Austin Tech Jobs and Startup Jobs

13

Customer Success Specialist

Self Inc.
Austin
5 hours ago
+37
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

General Manager - Solar, Wind and Renewables

RigUp
Austin
4 days ago
+27
End to end ownership of new acquired business units within RigUp (initial team size of ~30). Development and ownership of the growth strategy for your business unit. Execution of this growth strategy, leveraging aggressive resourcing capabilities. Leverage cross-functional resources to drive aligned value to your business unit, achieving growth goals. Work with sr. product and sr. engineering managers to deliver the highest value solutions to the RigUp user base, while also leveraging internal technical solutions to create a scalable organization. Generate and implement the ideas, solutions, and strategies that continue to make RigUp one of the fastest growing tech companies.

Customer Engagement Specialist

Director Sales Enablement

Customer Success Analyst

Juniper Square
Austin
6 days ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Executive Assistant

Amherst
Austin
1 week ago
+18
Amherst seeks an experienced Executive Assistant to support the Senior Leadership Amherst’s Acquisitions and Asset Management departments at our Austin headquarters. We desire an individual with a strong track record of success supporting executive leadership and the ability to have an immediate impact to the business through their advanced administrative, organizational, technical and communication skills. 

Client Success Representative

Adia
Austin
2 weeks ago
+23
Educate and enable clients to use the Adia platform autonomously. Collaborate with the rest of the Operations team to support delivery by representing client interests and resolving dispatch issues as orders are filled. Directly manage active clients and engage them for repeat bookings. Increase lifetime value for our clients by enabling them to use Adia to its fullest extent. Identify client needs and champion opportunities within our services. Customize product solutions to increase customer satisfaction. Monitor and analyze trends to anticipate future client needs. Collaborate with the Product, Marketing, and Sales teams to identify issues and solutions. Report to management on Client Success results and roadblocks.

Community Support Representative (hourly, full-tim…

Adia
Austin
2 weeks ago
+23
Work in the Adia operations portal to help onboard and manage the user experience. Bring a helpful attitude to your conversations with Adia users and navigate difficult and inquisitive phone communications with candidates who may not be tech savvy at all. Become an expert in the worker onboarding process bringing knowledge and guidance to your interactions with users and team members. Be curious about our app and how it works, and be willing to offer your insight for improvements. Be able to “build a car while you drive it”. Fulfill any other responsibilities that may arise in the context of a fast-moving company. Share user feedback and ideas with internal Product and Operations teams to make the Adia app the most user-friendly experience it can be.

Salesforce Administrator

Shogun Enterprises Inc.
Austin
2 weeks ago
+13
About Shogun Shogun is a rapidly growing, fintech startup backed by 8VC, Founders Fund, and other prominent venture capital firms in Silicon Valley. Our first product, Hearth (gethearth.com), is a SaaS platform that helps home improvement contractors close more sales by offering competitive financing options to their clients. About the Role Do you live and breathe building scalable processes from the ground up? Have you built systems to

Manager, Partner Operations

DoorDash
Austin
2 weeks ago
We’re looking for a Partner Operations Manager to grow, manage and improve the merchant side of the business by identifying and solving operational problems in the Texas region. As a member on our Local Team, you will be responsible for executing our strategic advantage: winning, growing and maintaining the best merchants in each city. As a Partner Operations Manager, you are a critical piece of DoorDash’s growth and success in every market in

Customer Support

Eden
Austin
2 weeks ago
+16
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Head of Acquisitions

Amherst
Austin
2 weeks ago
+18
Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios. Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible. Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion. Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis. Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions. Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions. Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

Account Manager

Eden
Austin
2 weeks ago
+16
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Customer Success Manager

Shogun Enterprises Inc.
Austin
3 weeks ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Operations CEO Office - Global Role

Adia
Austin
6 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $72,123
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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