Austin Tech Jobs and Startup Jobs

14

IT Support Engineer

GoDaddy
Austin
1 day ago
+28
We are looking for an experienced IT support engineer, which main responsibilities include dealing with day to day requests and incidents through our ticketing system, as well as problems and issues reported via phone, chat or in person. You will also provide support for local IT infrastructure components, including desktops, laptops, applications and on-site telephony. You will be working as part of the larger international IT team and contributing to the continuing development of the global IT infrastructure and processes.

Operations Manager

Arrive Logistics
Austin
1 day ago
+22
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Customer Support Specialist I

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Senior Operations Engineer

Khoros
Austin
6 days ago
+52
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

Customer Success Consultant

Compeat
Austin
1 week ago
+25
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Produce Claims Specialist

Arrive Logistics
Austin
1 week ago
+11
Arrive's claims and credit department is growing and we are looking for the right candidate to support the claims function for our Produce department! The Produce Claims Analyst will work closely with the Director of Claims, serving as the point person for managing and reviewing incoming Produce claims. The majority of this role will process and investigate all incoming claims being submitted and determine the carrier’s maximum liability, and/or information that is required prior to a claim being submitted to the Carrier. The Produce Claims Analyst will work closely with customer and carrier reps and with the Accounting team; as well as communicate with carriers, insurance companies and customers.

Technical Account Manager

CrowdStrike
Austin
1 week ago
+36
Serve as primary technical contact and augment our customer support teams. Onboard new customers to the CrowdStrike platforms. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices. Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite. Research customers’ technical issues in a timely manner and follow up with recommendations and action plans. Escalate customer issues to management when appropriate. Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed. Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues. Create knowledge base content to capture new learning for reuse throughout the company and user base. Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Support the sales teams in identifying account expansion opportunities.

Threat Response Analyst

NetSuite Administrator

Desktop Support Technician

Sr. Manager, Competitive Intelligence

Manager, IT Network Engineering

Consultant – Strategic Advisory Services

Systems Engineer (VDI)

Senior Network Engineer

Load 5 more jobs9 jobs at CrowdStrike

Customer Success Manager

Modernize
Austin
2 weeks ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
3 weeks ago
+11
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
3 weeks ago
+11
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
3 weeks ago
+11
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Executive Assistant

Arrive Logistics
Austin
3 weeks ago
+11
Arrive Logistics is looking for an experienced Executive Assistant to support our C-suite executives. The right candidate for this position has a proven track record of successfully working with a team of executives & owning a variety of responsibilities. The Executive Assistant should be a scheduling guru, a proactive problem-solver, and above all else, a true ambassador of the Arrive Logistics brand.

Customer Support Associate

SelfMade
Austin
1 month ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

Systems Analyst

Texas Education Agency
Austin
2 months ago
The Systems Analyst is responsible for developing, designing, implementing, and maintaining  SAS code and applications that effectively support compliance and reporting projects assigned to the Federal Fiscal Compliance and Reporting Division. This position plays a critical role in ensuring accurate reporting to, and on behalf of, local educational agencies (LEAs) in their support of 5.4 million Texas students. This role performs advanced (senior-level) computer systems analysis work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $40,611
Min: $29K
Max: $75K
Operations Associate $52,603
Min: $28K
Max: $78K
Office Manager $54,188
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $61,583
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $73,463
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $85,438
Min: $60K
Max: $130K
Operations Manager $88,625
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $133,529
Min: $85K
Max: $185K
Director of Customer Success $139,832
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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