Austin Tech Jobs and Startup Jobs

8

Customer Engagement Manager

RigUp
Austin
1 day ago
+27
RigUp is hiring a Customer Engagement Manager that will be responsible for leading a team of 5-7 individuals dedicated to partnering with our customers. We’re looking for a highly motivated individual who thrives in a fast paced environment and has a passion for building relationships with the men and women in the energy industry. Our ideal candidate for this role will be someone who has experience leading high performing teams and working in a high-growth environment. Sound like you? Keep reading. 

Tools & Technology Specialist

Managing Director - Solar, Wind and Renewables

Customer Engagement Specialist

Director Sales Enablement

Load 1 more jobs5 jobs at RigUp

Underwriting & Customer Service Specialist

Cerity
Austin
3 days ago
+15
Reporting to the Manager, Underwriting & Compliance, this position will support all of Cerity’s insurance-related activities, particularly Customer Service, Underwriting and Compliance. Specific duties include: Direct customer service (both telephonic and live chat) as well as assisting more junior staff with both underwriting concepts and customer service standards in support of same Drafting and implementing process and workflows for policy

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Systems Analyst

Texas Education Agency
Austin
1 month ago
The Systems Analyst is responsible for developing, designing, implementing, and maintaining  SAS code and applications that effectively support compliance and reporting projects assigned to the Federal Fiscal Compliance and Reporting Division. This position plays a critical role in ensuring accurate reporting to, and on behalf of, local educational agencies (LEAs) in their support of 5.4 million Texas students. This role performs advanced (senior-level) computer systems analysis work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Client Success Representative

Adia
Austin
1 month ago
+23
Educate and enable clients to use the Adia platform autonomously. Collaborate with the rest of the Operations team to support delivery by representing client interests and resolving dispatch issues as orders are filled. Directly manage active clients and engage them for repeat bookings. Increase lifetime value for our clients by enabling them to use Adia to its fullest extent. Identify client needs and champion opportunities within our services. Customize product solutions to increase customer satisfaction. Monitor and analyze trends to anticipate future client needs. Collaborate with the Product, Marketing, and Sales teams to identify issues and solutions. Report to management on Client Success results and roadblocks.

Community Support Representative (hourly, full-tim…

Adia
Austin
1 month ago
+23
Work in the Adia operations portal to help onboard and manage the user experience. Bring a helpful attitude to your conversations with Adia users and navigate difficult and inquisitive phone communications with candidates who may not be tech savvy at all. Become an expert in the worker onboarding process bringing knowledge and guidance to your interactions with users and team members. Be curious about our app and how it works, and be willing to offer your insight for improvements. Be able to “build a car while you drive it”. Fulfill any other responsibilities that may arise in the context of a fast-moving company. Share user feedback and ideas with internal Product and Operations teams to make the Adia app the most user-friendly experience it can be.

Customer Support

Eden
Austin
1 month ago
+16
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude. Serve as the primary liaison between customers and service providers to create the perfect customer experience. Advocate customer needs internally to continuously improve the customer experience. Find innovative ways to enhance operations at Eden that help us better serve our customers. Think creatively about how to consistently surprise and delight customer offices.

Operations CEO Office - Global Role

Adia
Austin
7 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $54,681
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $60,133
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,590
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,785
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,568
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $184,250
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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