Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

29

Team Manager, Customer Advocacy

Compeat
Austin
6 hours ago
+25
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Sr. Incident Response (IR) Consultant

CrowdStrike
Austin
9 hours ago
+36
Perform host and/or network-based forensics across Windows, Mac, and Linux platforms. Perform basic malware analysis. Conduct red-team, penetration testing activities by leveraging actual adversary TTPs. Assess and develop information security and incident response programs in a proactive fashion to help mature the security posture of organizations prior to an incident. Lead incident response and proactive engagements. Produce high-quality written and verbal reports, presentations, recommendations, and findings to customer management. Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. Manage internal programs or teams.

Atlassian Systems Administrator

Desktop Support Technician

Manager, IT Network Engineering

Senior Network Engineer

Systems Administrator

Technical Account Manager - East Coast

IT Asset Manager

Director, Sandbox Research & Development

Salesforce Business Analyst

Technical Account Manager - East Coast

Load 7 more jobs11 jobs at CrowdStrike

IT Systems Administrator

REX
Austin
1 day ago
Work closely with other REX engineers to gather requirements, research, evaluate, design, plan, deploy, and support Linux-­based / open source software platforms and related fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build highly­ resilient, high ­performance, scalable, and flexible IT infrastructure to support our company's accelerating growth.

Atlassian Tools Administrator

Cloudflare
Austin
1 day ago
+21
Cloudflare's Engineering team depends on many internal tools in order to do their best work - primarily the Atlassian suite of products (currently Jira, Confluence, Bitbucket and various plugins for each). The vast majority of our developer tools are operated on Cloudflare's own internal infrastructure, and as such requires a technical administrator to operate them. The systems owned by this team are highly visible to the entire Cloudflare organization, and used by employees across the world. You would be responsible for owning and operating these tools, with the support of the broader Engineering & Operations organizations. You’re also empowered and expected to use insight, experience and creativity to innovate: find solutions and automation that are elegant, easier to use, easier to operate.

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Load 2 more jobs6 jobs at Cloudflare

Business Systems Analyst, Revenue

LogicMonitor
Austin
1 day ago
+63
As a member of the Business Systems team you will be responsible for the design, implementation, and ongoing optimization of critical systems supporting the Company's revenue processes (customer lifecycle and quote-to-cash). You will analyze existing systems, identify improvement opportunities, and project manage feature enhancements to completion. This position is highly collaborative and will work across departments including Finance, Sales, and Customer Experience to ensure the scalability of our business systems and processes.

Associate Technical Support Engineer

Executive Assistant

Internal Systems Engineer

Technical Support Engineer

Load 1 more jobs5 jobs at LogicMonitor

Customer Engagement Specialist

RigUp
Austin
1 day ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

IT Manager

Director Enablement & Training

VP of Professional Services

Blackbaud
Austin
2 days ago
+38
This position requires a hands-on, energetic, customer service oriented entrepreneurial leader to manage and lead the Company’s professional services and I&A operations functions covering thousands of projects a year with hundreds of thousands of hours of delivery. This role will have regular exposure to the Company’s senior leadership and the candidate should be comfortable representing the business to multiple audiences. This individual needs to have exceptional communication skills, a strong analytical acumen, proven delivery successes in complex project implementations, hands-on operational experience and outstanding leadership credentials. This role will require effective teamwork among many different constituents including internal and external customers, other services functional leaders and business unit stakeholders. Specific accountabilities to include:

Customer Success Manager, Customer Success Operations

Customer Success Manager, Payments

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

Load 10 more jobs14 jobs at Blackbaud

Senior System Administrator

Keller Williams Realty International
Austin
3 days ago
+16
Develop, install, administer, maintain and upgrade Linux based infrastructure within a corporate environment. Configure internal systems. Proactively identify areas of improvement to streamline operations. Perform system performance tuning and system monitoring (e.g., server system logs, messages and alerts). Diagnose and troubleshoot system issues and failures as they arise and develop long-term strategy to prevent future malfunctions. Ensure the smooth deployment of new applications. Maintain operating software such as OS, applications, library versions, etc. Control the production environment to ensure stability and uptime. Monitor networks and security, and manage complex systems. Automate tools, systematically reducing manual effort.

Senior Customer Advocacy Manager

Compeat
Austin
4 days ago
+25
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Escrow Assistant | Tech Startup

REX
Austin
3 days ago
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

Real Estate Agent Assistant

REX
Austin
3 days ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist

REX
Austin
3 days ago
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
3 days ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Liquibase Support Engineer

Datical
Austin
5 days ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Member Services Coordinator

Keller Williams Realty International
Austin
6 days ago
+16
Own the day-to-day client service operations for membership divisions, including processing payments, resending receipts, hosting webinars, tracking and emailing sales leads, creating reports, managing training calendars and sending onboarding information. Provide customer service to requests received via all mediums (email phone, social media and chat). Track and record all activity in CRM and internal tools. Maintain member databases. Conduct regular feedback meetings with members to solicit feedback and provide solutions to add more value to the members. Generate reports displaying accurate data and numbers to guide membership strategy. Partner with the membership divisions to stay educated on membership values in order to provide highest level of service to clients.

Customer Success Manager

Modernize
Austin
1 week ago
+43
Who we’re looking for: Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to

Client Operations Specialist

EZ Texting
Austin
1 week ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Success Coordinator

Keller Williams Realty International
Austin
2 weeks ago
+16
Assist Keller Williams associates with technology setup, fostering relationships to drive adoption of new and existing technology through ongoing support. Present online and in-person product trainings utilizing a variety of delivery methods including phone and web-based training. Provide exceptional customer service to requests received via all mediums (email, phone, social media and chat). Troubleshoot customer problems to determine user error and technical deficiencies. Report technical deficiencies to internal teams and develop pro-active trainings to prevent future user errors. Meet agent retention and technology adoption metrics.

Customer Service Coordinator

Keller Williams Realty International
Austin
2 weeks ago
+16
Serve as the first point of contact for customer inquiries received via phone and email for all KW educational departments, products, event questions and billing questions. Partner with the internal teams to ensure the most current information is being communicated to our customers when they call in. Support production manager in reconciling incoming invoices and credit card statements to ensure prices charged match prices quoted. Assist production manager in creating project schedules, providing deadlines to internal clients, ensuring deadlines are met, communicating specifications to printers and following through to verify files are correct and received, as needed. Own product inventory numbers and ensure quantities remain at established inventory levels. Act as assistant manager working the KW store at all KWRI events. Other duties as assigned, including but not limited to: shipping products, pulling ship reports, internal book orders, etc.

IT Integration Architect

UiPath
Austin
2 weeks ago
+34
Understand and analyze integration requirements across enterprise applications' landscape. Leading specific integration projects between different SaaS systems such as: Salesforce, Highspot, HubSpot ,Marketo, Confluence and Microsoft Azure, etc. Provide advice on Integrations projects across; Sales, Marketing, Product and IT divisions globally. Evaluate current or emerging process automation technologies to consider factors such as cost, portability, compatibility, or usability. Develop a deep understanding of the UiPath RPA Platform and its functionalities. Provide professional services in workflow design and issue resolution. Learn and utilize new exciting technologies and how they integrate with UiPath. Collaborate with RPA developers to select appropriate design solutions or ensure the compatibility of automation solutions.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,956
Min: $29K
Max: $60K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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