Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

23

Head of Guided Products & Services Sales and M…

GoDaddy
Austin
11 hours ago
+28
The Guided Products & Services (GPS) business is one of the key investment and growth areas at GoDaddy and includes our Professional Website Services (PWS) and GoDaddy Social (formerly known as Main Street Hub), as well as an emerging line of new services. GoDaddy customers are engaged in over 53 million entrepreneurial endeavors, and at least 40% will hire someone to build them a site. Even more will struggle without help or under-utilize the marketing tools at their disposal due to lack of time, know-how, or confidence. As the Head of GPS Sales & Marketing, you will be the audience leader for these customers who need a little more hands-on help, and responsible for growth and performance of this segment.

Executive Director, APAC COE: Bangalore

Vista Consulting Group
Austin
11 hours ago
+32
We are searchingfor an Executive Director to be part of our APAC operations, which is designedto facilitate portfolio company connections in region, strengthen the Vistacompanies that do business in / have employees in the APAC region, supportcompany operations, Product Development and Customer Success activities in theregion, identify and develop local partnerships that will drive Vista companysuccess, and serve as an anchor point for Vista expertise within the region.

Administrative Assistant

Vista Consulting Group
Austin
11 hours ago
+32
The Administrative Assistant will be responsible for providing high-level, administrative support to several junior level professionals within the company: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Administrative Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients and works independently with minimal supervision or direction. The Administrative Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Administrative Assistant

Khoros
Austin
11 hours ago
+49
Build strong working relationships throughout the organization. Demonstrate a strong level of flexibility, adaptability and proven experience being professional and discreet with sensitive company and employee information. Manage a high volume of meetings and events including setting up meetings, managing conflicts, and communicating and resolving calendaring issues. Prepare and edit spreadsheets, communications, and presentations. Assist with meetings, including preparing agenda, setting up teleconferencing equipment, distributing materials prior to meetings, and ordering food. Arrange and coordinate employee events. Answer the executive's phone and assist with messages and follow ups. Manage travel arrangements, prepare itineraries, and ensure executive is apprised of all travel changes during trip. Assisting with personal errands (e.g. getting lunch or assisting with personal appointments).

Customer Support Specialist II

GoDaddy
Austin
1 day ago
+28
Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Able to work autonomously on day-to-day work and special projects or initiatives. Out of office coverage for account managers including but not limited to all inbound phone calls/emails, as well as completing or scheduling performance kits, marketing kits, or update calls. Take ownership of assigned pooled accounts and provide proactive quarterly outreach in attempts to retain and possibly upgrade customers to a higher service level. Perform other assigned tasks that will be designated to level 2 as needed and handle Level 1 work as necessary.

Client Operations Specialist

EZ Texting
Austin
3 days ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Desktop Support Specialist

TrendKite
Austin
4 days ago
+20
Provide high level of customer service. Provide phone and deskside support to end users across the globe. Utilize the ticket tracking system to categorize, prioritize and escalate issues as necessary. Take ownership of issue\request through resolution or escalation. Assist in the installation, conversion, upgrade, and development of implementation plans that ensure minimal impact on end users. Analyze hardware and software problems, perform troubleshooting per approved procedures, identify alternative solutions and take appropriate corrective action. Perform hardware and software setup, configuration, and testing per current standards and approved procedures. Identify opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Help create and maintain system support documentation.

Customer Support Representative

TrendKite
Austin
4 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Managed Services Consultant

TrendKite
Austin
4 days ago
+20
Own a set schedule of client deliverables across a range of TrendKite service offerings including reporting and newsletter oversight. Manage each project with clear deliverable dates and development timelines. Build reports and other deliverables that require strong analytic, insight and visual presentation skills. Coordinate internally and with clients on projects and ensure both quality and timeline expectations are met. Work with broader team to build case studies and best practices that help new clients learn and adapt their own go-to-market practices. Assist client and sales teams in scoping new service projects and explaining our current offerings based on presented needs.

Strategic Services Account Executive

Khoros
Austin
4 days ago
+49
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.

Client Success Specialist

Tiger Pistol
Austin
5 days ago
Tiger Pistol is an innovative social advertising technology company experiencing explosive global growth. Our technology is built to automate the setup, publication and optimization of Facebook and Instagram ads at scale. In support of our growth, we are looking to hire a Client Success Specialists (CSS) for our Austin, TX office. This role will provide support and training to platform users as well as end advertisers. RESPONSIBILITIES Providi

Client Success Manager

EZ Texting
Austin
5 days ago
+35
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Customer Support

Eden
Austin
6 days ago
+18
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Account Manager

Eden
Austin
5 days ago
+18
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Onboarding Consultant

TrendKite
Austin
1 week ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Customer Success Representative

OutboundEngine
Austin
1 week ago
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!

Systems Architect

Vista Consulting Group
Austin
2 weeks ago
+32
 As part of the IT Infrastructure Team, this role is responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines infrastructure software and hardware solutions to achieve Vista's objectives.

Director, IT Business Systems

Vista Consulting Group
Austin
2 weeks ago
+32
This individual will have a diversified background of IT & functional experience, demonstrated project management acumen and excellent vendor management skills, be a strong people leader, in addition to a holistic, service-oriented approach to business relationship management. As a member of the IT Leadership Team, the role contributes to the development and execution of the overall IT strategy and ensures its alignment with Vista Equity Partner's business strategy.

Associate Director, Value Creation

Vista Consulting Group
Austin
2 weeks ago
+32
We are looking for an Associate Director, Value Creation to join Vista Consulting Group (VCG), the operating and consulting arm of Vista Equity Partners (VEP), the leading private equity firm focused on investing in software, data, and technology-enabled businesses. The Associate Director, Value Creation will be a strategic partner that will work hand in hand with the CEOs and their leadership teams of our portfolio companies. The Associate Director, Value Creation will work closely with senior executive teams at our portfolio companies to identify value creation opportunities, shape and align on implementation, and support their execution and long-term success. We value the differentiated skillset and experience that top-tier consultants bring to our organization. This represents a unique opportunity for the right candidate to leverage his/her generalist / all-around athlete / utility player toolkit to create impact in the near term with the possibility to eventually transition to operating executive roles in our portfolio. The ideal candidate will have three to four years of post-undergrad or two to three years of post-MBA strategy consulting experience at a top-tier firm. Some casework or exposure to the technology space is preferred but not required.

Director, Technology Consulting

Vista Consulting Group
Austin
2 weeks ago
+32
Understanding product and technology maturity and their ability to support the investment thesis is critical to success and long-term value creation. The Director of Technology Consulting will partner with other team members to advise portfolio companies to achieve transformational success, by improving or changing their technology organization, stack and processes aligned with the value creation plan. In addition, this individual will partner with other members of the Product and Technology practice to provide acquisition guidance, market and technical due diligence, technology roadmap assessments and technology and organizational integration planning.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning
+20
Big Data, Marketing Tech

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