Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs


Associate Technical Support Engineer

35 minutes ago
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Success Manager

3 hours ago
Customer Success Managers take ownership of AlertMedia’s customer relationships which we value above all else. The right candidate will be determined to achieve effective training and on-boarding as well as the highest possible satisfaction rates across the accounts they manage. They will approach each relationship with a “partnership” mentality, and make sure customer needs are always met and problems are always solved quickly.

Professional Services Consultant

4 hours ago
About ThousandEyes

Systems Architect

Vista Consulting Group
5 hours ago
 As part of the IT Infrastructure Team, this role is responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines infrastructure software and hardware solutions to achieve Vista's objectives.

Systems Administrator

Social Solutions
5 hours ago
Manages the day-to-day operations of the SSG host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

Customer Support Specialist (2nd Shift)

Tier 1 Customer Support Specialist

Tier 1 Customer Support Specialist

Vice President Client Success

Load 1 more jobs5 jobs at Social Solutions

Director, IT Business Systems

Vista Consulting Group
5 hours ago
This individual will have a diversified background of IT & functional experience, demonstrated project management acumen and excellent vendor management skills, be a strong people leader, in addition to a holistic, service-oriented approach to business relationship management. As a member of the IT Leadership Team, the role contributes to the development and execution of the overall IT strategy and ensures its alignment with Vista Equity Partner's business strategy.

Onboarding Consultant

5 hours ago
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Customer Success Manager, Customer Success Operati…

20 hours ago
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle.

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Manager, Education Services

Customer Success Manager, Senior

IT Change Management Analyst

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT System Operations Technician

Customer Support, Associate

Load 8 more jobs12 jobs at Blackbaud

Senior Customer Success Manager

23 hours ago
Be the ROI-focused trusted advisor for a portfolio of mid-market customers to help them build successful experimentation programs. Tackle customer challenges with curiosity, empathy, and strong problem solving skills. Strategize to secure executive visibility of Optimizely business results leading to increased renewal rates. Lead customer meetings including business reviews and program maturity assessments. Work cross-functionally with Sales, Professional Services, Technical Support, and Product to accomplish customer goals. Use data to spot patterns preemptively to improve the organizational usage and adoption of the Optimizely platform. Engage with Optimizely’s product team to translate customer feedback into product requirements. Earn the trust of your customers which helps generate customer references and referrals. Ruthlessly prioritize a portfolio of 50-80 customers to maximize the effectiveness of your time.

IT Support Specialist

23 hours ago
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX. Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart

Customer Support Representative (Part-time)

1 day ago
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Support Representative (Evenings)

Sourcer - Oil and Gas

Contractor Onboarding Specialist

Director Enablement & Training

Customer Support Manager

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Executive Assistant

Vista Consulting Group
1 day ago
The Executive Assistant will be responsible for providing high-level, administrative support to several busy senior level executives within the company: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Executive Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients, and works independently with minimal supervision or direction. The Executive Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Director, Go-To-Market

Vista Consulting Group
1 day ago
We are searching for a Director of Go-To-Market, who will operate as the "go-to-market captain" for a group of Vista portfolio companies. As a captain, this individual works side by side with c-suite executives within the portfolio, focusing on heads of sales/marketing, to identify which strategies and Vista Best Practices can be leveraged and to drive business results. Working closely with the Value Creation Director, the captain serves as the subject matter expert and driver for GTM strategy within their companies, acting as the lead on efforts to improve sales productivity, process and tools, and bringing in VCG experts on Marketing, Sales Enablement, Strategy & Customer Success to create processes that enable the full GTM ecosystem. With the expertise this individual brings to the role, they will also help to create and shape Best Practices, develop and grow executive talent within Vista family companies, and strengthen connections between businesses in the Vista ecosystem. Given its scope and reach, this role offers unlimited potential to leverage expertise and have lasting impact within organizations.

Director, Technology Consulting

Vista Consulting Group
1 day ago
Understanding product and technology maturity and their ability to support the investment thesis is critical to success and long-term value creation. The Director of Technology Consulting will partner with other team members to advise portfolio companies to achieve transformational success, by improving or changing their technology organization, stack and processes aligned with the value creation plan. In addition, this individual will partner with other members of the Product and Technology practice to provide acquisition guidance, market and technical due diligence, technology roadmap assessments and technology and organizational integration planning.

Associate Director, Value Creation

Vista Consulting Group
1 day ago
We are looking for an Associate Director, Value Creation to join Vista Consulting Group (VCG), the operating and consulting arm of Vista Equity Partners (VEP), the leading private equity firm focused on investing in software, data, and technology-enabled businesses. The Associate Director, Value Creation will be a strategic partner that will work hand in hand with the CEOs and their leadership teams of our portfolio companies. The Associate Director, Value Creation will work closely with senior executive teams at our portfolio companies to identify value creation opportunities, shape and align on implementation, and support their execution and long-term success. We value the differentiated skillset and experience that top-tier consultants bring to our organization. This represents a unique opportunity for the right candidate to leverage his/her generalist / all-around athlete / utility player toolkit to create impact in the near term with the possibility to eventually transition to operating executive roles in our portfolio. The ideal candidate will have three to four years of post-undergrad or two to three years of post-MBA strategy consulting experience at a top-tier firm. Some casework or exposure to the technology space is preferred but not required.

Executive Assistant

Lightspeed Systems, Inc.
2 days ago
Lightspeed Systems is looking for an Executive Administrative Assistant to provide high-level, administrative support its senior level Executives, including the CEO. Working from our headquarters office (located near Bee Caves/Mopac in Austin, TX), you will be an instrumental and valued extension of the efforts of these organizational leaders. This role requires expert level in professionalism. Your expertise, unparalleled discretion,

Marketplace Operations Specialist

2 days ago
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Customer Success Consultant

2 days ago
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

VP of Customer Success

Juniper Square
2 days ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

Information Systems Engineer II

Procore Technologies
3 days ago
We’re looking for an Information Systems Engineer to join our growing team in Austin, TX. As a part of the Procore Command Center (PCC), you’ll work in a production environment to support application/network monitoring and infrastructure event management. The PCC operates 24/7 and focuses on incident triage, response, troubleshooting, resolution, and root cause analysis for infrastructure events. During these impacting events, we provide accurate and timely communication to clients. Our team is also responsible for operational performance dashboards including best in class monitoring for both corporate and client-facing end points (e.g. network, server, database, 3rd party vendor services, etc.).

Customer Success Manager,

IT Security Analyst

Bilingual Customer Support Representative (Spanish)

Customer Success Enablement, E-learning Specialist

Customer Support Representative

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Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,450
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

Cloud, Healthtech
Information Technology, Machine Learning
Big Data, Marketing Tech

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