Austin Tech Jobs and Startup Jobs

11

Operations Analyst

Ethos
Austin
4 days ago
+33
Duties & Responsibilities Monitor case progress, track down requirements and provide ongoing status updates and escalating as needed Review application information, including medical history, identifying issues that could present a problem and proactively seeking information to expedite the process – if necessary, researching and presenting alternative solutions Continuously look for ways to expedite and improve our processes and services Rev

Customer Support Specialist

Ethos
Austin
4 days ago
+33
Ethos is a new kind of life insurance built for people who don't have time for fine print, extra doctor's appointments or hidden fees. We have transformed a 15 week process of paper applications and medical exams, into just the click of a button - by quantifying the user’s health risk using predictive models.   Our investors include Sequoia Capital, Accel Partners, Google Ventures, Jay-Z, Kevin Durant, and Robert Downey Jr. We are listed as a Li

Customer Success Specialist

ScaleFactor
Austin
4 days ago
+13
You are a multi-tasker and can handle and deliver on competing priorities and deliverables. Your can-do attitude inspires your team and your speed in accomplishing tasks helps you thrive in a fast-paced, evolving environment. Your incredible attention to details enables you to identify and resolve problems quickly while you gather and analyze information accurately. You are technically competent and can read through messages quickly for content and routing to specific departments. You have the ability to take complex ideas and communicate them and your superior communication skills enable you to get your point across completely and effectively. Your adaptability and resourcefulness to drive results create a direct impact in all areas of ScaleFactor, now and in the future.

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
5 days ago
+13
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

Customer Success Analyst

Juniper Square
Austin
5 days ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Senior Procurement Operations Manager

Optimizely
Austin
1 week ago
+13
The Senior Procurement Operations Manager will work with many audiences including internal Business Units, Accounts Payable, Legal, Security and FP&A to ensure accurate tracking of expenses throughout various approval flows. This role will also be responsible for supplier onboarding and internal employee training on how employees are to use the procurement system.

Contract Operations Manager

Juniper Square
Austin
1 week ago
We are seeking a candidate to support the day-to-day operations of our high volume renewal and commercial programs. This role is apart of our new and growing Commerical Team here at Juniper Square. This role will range from contract drafting, operational needs of the team, data importing, and report management. Our ideal candidate demonstrates an aptitude to learn, current policies, guidelines, systems, and reporting mechanisms that support the contract operations in Juniper Square. We expect our customer count to continuously increase each quarter, therefore, the ideal candidate is focused, organized, and attention to detail is a passion rather than a skill. 

Head of Acquisitions

Amherst
Austin
2 weeks ago
+18
Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios. Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible. Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion. Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis. Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions. Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions. Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

Customer Success Manager

Shogun Enterprises Inc.
Austin
3 weeks ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Customer Success Specialist

Self Inc.
Austin
3 weeks ago
+37
Self Lender is building a community of people who are looking to better their lives by building credit history. As a Customer Success Specialist, you will be supporting Self Lender’s community in reaching their financial and credit goals. You will assist in resolving customer challenges through direct communication via phone, email and chat. You will work closely with the Customer Success team and leadership to shape Self Lender by providing feedback and developing ideas for improvement. You will work in a highly collaborative yet autonomous environment- where we celebrate our customer's successes and thrive on reaching our own internal goals!

CX Agent - Product Support Representative

Dropbox
Austin
8 months ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $54,681
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $60,133
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,590
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,785
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,568
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $184,250
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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