Austin Tech Jobs and Startup Jobs

20

Office Assistant

EZ Texting
Austin
1 day ago
+35
Provide general oversight of daily operations for the Austin office. Assist clients, visitors, vendors, and job applicants. Stock and organize snack orders. Manage all incoming mail and packages, and distribute appropriately. Assist in ordering and organizing catering for meetings and events. Suggest and communicate office needs to proper channels. Assist with the planning and execution of company events. Maintain stock of the company’s employee swag. Manage special projects as needed.

eCommerce Software Support Engineer

Adobe
Austin
2 days ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

IT Support Engineer

GoDaddy
Austin
6 days ago
+28
We are looking for an experienced IT support engineer, which main responsibilities include dealing with day to day requests and incidents through our ticketing system, as well as problems and issues reported via phone, chat or in person. You will also provide support for local IT infrastructure components, including desktops, laptops, applications and on-site telephony. You will be working as part of the larger international IT team and contributing to the continuing development of the global IT infrastructure and processes.

Technical Account Manager

Adobe
Austin
6 days ago
+57
Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our top-tier customers. They produce and deliver a prescribed set of technical services specifically designed to help them maintain operational health, while adopting new solutions and functionality to maximize their investment. A person in this role must possess customer-facing and communication skills that enable you to represent Adobe best within a customer’s environment, driving discussions with multiple personas from developers and analysts to management and senior leadership — including within Adobe — regarding tasks, projects, cases, standard methodologies, and prioritization. One should also have proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in the Adobe Experience Cloud.

Sr. Manager, Customer Success, Americas

Adobe
Austin
6 days ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Customer Support Specialist I

GoDaddy
Austin
6 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Office Manager

AlertMedia
Austin
1 week ago
+29
Create a warm, welcoming atmosphere in the office while helping to keep day-to-day office operations running smoothly. Plan and execute all company events and celebrations, office-wide meetings and office relocations. Lead the all-employee communications effort on events, schedule, and reminders. Partner with receptionist on oversight and direction for food service, facilities, ordering office equipment and maintenance of clean and organized office environment. Serve as backup to the receptionist for lunch breaks and time off.

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Senior Operations Engineer

Khoros
Austin
1 week ago
+52
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

IT Systems Administrator

REX
Austin
2 weeks ago
+29
REX is rapidly growing and entering new markets and building amazing consumer solutions revolutionizing the real estate buying and selling experience. We are also building amazing digital experiences that allow buyers and sellers to purchase a home without being bothered with traditional real estate middlemen. We are looking for a Systems Administrator with knowledge and experience in Linux-based technologies and IT support. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. He or She should be a self­ starter, self­ motivator and possess ingenuity to excel at this position.

Pricing Manager

AlertMedia
Austin
2 weeks ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Real Estate Agent Assistant

REX
Austin
2 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Escrow Assistant | Tech Startup

REX
Austin
2 weeks ago
+29
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

Customer Success Specialist

REX
Austin
2 weeks ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
2 weeks ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Customer Experience Manager

ActiveProspect, Inc.
Austin
2 weeks ago
+23
ActiveProspect is seeking a Customer Experience Manager to join our small, but fast-growing company. Our Customer Experience Manager will work on the Client Success team to efficiently manage the customer life cycle of our pay-as-you-go (PAYG) segment to improve the overall user experience and make these users raving fans of all things ActiveProspect. We're a collaborative organization with an emphasis on iteration and learning. We’re looking for someone who’s excited to work with interesting technologies in a startup culture, to have an immediate impact on customer retention and product experience, and is ready to rise to the challenge of a growing organization. Sound like you? Keep reading!

Client Success Specialist

Tiger Pistol
Austin
3 weeks ago
Providing live phone, email, and chat support for clients, users, and advertisers using our technology, building sustainable relationships and trust through open and proactive communication. Responsiveness within established service levels and with a high degree of professionalism. Delivering accurate, valid and complete information on Tiger Pistol systems and Social Advertising best practice using the right methods and tools. Training platform users and end advertisers on product features and social advertising best practices via in-person, 1:1, and virtual events. Escalating issues in an appropriate manner through internal processes. Actively seeking root cause and documenting through established channels. Keeping accurate records and document client service actions and discussions. Analyzing statistics and compile accurate reports internally and with our clients.

Customer Success Manager

Modernize
Austin
3 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Director of Customer Support

Tiger Pistol
Austin
1 month ago
We are currently seeking a Director of Client Support, to lead our team into a new era of growth. As the Director, you will be responsible for setting the standards by which we communicate with and support our customers, establish and monitor metrics for success, develop a career pathing and performance management plan, and work closely with other department leaders to ensure fluid cross functional information sharing.

Customer Support Associate

SelfMade
Austin
1 month ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $40,611
Min: $29K
Max: $75K
Operations Associate $52,603
Min: $28K
Max: $78K
Office Manager $54,188
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $61,583
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,463
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $85,438
Min: $60K
Max: $130K
Operations Manager $88,625
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $133,529
Min: $85K
Max: $185K
Director of Customer Success $139,832
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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