Austin Tech Jobs and Startup Jobs

21

NetSuite Administrator

CrowdStrike
Austin
17 hours ago
+36
Provide ongoing maintenance and optimization of NetSuite account. Resolve system issues, work with external vendors and product support teams to troubleshoot systems issues. Create reports, saved searches, dashboards, workflows, custom fields, custom forms and other enhancements. Manage system enhancement projects in accordance with established SDLC and agile methodologies. Create systems documentations including, business requirements documents, functional designs, user manuals, test scripts, test plans and training materials. Ensure all systems and processes are documented in accordance with SOX compliance. Work with PMO and cross functional project teams to perform end to end testing across transactional systems. Overall responsibilities will be 80% administrative and 20% development.

Desktop Support Technician

Sr. Manager, Competitive Intelligence

Director, Global Services Alliances

Atlassian Systems Administrator

Manager, IT Network Engineering

Consultant – Strategic Advisory Services

Systems Engineer (VDI)

Security Researcher

Senior Network Engineer

Load 6 more jobs10 jobs at CrowdStrike

Pricing Director

AlertMedia
Austin
1 day ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Support Representative (Weekend Support)

RigUp
Austin
1 day ago
+27
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation.

Customer Engagement Manager

Managing Director - Solar, Wind and Renewables

Director Sales Enablement

Customer Support Specialist

GoDaddy
Austin
2 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

IT System Operations Tech

Blackbaud
Austin
5 days ago
+41
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Continual Service Improvement Manager

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Software Instructor

Director, Customer Success - Onboarding & Adoption

Load 7 more jobs11 jobs at Blackbaud

IT Technical Billing Lead

Cloudflare
Austin
6 days ago
+21
The IT Billing Technical Lead will manage and coordinate activities concerning Cloudflare’s self-service subscription billing platform including, but not limited to: researching functionality inquiries, managing enhancement requests, providing support for billing system releases and upgrades, and leading the triage and resolution of issues.

Billing Systems Analyst & Solution Architect

Technical Support Engineer - Multilingual Preferred

Atlassian Tools Administrator

IT Security Manager

Load 1 more jobs5 jobs at Cloudflare

Associate Technical Support Engineer

LogicMonitor
Austin
6 days ago
+63
The Technical Support Engineer (TSE) is the front-line tech support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming client support issues, the TSE will log and own incoming support tickets from receipts to 100% resolution. The TSE will contribute to the product experience through resolving customer problems, educating users on LM functionality and providing useful solutions within the product to the customer.

Internal Systems Engineer

Business Systems Analyst

Remote role: Network Engineer V

GoDaddy
Austin
6 days ago
+28
We are looking for a talented, driven, and dedicated Senior Network Engineer with SD-WAN and Wireless Networking experience. We have a vast and complex network and a never ending need for innovation in order to meet the needs of our ever changing environment. This position will require advanced knowledge of networking technologies including routing, switching, and security as well as a desire and aptitude to learn new technologies as needed to keep pace with our customer needs. In addition, the network is changing and growing, and these demands require the ability to manage the network in an automated fashion. This requires some experience, and the desire to grow your next generation networking skills.

Boomi Integrations Lead

UiPath
Austin
1 week ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Operations Analyst

Ethos
Austin
1 week ago
+33
Duties & Responsibilities Monitor case progress, track down requirements and provide ongoing status updates and escalating as needed Review application information, including medical history, identifying issues that could present a problem and proactively seeking information to expedite the process – if necessary, researching and presenting alternative solutions Continuously look for ways to expedite and improve our processes and services Rev

Customer Support Specialist

Ethos
Austin
1 week ago
+33
Ethos is a new kind of life insurance built for people who don't have time for fine print, extra doctor's appointments or hidden fees. We have transformed a 15 week process of paper applications and medical exams, into just the click of a button - by quantifying the user’s health risk using predictive models.   Our investors include Sequoia Capital, Accel Partners, Google Ventures, Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed as a Li

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
1 week ago
+13
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

Technical Support Consultant

Compeat
Austin
1 week ago
+25
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

Underwriting & Customer Service Specialist

Cerity
Austin
1 week ago
+15
Reporting to the Manager, Underwriting & Compliance, this position will support all of Cerity’s insurance-related activities, particularly Customer Service, Underwriting and Compliance. Specific duties include: Direct customer service (both telephonic and live chat) as well as assisting more junior staff with both underwriting concepts and customer service standards in support of same Drafting and implementing process and workflows for policy

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Senior Procurement Operations Manager

Optimizely
Austin
1 week ago
+13
The Senior Procurement Operations Manager will work with many audiences including internal Business Units, Accounts Payable, Legal, Security and FP&A to ensure accurate tracking of expenses throughout various approval flows. This role will also be responsible for supplier onboarding and internal employee training on how employees are to use the procurement system.

Sr. IT Manager

Compeat
Austin
2 weeks ago
+25
We are looking for an experienced Senior IT Manager to oversee all internal IT (Information Technology) support functions in our company. As the Sr. IT Manager, you will be in charge of a team of technicians and manage the company’s technology operations and the implementation of new IT systems and policies. As a qualified IT manager, you are very knowledgeable in IT and computer systems, a solid technical background while passionate about managing and developing people. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives. A primary goal is for you to ensure IT systems and people are effective and functioning within the limits of budget, time and specifications of the company.

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Customer Success Engineer

SpyCloud
Austin
1 month ago
+21
You are a trusted advisor to customers on how they can derive the most value from SpyCloud. Working closely with our internal teams, you ensure they are aligned to deliver the most customer value. Your fantastic interpersonal skills enable you to develop relationships that allow you to be a strong advocate for your customer. You are highly organized and manage customer status updates with ease, synthesizing the efforts of other teams to ensure clear communications and expectations. You are able to present to any audience, technical or non-technical and can present to any level within an organization. Based on customer feedback, you create policies and procedures to ensure a consistent, high quality of service.

Systems Analyst

Texas Education Agency
Austin
1 month ago
The Systems Analyst is responsible for developing, designing, implementing, and maintaining  SAS code and applications that effectively support compliance and reporting projects assigned to the Federal Fiscal Compliance and Reporting Division. This position plays a critical role in ensuring accurate reporting to, and on behalf of, local educational agencies (LEAs) in their support of 5.4 million Texas students. This role performs advanced (senior-level) computer systems analysis work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $54,681
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,474
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,590
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,785
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $132,188
Min: $85K
Max: $185K
Director of Customer Success $138,568
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $184,250
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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