Austin Tech Jobs and Startup Jobs

20

Customer Success Engineer

SpyCloud
Austin
10 hours ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information.  We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and Customer Success,

Compliance Manager - Governance and Risk

SpyCloud
Austin
17 hours ago
+21
SpyCloud is the leader in account takeover (ATO) prevention, protecting billions of consumer and employee accounts either directly or through product integrations. Our award-winning solutions proactively defeat fraud attempts and disrupt the criminals' ability to profit from stolen information. Our security team is looking for a Governance Risk & Compliance Manager  We are looking for a creative, diligent, technical, and experienced IT

IT Architect - Integrations Lead

UiPath
Austin
20 hours ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Liquibase Support Engineer

Datical
Austin
1 day ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Technical Support Consultant

Compeat
Austin
1 day ago
+25
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

General Manager - Solar, Wind and Renewables

RigUp
Austin
3 days ago
+27
End to end ownership of new acquired business units within RigUp (initial team size of ~30). Development and ownership of the growth strategy for your business unit. Execution of this growth strategy, leveraging aggressive resourcing capabilities. Leverage cross-functional resources to drive aligned value to your business unit, achieving growth goals. Work with sr. product and sr. engineering managers to deliver the highest value solutions to the RigUp user base, while also leveraging internal technical solutions to create a scalable organization. Generate and implement the ideas, solutions, and strategies that continue to make RigUp one of the fastest growing tech companies.

Customer Engagement Specialist

Director Sales Enablement

Desktop Support Specialist

AlertMedia
Austin
5 days ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Manager, Customer Success

AlertMedia
Austin
1 week ago
+29
Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right candidate will be ready and willing to do whatever it takes to support the team including jumping on customer calls, reviewing emails, and responding to overflow support tickets. Responsibilities also include reviewing and enhancing current onboard training materials and operational efficiencies for our team as we engage with customers to ensure they are using their AlertMedia account to the fullest potential. 

Pricing Director

AlertMedia
Austin
1 week ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Who we’re looking for: Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to

Client Success Representative

Adia
Austin
2 weeks ago
+23
Educate and enable clients to use the Adia platform autonomously. Collaborate with the rest of the Operations team to support delivery by representing client interests and resolving dispatch issues as orders are filled. Directly manage active clients and engage them for repeat bookings. Increase lifetime value for our clients by enabling them to use Adia to its fullest extent. Identify client needs and champion opportunities within our services. Customize product solutions to increase customer satisfaction. Monitor and analyze trends to anticipate future client needs. Collaborate with the Product, Marketing, and Sales teams to identify issues and solutions. Report to management on Client Success results and roadblocks.

Community Support Representative (hourly, full-tim…

Adia
Austin
2 weeks ago
+23
Work in the Adia operations portal to help onboard and manage the user experience. Bring a helpful attitude to your conversations with Adia users and navigate difficult and inquisitive phone communications with candidates who may not be tech savvy at all. Become an expert in the worker onboarding process bringing knowledge and guidance to your interactions with users and team members. Be curious about our app and how it works, and be willing to offer your insight for improvements. Be able to “build a car while you drive it”. Fulfill any other responsibilities that may arise in the context of a fast-moving company. Share user feedback and ideas with internal Product and Operations teams to make the Adia app the most user-friendly experience it can be.

Customer Support Specialist

EZ Texting
Austin
2 weeks ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Manager, Partner Operations

DoorDash
Austin
2 weeks ago
We’re looking for a Partner Operations Manager to grow, manage and improve the merchant side of the business by identifying and solving operational problems in the Texas region. As a member on our Local Team, you will be responsible for executing our strategic advantage: winning, growing and maintaining the best merchants in each city. As a Partner Operations Manager, you are a critical piece of DoorDash’s growth and success in every market in

Customer Support

Eden
Austin
2 weeks ago
+16
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Customer Success Support Analyst

TrustRadius
Austin
2 weeks ago
+24
TrustRadius is growing quickly and the Customer Success team is leading the way. We are looking for high-achieving professionals with marketing savvy and a customer-service mindset with prior experience in Customer Success or an equivalent customer service function. Strong candidates will have excellent organizational skills and the ability to quickly become a trusted collaborator on key customer projects. At TrustRadius, you’ll join a talented

Office Manager

Bestow
Austin
2 weeks ago
+21
As our Office Manager, you will work with a high degree of autonomy to support the administration and operations of the Austin office, with additional employee support, such as on-boarding and light HR systems management. Essentially, we’re looking for a highly organized and motivated individual to serve as our unofficial “groundskeeper” by doing everything and anything that needs to be done to keep the office from sinking into a state of utter chaos.

Account Manager

Eden
Austin
2 weeks ago
+16
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Operations CEO Office - Global Role

Adia
Austin
6 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $72,123
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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