Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

21

Office Administrator

ScaleFactor
Austin
1 day ago
+11
Support the people operations of the business, which includes prepping welcome packs for new team members and providing a great experience. Manage the cleanliness of the reception area and meeting rooms as needed. Perform general office duties, including scanning, printing, and troubleshooting when necessary. Greet & register guests and show them around as needed. Assist the HQ Manager with organizing customer welcome packs and managing inventory for the business. Assist with events (on-site and off-site) like lunch & learns, team activities, and other events as needed. Manage the Director of People’s calendar, confirm key meetings and prioritize and schedule meeting requests and conference calls. Manage the Director of People’s inbox and communications including responding on the director’s behalf and ensuring timely responses for all VIP interactions.

Customer Engagement Specialist

RigUp
Austin
2 days ago
+24
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Mailroom Clerk

Amherst
Austin
3 days ago
+15
The Mailroom Clerk is responsible for timely distribution of all incoming and outgoing mailings and parcels; including, opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

Customer Support Manager

RigUp
Austin
4 days ago
+24
Our Customer Support team is the heart and soul of our business. As the Customer Support Manager, you will be guiding the success of RigUp’s Customer Support Team. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for setting clear expectations for your team and deploying strategies and

Administrative Assistant

Amherst
Austin
5 days ago
+15
Amherst is hiring for an Administrative Assistant to provide administrative and operational support to the Senior Executive Assistant to the CEO and President. This role will report to the Senior Executive Assistant and be responsible for the administrative and operation support to the CEO of Amherst and President of Amherst Residential. The Administrative Assistant will be tasked with supporting a demanding calendar, travel management, scheduling meetings, expense reports and other duties assigned by the Senior Executive Assistant.

IT Operations

ScaleFactor
Austin
1 week ago
+11
If you love the fast-paced and high energy of the Austin start-up scene and you are looking for a role that allows your work to have a direct impact on a company’s success, come talk to us. We are looking for an awesome team member to add to our expanding engineering team! ABOUT US: ScaleFactor is working to pioneer big changes in our industry, and we need people that enjoy venturing into uncharted territory and blazing a trail with innovative

Customer Support Specialist

Eden
Austin
1 week ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Customer Support Representative (Part-time)

RigUp
Austin
1 week ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Support Representative (Evenings)

RigUp
Austin
1 week ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Director, Merchant Strategy & Partnerships

DoorDash
Austin
1 week ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Account Manager

Gembah
Austin
1 week ago
About Gembah Gembah’s mission is to empower businesses to make any product, anywhere in the world with confidence. We are building a cloud-based platform and global network of experts to help manage our customer needs. We routinely help our customers from design to delivery. With a combined 30 years of manufacturing and supply chain expertise, we have delivered on our objectives with the world's leading Product Suppliers and Fulfillment by

Executive Assistant (C-Suite)

Amherst
Austin
1 week ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

Customer Success Manager

ScaleFactor
Austin
1 week ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

VP of Customer Success

Juniper Square
Austin
1 week ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

Events Coordinator, Amherst

Amherst
Austin
1 week ago
+15
Amherst is growing its Events group and seeking a dedicated, passionate Coordinator to execute Events internally and externally while representing the Amherst brand. This role requires a proactive, can-do attitude and an extremely high level of attention to detail and organization. It mandates the ability to maintain a high degree of detail across multiple ongoing projects and a flexible work schedule to accommodate the timing and execution of all internal and external events. The Events Coordinator’s primary function is to coordinate critical event logistics across internal and external events on behalf of Amherst by managing invites and guest lists, vendors, contract negotiations and invoicing, catering selection, branding, etc.

Director of Underwriting and Compliance

AffiniPay, LLC
Austin
1 week ago
+22
AffiniPay is looking for a Director of Underwriting and Compliance. This position will drive strategies and execution regarding: 1) credit card merchant acquiring underwriting policies, 2) monitoring our merchant portfolio for risk, 3) compliance with federal/state banking laws and regulations, card network rules, and 4) alignment with our sponsoring bank’s rules and requirements.

Acquisitions Associate @ Bungalo

Amherst
Austin
2 weeks ago
+15
Assisting with activities related to the acquisition of single-family residential investments. Assist with analyzing data and preparing reports for senior management. Answering, responding to, and directing inbound inquiries (via phone and email) with internal call center staff and other facets of the business including, brokerage, title and escrow, investment team and direct marketing group. Assisting in asset-level research and data entry. Interaction with other internal groups.

Customer Success Manager

Shogun Enterprises Inc.
Austin
2 weeks ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Application Support Analyst

Amherst
Austin
3 weeks ago
+15
Provide end user support for our property management software. Manage the support queue in JIRA, our ticketing software which includes routing tickets to the correct departments and ensuring SLA’s are met. Troubleshoot with users over the phone, through JIRA and email to solve issues with the software. Coordinate with software vendor on submission along with resolution of bugs and enhancement requests. Handle administration of the property management software including user security and system customization. Assist with special projects as assigned by your manager which normally include management reporting and process improvement. 

Network Engineer

Hudson River Trading
Austin
3 weeks ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+28
eCommerce, Travel

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs