Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

18

Lead Network Engineer

CrowdStrike
Austin
8 hours ago
+26
The CrowdStrike Information Technology team is looking for a Lead Network Engineer to join our team. The Network Engineer Team is a key component of the CrowdStrike IT team. Our team is critical to the smooth and effective daily operations of all CrowdStrike team members. This position will participate in a team approach to updating and growing our network through proven design, optimization, and implementation skill sets. The successful candidate will provide mentorship to junior personnel in the Network Engineering. As well as formally present solutions to the team as part of our collaboration effort.

Platform Operations Specialist

Associate Consultant

Escalation Engineer - Mac

Technical Account Manager

Senior Network Engineer

Load 2 more jobs6 jobs at CrowdStrike

Customer Service Representative

HomeAway
Austin
12 hours ago
+28
To be successful in this role, you thrive in a culture of rapid growth, frequent change, are technically inclined, and possess the ability to think creatively. You are a Professional Problem Solver by building positive rapport and communicating appropriately with different personality types. You are also a Specialized Consultant for all things HomeAway, guiding our customers around the site to help make their business and listing experience as successful as possible. You show integrity and remain calm and collected under pressure. We want team members who are not just going to get the job "done" but will go above and beyond to delight our customers. 

Senior Manager, Partner Success

Manager, North America Partner Success

Manager, Network Infrastructure

Blackbaud
Austin
4 days ago
+38
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class organization optimized for our modern cloud solutions.  As a Network Manager in IECO, you’ll lead a team of Network Engineers responsible for our public and private cloud infrastructure. You’ll focus on quality and process while advancing our automation and engineering capabilities to deliver a highly scalable, reliable, secure and performant platform that delights our customers. Also, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

IT Problem Manager, Senior

Blackbaud
Austin
4 days ago
+38
Blackbaud is seeking a Problem Manager in our Infrastructure Engineering & Cloud Operations (IECO) organization to drive problem resolution efforts through root cause analysis and problem remediation to improve the availability of critical systems. You will leverage your experience and savvy to lead out teams in driving quality by minimizing the impact of errors in infrastructure on the business, proactively prevent recurrence of incidents caused by problems and managing the lifecycle of all problems, ensuring the most critical are prioritized, improved and refined. You will lead key stakeholders in defining critical success factors, establishing comprehensive performance measures and identifying improvement objectives.  You’ll need to be innovative and adaptable and be able to lean into the details while keeping the big picture in sight.  Whatever the challenge, you’ll always be looking for ways we can do things better.

Sr. Principal Systems Engineer

Blackbaud
Austin
4 days ago
+38
Blackbaud is seeking experienced and motivated technologists possessing a unique balance of technical depth, customer focus and leadership skills.  As a Sr. Principal Systems Engineer in Infrastructure Engineering & Cloud Operations, you’ll partner with teams across our organization to craft innovative cloud based and physical infrastructure solutions with increasing reliability, scalability, supportability and security.  Together with key stakeholders, you’ll guide our infrastructure teams in accelerating the migration of our existing workloads to the public cloud while sustaining a high level of performance across our existing systems and environments.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Office Assistant

Cerity
Austin
5 days ago
+15
We are looking for a  friendly, flexible and highly responsible individual to join our team as an office assistant.   We are a start-up in Austin and this role will include lots of variety with no two days the same.   Provide day-to-day legal and executive support for Cerity leadership team. Organize and coordinate flow of information.  Sort, read and annotate incoming mail and documents as required, determines routing, signatures

Client Operations Specialist

EZ Texting
Austin
5 days ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Infrastructure Engineer

UiPath
Austin
1 week ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Website Operations Specialist

GoDaddy
Austin
1 week ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Brand Specialist

GoDaddy
Austin
1 week ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Digital Consultant, GoCentral

GoDaddy
Austin
1 week ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Customer Support Specialist

GoDaddy
Austin
1 week ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Customer Onboarding Specialist

GoDaddy
Austin
1 week ago
+28
The core of your role will be centered around phone communication with customers and external platform support teams in order to get profiles fully set up. Own the technical components of customer onboarding through data entry on social media and review platforms. Troubleshoot and solve platform-related issues for customers. Do front-end customer research to identify existing social and review sites. Fulfill customer requests quickly and effectively. Support other Operations teams as needed. Any other responsibilities as may arise in the context of a fast-moving company.

Retention Specialist

GoDaddy
Austin
1 week ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Operations Center Technician

Blackbaud
Austin
1 week ago
+38
The Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients.  Detail-oriented and disciplined, the Ops Center Tech is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment.  The ideal candidate is a great communicator and able to translate technical knowledge into actionable direction.

Senior Systems Administrator, CFS

Blackbaud
Austin
1 week ago
+38
Drive changes with our engineering, development, infrastructure, and architect teams to help build scalable, highly available and robust solutions for our clients. Monitor and troubleshoot system issues and provide timely response to technical teams. Analyze hardware and infrastructure to determine how it relates to the application performance. Setup and monitor alerts related to the infrastructure and application. Profile system usage to provide plans for expansion and growth. Complete pre-staging, onboarding, and enablement requests for new Blackbaud Hosting clients. Follow proper case management best practices and utilize the appropriate escalation workflows.

Office Coordinator/Executive Assistant

Modernize
Austin
3 weeks ago
+40
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

Customer Support, Associate

Blackbaud
Austin
3 weeks ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,095
Min: $29K
Max: $55K
Operations Associate $50,155
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,083
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+20
Big Data, Marketing Tech

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