Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

32

Senior System Administrator

Keller Williams Realty International
Austin
2 hours ago
+16
Develop, install, administer, maintain and upgrade Linux based infrastructure within a corporate environment. Configure internal systems. Proactively identify areas of improvement to streamline operations. Perform system performance tuning and system monitoring (e.g., server system logs, messages and alerts). Diagnose and troubleshoot system issues and failures as they arise and develop long-term strategy to prevent future malfunctions. Ensure the smooth deployment of new applications. Maintain operating software such as OS, applications, library versions, etc. Control the production environment to ensure stability and uptime. Monitor networks and security, and manage complex systems. Automate tools, systematically reducing manual effort.

Customer Success Manager - Mandarin & English…

Cloudflare
Austin
14 hours ago
+21
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. Acting as the primary point of contact for Cloudflare customers you’ll be "the face of the business”. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You’ll regularly meet with customers to communicate Cloudflare's value; these conversations may happen in-person or via phone / video conference. Cloudflare delivers cutting-edge products and services, iterates quickly, and changes direction frequently. Maintaining a deep understanding of Cloudflare's solutions so that you can lead value-added customer conversations, understand customer's needs, and communicate these needs back to internal teams is critical to the role.

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Atlassian Tools Administrator

Load 3 more jobs7 jobs at Cloudflare

Customer Engagement Specialist

RigUp
Austin
17 hours ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Director Enablement & Training

Senior Customer Advocacy Manager

Compeat
Austin
1 day ago
+25
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Escrow Assistant | Tech Startup

REX
Austin
20 hours ago
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

Real Estate Agent Assistant

REX
Austin
20 hours ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist

REX
Austin
20 hours ago
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
20 hours ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
1 day ago
+38
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle. Ideally you are highly driven and results-oriented, who can balance the art of execution and tying it back to strategy.  We’re looking for someone who is resourceful and has had proven success in keeping the customer in mind and driving towards successful outcomes.

Customer Success Manager, Payments

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

VP of Professional Services

Load 10 more jobs14 jobs at Blackbaud

Liquibase Support Engineer

Datical
Austin
2 days ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Junior IT Project Manager

Amherst
Austin
2 days ago
+16
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Sr. Incident Response (IR) Consultant

CrowdStrike
Austin
3 days ago
+36
Perform host and/or network-based forensics across Windows, Mac, and Linux platforms. Perform basic malware analysis. Conduct red-team, penetration testing activities by leveraging actual adversary TTPs. Assess and develop information security and incident response programs in a proactive fashion to help mature the security posture of organizations prior to an incident. Lead incident response and proactive engagements. Produce high-quality written and verbal reports, presentations, recommendations, and findings to customer management. Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. Manage internal programs or teams.

Senior Network Engineer

Systems Administrator

Technical Account Manager - East Coast

IT Asset Manager

Director, Sandbox Research & Development

Salesforce Business Analyst

Technical Account Manager - East Coast

Load 4 more jobs8 jobs at CrowdStrike

Member Services Coordinator

Keller Williams Realty International
Austin
3 days ago
+16
Own the day-to-day client service operations for membership divisions, including processing payments, resending receipts, hosting webinars, tracking and emailing sales leads, creating reports, managing training calendars and sending onboarding information. Provide customer service to requests received via all mediums (email phone, social media and chat). Track and record all activity in CRM and internal tools. Maintain member databases. Conduct regular feedback meetings with members to solicit feedback and provide solutions to add more value to the members. Generate reports displaying accurate data and numbers to guide membership strategy. Partner with the membership divisions to stay educated on membership values in order to provide highest level of service to clients.

Customer Success Manager

Modernize
Austin
5 days ago
+43
Who we’re looking for: Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to

Client Operations Specialist

EZ Texting
Austin
5 days ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Associate Technical Support Engineer

LogicMonitor
Austin
5 days ago
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.

Executive Assistant

Internal Systems Engineer

Technical Support Engineer

Business Systems Analyst, Revenue

Load 1 more jobs5 jobs at LogicMonitor

Retention Specialist

GoDaddy
Austin
1 week ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Director/VP of Operations & Chief of Staff

Accomplice
Austin
1 week ago
+18
Conspiring to create with a common purpose. We are craftsmen, designers, developers, strategists and researchers dedicated to products and experiences worth building. Our team has TWO openings in Austin! We are seeking a Director/VP of Operations (title based on experience of candidate) AND a Chief of Staff!    If you are interested, please review the job recs and apply https://accomplice.breezy.hr/  

Success Coordinator

Keller Williams Realty International
Austin
1 week ago
+16
Assist Keller Williams associates with technology setup, fostering relationships to drive adoption of new and existing technology through ongoing support. Present online and in-person product trainings utilizing a variety of delivery methods including phone and web-based training. Provide exceptional customer service to requests received via all mediums (email, phone, social media and chat). Troubleshoot customer problems to determine user error and technical deficiencies. Report technical deficiencies to internal teams and develop pro-active trainings to prevent future user errors. Meet agent retention and technology adoption metrics.

Customer Service Coordinator

Keller Williams Realty International
Austin
1 week ago
+16
Serve as the first point of contact for customer inquiries received via phone and email for all KW educational departments, products, event questions and billing questions. Partner with the internal teams to ensure the most current information is being communicated to our customers when they call in. Support production manager in reconciling incoming invoices and credit card statements to ensure prices charged match prices quoted. Assist production manager in creating project schedules, providing deadlines to internal clients, ensuring deadlines are met, communicating specifications to printers and following through to verify files are correct and received, as needed. Own product inventory numbers and ensure quantities remain at established inventory levels. Act as assistant manager working the KW store at all KWRI events. Other duties as assigned, including but not limited to: shipping products, pulling ship reports, internal book orders, etc.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,956
Min: $29K
Max: $60K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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