Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

9

Brand Specialist

GoDaddy
Austin
11 hours ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Website Operations Specialist

GoDaddy
Austin
11 hours ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Customer Support Specialist

GoDaddy
Austin
11 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Digital Consultant, GoCentral

GoDaddy
Austin
11 hours ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Customer Onboarding Specialist

GoDaddy
Austin
11 hours ago
+28
The core of your role will be centered around phone communication with customers and external platform support teams in order to get profiles fully set up. Own the technical components of customer onboarding through data entry on social media and review platforms. Troubleshoot and solve platform-related issues for customers. Do front-end customer research to identify existing social and review sites. Fulfill customer requests quickly and effectively. Support other Operations teams as needed. Any other responsibilities as may arise in the context of a fast-moving company.

Retention Specialist

GoDaddy
Austin
11 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Customer Success Representative

OutboundEngine
Austin
3 days ago
+21
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction.

Social Specialist

Tiger Pistol
Austin
2 weeks ago
As a Social Specialist with a focus on managed services, you will develop and quality assure Facebook and Instagram advertising campaigns for customers. You will have responsibility over a portfolio of end-customers, understanding their requirements and translating their needs into social media advertising activities.  In addition to campaign creation and monitoring duties, you will also identify and drive internal productivity and process improvements as they relate to our customer support operations.

Operations CEO Office - Global Role

Adia
Austin
3 weeks ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,095
Min: $29K
Max: $55K
Operations Associate $50,155
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,083
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+20
Big Data, Marketing Tech

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