Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

11

Customer Success Manager

ScaleFactor
Austin
10 minutes ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Head of Education and Training

Juniper Square
Austin
2 days ago
Design, deliver and maintain training programs and curricula for new and existing customers and new Juniper Square employees. Create and deliver highly polished, customer-facing and internal-facing trainings and content that meet training objectives and learner needs. Content could include, but is not limited to: training videos, slide decks, instructor guides, articles and other learning resources. Redesign the existing help center and off the shelf resources. Monitor and measure effectiveness of training programs and conduct evaluations to identify areas for improvement in training process and resources. Collaborate with teams across Juniper Square to ensure customers and employees have resources they need to be successful.

Information Technology Procurement Specialist

Amherst
Austin
5 days ago
+15
Obtain quotes from vendors and create purchase orders. Review and approve invoices. Select vendors based on project requirements and market research. Assist in price negotiations for IT related services. Manage contracts, warranties, software licensing and renewals. Lifecycle Asset Management – conduct quarterly audits of stock. Facilitate deployment and recovery of assets to end users. Track and update technology budget against forecast and actual expenses. Work closely with facilities on office expansions and employee moves. Other duties as assigned.

Administrative Assistant

Amherst
Austin
5 days ago
+15
Amherst is hiring for an Administrative Assistant to provide administrative and operational support to the Senior Executive Assistant to the CEO and President. This role will report to the Senior Executive Assistant and be responsible for the administrative and operation support to the CEO of Amherst and President of Amherst Residential. The Administrative Assistant will be tasked with supporting a demanding calendar, travel management, scheduling meetings, expense reports and other duties assigned by the Senior Executive Assistant.

Executive Assistant (C-Suite)

Amherst
Austin
1 week ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

Events Coordinator, Amherst

Amherst
Austin
1 week ago
+15
Amherst is growing its Events group and seeking a dedicated, passionate Coordinator to execute Events internally and externally while representing the Amherst brand. This role requires a proactive, can-do attitude and an extremely high level of attention to detail and organization. It mandates the ability to maintain a high degree of detail across multiple ongoing projects and a flexible work schedule to accommodate the timing and execution of all internal and external events. The Events Coordinator’s primary function is to coordinate critical event logistics across internal and external events on behalf of Amherst by managing invites and guest lists, vendors, contract negotiations and invoicing, catering selection, branding, etc.

VP of Customer Success

Juniper Square
Austin
1 week ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

IT Service Desk Manager

Amherst
Austin
2 weeks ago
+15
IT Service Desk Manager    Amherst is a technology company with over twenty years of success developing and optimizing data analytics platforms for the real estate market. Having honed a unique analytical approach across residential real estate, commercial real estate, and fixed income, our platform powers various real estate business strategies including mortgage securitizations, asset management, and a single-family buy-to-rent. Our data,

Acquisitions Associate @ Bungalo

Amherst
Austin
2 weeks ago
+15
Assisting with activities related to the acquisition of single-family residential investments. Assist with analyzing data and preparing reports for senior management. Answering, responding to, and directing inbound inquiries (via phone and email) with internal call center staff and other facets of the business including, brokerage, title and escrow, investment team and direct marketing group. Assisting in asset-level research and data entry. Interaction with other internal groups.

Customer Success Manager

Shogun Enterprises Inc.
Austin
2 weeks ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Network Engineer

Hudson River Trading
Austin
3 weeks ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,095
Min: $29K
Max: $55K
Operations Associate $50,155
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,083
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+20
Big Data, Marketing Tech

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