Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

22

Application Support Analyst

Amherst
Austin
16 hours ago
+15
Provide end user support for our property management software. Manage the support queue in JIRA, our ticketing software which includes routing tickets to the correct departments and ensuring SLA’s are met. Troubleshoot with users over the phone, through JIRA and email to solve issues with the software. Coordinate with software vendor on submission along with resolution of bugs and enhancement requests. Handle administration of the property management software including user security and system customization. Assist with special projects as assigned by your manager which normally include management reporting and process improvement. 

Consumer Success Supervisor

Opcity Inc
Austin
1 day ago
+14
The Consumer Success Supervisor (CSS) role presents the ideal opportunity to develop, lead, counsel, and motivate Consumer Sales Representatives (CSRs) to achieve goals and quotas by delivering superior service and resolution to Opcity's clients. This role will allow you to work side by side with our Consumer Success Managers. The Supervisor role supports CSMs by helping with their day to day responsibilities. They will assist CSMs with coaching and development of CSRs, including but not limited to- call breakdown and side by side coaching. The supervisor role is a flex schedule- working some weekends will be required.

Client Success Representative

Call Center Representative

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Senior Manager of Client Success

Load 3 more jobs7 jobs at Opcity Inc

Customer Engagement Specialist

RigUp
Austin
4 days ago
+24
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Mailroom Clerk

Amherst
Austin
5 days ago
+15
The Mailroom Clerk is responsible for timely distribution of all incoming and outgoing mailings and parcels; including, opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

KWRI College Associate

Keller Williams Realty International
Austin
5 days ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

Customer Support Manager

RigUp
Austin
6 days ago
+24
Our Customer Support team is the heart and soul of our business. As the Customer Support Manager, you will be guiding the success of RigUp’s Customer Support Team. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for setting clear expectations for your team and deploying strategies and

Administrative Assistant

Amherst
Austin
1 week ago
+15
Amherst is hiring for an Administrative Assistant to provide administrative and operational support to the Senior Executive Assistant to the CEO and President. This role will report to the Senior Executive Assistant and be responsible for the administrative and operation support to the CEO of Amherst and President of Amherst Residential. The Administrative Assistant will be tasked with supporting a demanding calendar, travel management, scheduling meetings, expense reports and other duties assigned by the Senior Executive Assistant.

Technology Support Representative

Keller Williams Realty International
Austin
1 week ago
+16
Provide excellent customer service and technology support by chat, email and phone. Take a minimum of 40 tickets per day and maintain a one business day response time to all requests. Exhibit a high level of professionalism and empathy when interacting with customers and fellow team members. Own the client relationship by escalating issues when required and then maintaining ownership of the ticket until resolution. Alert management to increased call volume or repeat problems, when needed. Strive toward first contact resolution while proactively decreasing support volume by providing client with support resources and best practices. Appropriately categorize all interactions for reporting and analysis. Utilize training videos, support articles and fellow team members to stay up to date on product advancements and strive to acquire and maintain additional technical knowledge to better serve users in a changing technical environment.

Customer Support Specialist

Eden
Austin
1 week ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Customer Support Representative (Part-time)

RigUp
Austin
1 week ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Support Representative (Evenings)

RigUp
Austin
1 week ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Service Account Representative

Keller Williams Realty International
Austin
1 week ago
+16
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

Director, Merchant Strategy & Partnerships

DoorDash
Austin
1 week ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Account Manager

Gembah
Austin
1 week ago
About Gembah Gembah’s mission is to empower businesses to make any product, anywhere in the world with confidence. We are building a cloud-based platform and global network of experts to help manage our customer needs. We routinely help our customers from design to delivery. With a combined 30 years of manufacturing and supply chain expertise, we have delivered on our objectives with the world's leading Product Suppliers and Fulfillment by

Executive Assistant (C-Suite)

Amherst
Austin
1 week ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

Director of Franchise Relations

Keller Williams Realty International
Austin
1 week ago
+16
Carry day to day responsibility for the growth and operations of the Keller Williams Worldwide division. Partner with worldwide regional leadership from regional launch to achievement, including managing the operations, finances, communications and engagement of the worldwide regions

Agent Success Coordinator

Keller Williams Realty International
Austin
1 week ago
+16
Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

VP of Customer Success

Juniper Square
Austin
1 week ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

Events Coordinator, Amherst

Amherst
Austin
1 week ago
+15
Amherst is growing its Events group and seeking a dedicated, passionate Coordinator to execute Events internally and externally while representing the Amherst brand. This role requires a proactive, can-do attitude and an extremely high level of attention to detail and organization. It mandates the ability to maintain a high degree of detail across multiple ongoing projects and a flexible work schedule to accommodate the timing and execution of all internal and external events. The Events Coordinator’s primary function is to coordinate critical event logistics across internal and external events on behalf of Amherst by managing invites and guest lists, vendors, contract negotiations and invoicing, catering selection, branding, etc.

Customer Service Support Representative

Keller Williams Realty International
Austin
2 weeks ago
+16
Build relationships by proactively calling coaches and clients monthly to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Coordinate communication, including newsletters, emails and social media. Serve as the first point of contact for all inquiries and questions received via phone and email. Process, track and resolve all requests in database. Other duties as assigned.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $96,694
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+28
eCommerce, Travel

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