Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

20

IT Technical Billing Lead

Cloudflare
Austin
4 hours ago
+21
The IT Billing Technical Lead will manage and coordinate activities concerning Cloudflare’s self-service subscription billing platform including, but not limited to: researching functionality inquiries, managing enhancement requests, providing support for billing system releases and upgrades, and leading the triage and resolution of issues.

IT Operations Engineer - Linux

Team Lead, Customer Success Manager

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Technical Support Engineer - Spanish Speaking

Load 4 more jobs8 jobs at Cloudflare

Head of Guided Products & Services Sales and M…

GoDaddy
Austin
11 hours ago
+28
The Guided Products & Services (GPS) business is one of the key investment and growth areas at GoDaddy and includes our Professional Website Services (PWS) and GoDaddy Social (formerly known as Main Street Hub), as well as an emerging line of new services. GoDaddy customers are engaged in over 53 million entrepreneurial endeavors, and at least 40% will hire someone to build them a site. Even more will struggle without help or under-utilize the marketing tools at their disposal due to lack of time, know-how, or confidence. As the Head of GPS Sales & Marketing, you will be the audience leader for these customers who need a little more hands-on help, and responsible for growth and performance of this segment.

Software Tech Support Specialist

Vrbo
Austin
1 day ago
+28
As a Software Tech Support Specialist, you will provide world class support for professional property managers who operate their vacation rental businesses using our SaaS products and our Business Technology Partners. Our SaaS products and APIs provide our customers with the tools they need in order perform day-to-day operations, everything from accounting, to managing bookings, managing websites, housekeeping and much more. As the first line of support for our customers, our mission is to delight our clients by responding quickly and effectively to their questions and issues using all available resources to, not only fix their problems, but train them to get maximum value from our products, and by advocating for them as we continue to develop and improve our products. We are invested in their success.

Executive Assistant

Software Technical Support Manager

Service Level Coordinator

Customer Service Training Specialist

Senior Manager, Global Partner Success Operations - Technology

Manager, Partner Success Integrated Teams

Product Support Supervisor

Load 4 more jobs8 jobs at Vrbo

Manager, Education Services

Blackbaud
Austin
1 day ago
+38
The Education Services Delivery Manager will manage the personnel of a dynamic and growing team of 8+ training professionals. This position will have accountability and responsibility for the well being of a team of education instructors who are geographically located in the US and Canada. This position is also responsible for the professional development and career mentoring of the Education Services staff. Blackbaud's Educational Services staff is recognized as leaders in the industry in onsite instruction, virtual training, and e-learning. Our instructors are experts in both Blackbaud products, non-profit industry best practices and instructional approaches. Our team's first-hand knowledge of non-profit operations ensures each learning experience provides the skills our clients need to take full advantage of our technology's potential.

Customer Success Manager, Senior

IT Change Management Analyst

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT System Operations Technician

Customer Support, Associate

Customer Success Manager, Customer Success Operations

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Load 8 more jobs12 jobs at Blackbaud

Customer Support Specialist II

GoDaddy
Austin
1 day ago
+28
Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Able to work autonomously on day-to-day work and special projects or initiatives. Out of office coverage for account managers including but not limited to all inbound phone calls/emails, as well as completing or scheduling performance kits, marketing kits, or update calls. Take ownership of assigned pooled accounts and provide proactive quarterly outreach in attempts to retain and possibly upgrade customers to a higher service level. Perform other assigned tasks that will be designated to level 2 as needed and handle Level 1 work as necessary.

Senior Software Support Engineer

Datical
Austin
1 day ago
+24
As a Senior Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our two products – Liquibase Pro and Datical. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Technical Support Engineer

CrowdStrike
Austin
2 days ago
+36
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Director, Sandbox Research & Development

Escalation Engineer - Mac

Senior Consultant

Data Center Technician

Network Engineering Manager

Manager, IT Network Engineering

Load 3 more jobs7 jobs at CrowdStrike

Senior IT Analyst/Developer Lead, NetSuite

UiPath
Austin
2 days ago
+34
UiPath is currently recruiting for an Senior IT Analyst/Developer Lead, NetSuite. This position will be responsible is to plan, coordinate, and supervise all activities related to the integration of software programs and applications into organizational information systems. This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations. The Senior IT Analyst/Developer Lead, NetSuite. will also be responsible for the system integration components to ensure high levels of availability and security of the core organizational applications.

Client Operations Specialist

EZ Texting
Austin
3 days ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Customer Success Engineer

SpyCloud
Austin
4 days ago
+21
SpyCloud is a pioneer in breach discovery. We strive to help businesses of all sizes mitigate data breaches by proactively alerting when employee or company assets have been compromised. We accomplish this through our early-warning breach detection service powered by a world-class team of intelligence analysts. We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and

Client Success Manager

EZ Texting
Austin
5 days ago
+35
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Part-Time Customer Care Representative

Bestow
Austin
6 days ago
+21
As a Part-Time Customer Care Representative you are responsible for providing exceptional customer service while having an incredible response time to customer inquiries. You are empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

IT Architect - Integrations Lead

UiPath
Austin
6 days ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Customer Care Advisor

Bestow
Austin
1 week ago
+21
As a Customer Care Advisor you are responsible for providing exceptional customer service as well as determining what we should do to improve the customer experience. You will provide helpful information, answer questions, and responding to complaints. As the the front line of support for our customers, you will go above and beyond to help ensure that customers are satisfied with products, services, and features. The successful candidate will be empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Team Manager, Customer Advocacy

Compeat
Austin
1 week ago
+18
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Technical Support Consultant

Compeat
Austin
1 week ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Executive Assistant to SVP, Global Business Operat…

UiPath
Austin
1 week ago
+34
UiPath is hiring an Executive Assistant to provide a wide array of administrative, logistical, and project-related support to the SVP - Global Business Operations. The person has the ability to take initiative, is professional, quick, creative and motivated. This is a high visibility role and will involve working cross-functionally across the company. The Executive Assistant is dedicated and has the ability to stay steps ahead of the Executive.

Customer Advocacy Manager

Compeat
Austin
2 weeks ago
+18
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The CAM is viewed as the primary account leader and single point of contact for all of Compeat's Tier 2 and 3 accounts, representing the organization to our customers, and the customers to our organization. These individuals are highly technical with operational skills, responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers. This role and requirements would be considered a mid-senior level CAM.

Customer Success Consultant

Compeat
Austin
3 weeks ago
+18
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

IT Systems Analyst

UiPath
Austin
3 weeks ago
+34
UiPath is currently recruiting for an IT Analyst. This position will be responsible for all of UiPath's internal computing resources – both in terms of the current infrastructure as well as the projection and planning for future growth. This includes a collection of Windows PC’s and servers, Linux servers, some Mac’s, various public and private LAN’s and associated WIFI access points, Windows and Samba-based file servers, and anything else one would expect to find in a typical high-tech company.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning
+20
Big Data, Marketing Tech

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