Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

23

Client Operations Specialist

EZ Texting
Austin
15 hours ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Escalation Engineer - Mac

CrowdStrike
Austin
1 day ago
+36
The ideal Escalation Engineering candidate is passionate about technology and customers.  A true problem solver, the Escalation Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security, engineering, sales, as well as customer operation teams. Candidates must have advanced technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Senior Consultant

Data Center Technician

Receptionist

Network Engineering Manager

Provisioning Engineer

Manager, IT Network Engineering

Technical Support Engineer

Director, Sandbox Research & Development

Load 5 more jobs9 jobs at CrowdStrike

Website Operations Specialist

GoDaddy
Austin
1 day ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Marketplace Support Specialist

Worksmith
Austin
1 day ago
+17
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Customer Success Engineer

SpyCloud
Austin
1 day ago
+21
SpyCloud is a pioneer in breach discovery. We strive to help businesses of all sizes mitigate data breaches by proactively alerting when employee or company assets have been compromised. We accomplish this through our early-warning breach detection service powered by a world-class team of intelligence analysts. We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and

Senior IT Systems Administrator

H-E-B
Austin
2 days ago
+19
HEB is looking for an IT Systems Administrator who will work with our Austin partners out of our brand new office on the East Side. You will be responsible for designing, developing and maintaining corporate IT for the Austin partners as well working with HQ IT in San Antonio.  We work with automation, device management, account management, virtualization, wireless systems, office networking, AV and video conferencing, facilities technology, and more.  

Client Success Manager

EZ Texting
Austin
3 days ago
+35
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Director, IT Infrastructure and Operations

Blackbaud
Austin
3 days ago
+38
Blackbaud is seeking a transformative leader to play an instrumental role in our journey to be a best-in-class organization optimized for our modern cloud solutions.  As a Director in Infrastructure Engineering & Cloud Operations, you’ll lead a team responsible for engineering innovative cloud based and physical infrastructure solutions across network, storage and compute with increasing reliability, scalability, supportability and security.  You’ll cultivate a high performing team and guide them in advancing their technical and engineering skills to meet the demands of rapidly evolving technologies.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Manager, IT Change Management

Senior Engineer, Unified Communications

IT Operations Analyst

Customer Support, Associate

Customer Success Manager, Customer Success Operations

Senior Network Engineer

Manager, Network Infrastructure

Sr. Principal Systems Engineer

Load 5 more jobs9 jobs at Blackbaud

IT Architect - Integrations Lead

UiPath
Austin
3 days ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Part-Time Customer Care Representative

Bestow
Austin
3 days ago
+21
As a Part-Time Customer Care Representative you are responsible for providing exceptional customer service while having an incredible response time to customer inquiries. You are empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Customer Care Advisor

Bestow
Austin
4 days ago
+21
As a Customer Care Advisor you are responsible for providing exceptional customer service as well as determining what we should do to improve the customer experience. You will provide helpful information, answer questions, and responding to complaints. As the the front line of support for our customers, you will go above and beyond to help ensure that customers are satisfied with products, services, and features. The successful candidate will be empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Customer Onboarding Specialist

GoDaddy
Austin
4 days ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Team Lead, Customer Success Manager

Cloudflare
Austin
5 days ago
+21
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Technical Support Engineer - Spanish Speaking

IT Technical Billing Lead

IT Operations Engineer - Linux

Load 4 more jobs8 jobs at Cloudflare

Team Manager, Customer Advocacy

Compeat
Austin
1 week ago
+18
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Technical Support Consultant

Compeat
Austin
1 week ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Executive Assistant to SVP, Global Business Operat…

UiPath
Austin
1 week ago
+34
UiPath is hiring an Executive Assistant to provide a wide array of administrative, logistical, and project-related support to the SVP - Global Business Operations. The person has the ability to take initiative, is professional, quick, creative and motivated. This is a high visibility role and will involve working cross-functionally across the company. The Executive Assistant is dedicated and has the ability to stay steps ahead of the Executive.

Product Support Specialist

Brightpearl
Austin
1 week ago
+28
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Customer Advocacy Manager

Compeat
Austin
1 week ago
+18
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The CAM is viewed as the primary account leader and single point of contact for all of Compeat's Tier 2 and 3 accounts, representing the organization to our customers, and the customers to our organization. These individuals are highly technical with operational skills, responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers. This role and requirements would be considered a mid-senior level CAM.

Marketplace Operations Specialist

Worksmith
Austin
2 weeks ago
+17
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Customer Success Consultant

Compeat
Austin
2 weeks ago
+18
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning
+20
Big Data, Marketing Tech

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