Austin Tech Jobs and Startup Jobs

25

IT Support Specialist II

Khoros
Austin
25 minutes ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Customer Support Specialist

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Customer Support Specialist I

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Create your own job title

QuestionPro
Austin
4 days ago
+13
We are always seeking high-achievers who want to make an impact. If you want to work at QuestionPro and don’t see a job description that fits, apply anyways by answering these questions! Answer all the questions below and we guarantee it will be put in front of our management team. Answer all the questions in 2 more pages, you are guaranteed coffee with QuestionPro founder, Vivek Bhaskaran. What aren’t we doing that you can do for us? Why do

Customer Service Representative

GoDaddy
Austin
5 days ago
+28
The customer support agent’s primary responsibility is to assist (mt) Media Temple customers with support and billing issues related to their hosting products. As a Customer Service agent, you will work on a team dedicated to providing solutions using our internal and external knowledge base systems, as well as traditional internet research. Using a consultative approach, you will make product and service recommendations to best fit the needs of the customer’s business and provide a quality experience while doing so!

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Director of Sample Operations

QuestionPro
Austin
1 week ago
+13
Job Description QuestionPro, a research and data collection firm, is looking for an experienced Director of Operations to oversee the daily operations of its sampling and data collection division. The ideal candidate will ensure that our business is well-coordinated and productive by managing its procedures and supervising key operational personnel. The area of responsibility for this role is very wide and thus requires thorough knowledge of

Customer Success Specialist

Planoly
Austin
1 week ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Customer Experience Traffic Manager

Khoros
Austin
1 week ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

Research Manager

QuestionPro
Austin
1 week ago
+13
As a Research Manager at QuestionPro, you're a detail-oriented go-getter who can design, coordinate and execute a variety of qualitative and quantitative research studies, often across multiple clients and projects simultaneously. You also have high level consulting and project management skills. In this role, you will be part of a dynamic and highly capable Research and Insights team at QuestionPro. You will work closely with all members of the

Customer Sucess Manager

QuestionPro
Austin
1 week ago
+13
Are you passionate about helping customers? Do you like working with companies to address their need? If so, the Customer Success Manager (CSM) role is for you. The CSM role is part of QuestionPro’s Customer Experience organization and reports to the Vice President of Customer Success. The goal of the team is to grow the business by providing customers with an exceptional experience. The role has four primary responsibilities: Account

Sr. Customer Success Manager - Team Lead

Miro
Austin
1 week ago
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Information Security Enablement Engineer

Miro
Austin
1 week ago
As an Information Security Enablement Engineer at Miro, you will be part of the company’s Operations function and will play a huge role in partnering with our Sales team to win and close major deals that will have a large impact in Miro’s overall success.

Video Stream Technician

FloSports
Austin
1 week ago
+35
FloSports is looking for an Video Stream Technician to join our Live Production team in Austin, Texas. The ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage across 20+ different sports. This role must maintain a standard to be the best in the industry while overcoming tough challenges that you will be faced with- long hours, challenging weather conditions and mission-critical technical issues. The work is hard but the reward can be extremely high.

Customer Success Manager

Modernize
Austin
1 week ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Director, Customer Care

FloSports
Austin
1 week ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Inventory Assistant (Part-Time)

FloSports
Austin
2 weeks ago
+35
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Office Manager

RunTitle
Austin
2 weeks ago
+20
As the Office Manager, you will be the glue that holds our growing startup company together. You’ll get to interact with every department and employee on a daily basis to ensure we are set up for success. We’re looking for someone who takes pride in both the big and smallest of details to create a fun, inviting, and well-run office. We are depending on our Office Manager to make RunTitle one of the best places in Austin to work! RunTitle is an

Customer Service Representative (Part-Time Role)

FloSports
Austin
2 weeks ago
+35
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Customer Service Representative (Full-Time)

FloSports
Austin
2 weeks ago
+35
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,843
Min: $28K
Max: $78K
Office Manager $53,567
Min: $36K
Max: $72K
Sales Operations Analyst $59,329
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,578
Min: $25K
Max: $134K
Client Success Manager $73,653
Min: $35K
Max: $125K
Business Analyst $73,873
Min: $48K
Max: $115K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $87,867
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $130,152
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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