Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

13

Director of Client Success

Schoology
Austin
15 hours ago
Actively manage our Client Success teams responsible for our Enterprise and SMB customers. Develop a resource-planning and business model for the Client Success team and own the development, communication, and deployment. Meet with clients on an as-needed basis to ensure quality service and make necessary adjustments to accommodate their needs. Manage the department’s day-to-day operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures. Act as executive level customer escalation contact for technical support issues, representing the company and client needs professionally, while supporting and championing your staff. Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively. Empower team members to achieve their personal best and challenge themselves. Develop process and tools to streamline and measure overall organization development effectiveness.

Customer Support

Eden
Austin
3 days ago
+18
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Community Support Representative (hourly)

Adia
Austin
3 days ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Engagement Coordinator

GLG (Gerson Lehrman Group)
Austin
3 days ago
+16
Engagement Coordinators (known internally as Project Support Specialists) are responsible for scheduling consultations between GLG’s clients and selected Council Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists. Engagement Coordinators will develop a deep understanding of GLG’s business model, project lifecycles, and end-client markets. Engagement Coordinators will also

Account Manager

Eden
Austin
3 days ago
+18
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Director Enablement & Training

RigUp
Austin
5 days ago
+24
Develop enablement and education programs for sales, on-boarding, customer success, and customer support(revenue organization), design and implement action plans, solicit feedback and measure program effectiveness. Lead and evolve the new hire on-boarding programs for the revenue organization. Develop, manage, and update all value & technical sales training content. Manage and curate sales content and ensure that all information is easily and readily accessible at the point of need. Create written, video, audio content to educate the sales teams and advance deals such as case studies, competitive information fact sheets, product collateral, and custom work. Coordinate with the leadership to deliver ongoing training sessions. Build a method to qualify employee understanding and comprehension of content. Shadow calls and demos within the revenue organization to identify gaps where sales processes can be improved. Field ad hoc content and support requests from the revenue team. Define, track and report on key metrics that indicate sales effectiveness improvements and skill development traction. Partner with Revenue Operations to ensure proper adoption and usage of our tools. Define and map sales processes.

Customer Support Manager

Customer Support Representative (Part-time)

Customer Support Representative (Evenings)

Contractor Onboarding Specialist

Sourcer - Oil and Gas

Load 2 more jobs6 jobs at RigUp

Membership Recruiter

GLG (Gerson Lehrman Group)
Austin
5 days ago
+16
Does pitching to and recruiting executives across a range of industries excite you? Are you motivated by targets to increase your earnings potential in a sales-like role? Are you comfortable making cold-calls? Do you have a do-what-it-takes work ethic?  GLG is seeking driven candidates for our Membership Recruiter position to join our fastest-growing team in Austin, TX.  Recruiters know how to make the right connections with the right people in a

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
5 days ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Customer Support Representative I

A Cloud Guru
Austin
1 week ago
+16
As a Customer Support Representative I at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your customer support skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Strategic Relationship Manager

A Cloud Guru
Austin
1 week ago
+16
As a Strategic Relationship Manager you'll be a champion for our customers and identify, establish and nurture relationships with executive-level sponsors across our enterprise base. You'll be responsible for accelerating existing business growth, expanding relationships with our clients, and mitigating churn risk. Success in this position requires exceptional consultative sales, account management, a willingness to experiment, and a passion for helping other achieve results. You're optimistic, empathetic, and constantly look for opportunities to improve systems, process and results. You thrive in our ever-changing, fast-paced startup environment. Ideal candidates will have the ability to drive growth and relationship strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
1 week ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Executive Assistant

Lightspeed Systems, Inc.
Austin
2 weeks ago
+21
Lightspeed Systems is looking for an Executive Administrative Assistant to provide high-level, administrative support its senior level Executives, including the CEO. Working from our headquarters office (located near Bee Caves/Mopac in Austin, TX), you will be an instrumental and valued extension of the efforts of these organizational leaders. This role requires expert level in professionalism. Your expertise, unparalleled discretion,

Operations CEO Office - Global Role

Adia
Austin
3 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning
+20
Big Data, Marketing Tech

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