering office supplies, maintaining kitchen and supply rooms), you’ll be supporting the remote Dallas and Atlanta offices with their supply, utility & day to day needs. Additionally, you will help coordinate company events (including team lunches and office activities). Dropoff is a startup so the successful candidate will need to be flexible, enjoy a fast-paced work environment, have strong organizational and communication skills. The position requires strong organization skills, excellent interpersonal skills, attention to detail and the ability to work well with both internal team members and outside clients/vendors.

As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Be the first friendly face to greet visitors when they come into the office. Keep the office stocked with healthy snacks . Manage & negotiate office vendors such as: - Phones, internet, zoom conferencing, laptops, furniture, printers, property managers. Order, organize, and keep an inventory of all office supplies. Set up desks for new hires and order equipment needed. Manage and track all assets (Laptops, iPads, ect). Be proactive and know what improvements need to happen in the office before anyone else. Coordinate itineraries and travel arrangements for CEO & President as needed (air/ground travel, accommodations, etc.). Assist in planning office happy hours, parties, and outings. Travel between the North Austin (Domain) office and the Central Austin (Downtown) office. Support two offices and be able to proactively identify office and team needs.

The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

A Cloud Guru is seeking a Business Applications Manager to administer and manage the core tools used by the Go-to-Market teams. While this primarily involves Salesforce.com, it also will encompass tools that heavily integrate with SFDC, such as SalesLoft, Chorus.ai, DiscoverOrg, LinkedIn Sales Navigator, etc. The ideal candidate for this role will be able to simultaneously execute on tactical enhancements and fixes while also making progress on-larger scale, more strategic infrastructure projects. This role requires an action-oriented individual who is eager to build systems designed to scale with A Cloud Guru’s substantial growth. Our existing instance and process has some key infrastructure in place, but is still quite a blank canvas. The Business Applications Manager will be able to put their fingerprints on each of these tools in a significant way.

At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant provides executive-level support to leadership within Technology and Accounting. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. This role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and ensure a welcoming office for our employees and visitors.

Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Arrive Logistics is looking for an experienced Executive Assistant to support our C-suite executives. The right candidate for this position has a proven track record of successfully working with a team of executives & owning a variety of responsibilities. The Executive Assistant should be a scheduling guru, a proactive problem-solver, and above all else, a true ambassador of the Arrive Logistics brand.

You are the glue of our Field Operations team. By leveraging your strong communication and organization skills you keep our Field Operations team moving forward on key priorities. By acting as an owner, each day your efforts directly impact our execution timelines, business intelligence and operating procedures. You are comfortable interacting and holding accountable several stakeholders - both internal and external - across multiple projects simultaneously. You thrive in fast paced environments by calmly persevering through stressful situations and finding shareable learnings and process improvements along the way.

Dropoff is looking for a Customer Service Representative (CSR) to serve as part of a professional, friendly support center team. This position is based in Austin, TX.  We view every customer interaction as an opportunity to impress our users and show how much we genuinely care about their experience. We’re looking for someone who is technical enough to understand and address both delivery and product issues, but also a strong communicator who enjoys working with customers. You will play an integral role in delivering exceptional standards for the customer experience that sets our company apart from the competition. In addition to supporting the needs of our customer base, you will also lead the order-to-delivery process for new prospects while acting as a liaison between them and our operations team to ensure the delivery of time-sensitive shipments.

-- Drive supply-side acquisition, sell businesses and parking lot owners on joining AirGarage’s platform. -- Build and execute on a launch plan and strategy for your market(s) - Identify and contact target accounts in your defined territory. -- Report regularly to leadership on your successes and failures, providing actionable insights that will lead to your continued professional development. -- Coordinate the delivery and installation of hardware and train lot owners on how to use the platform once they sign up.