Austin Tech Jobs and Startup Jobs

24

IT Support Specialist II

Khoros
Austin
15 hours ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Office & Engagement Manager

Arrive Logistics
Austin
1 day ago
+49
We are searching for an energetic, motivated, and dynamic addition to our People Operations team to join our headquarters in Austin, TX! In this highly visible People Engagement role, you will shine as Arrive’s first impression front lines. In addition to managing front desk responsibilities, you will own various administrative functions that span the entire office! Assisting in managing external vendors to planning company-wide events, you’ll wear a lot of hats. The right candidate will take pride in our office culture and stay on top of the crucial details that make Arrive an employer of choice. If you are a team player who also knows how to get down to business, we want you to represent Arrive in this position!

Customer Support Specialist

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Customer Support Specialist I

GoDaddy
Austin
1 day ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Third Shift Tracking Specialist

Arrive Logistics
Austin
2 days ago
+49
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Operations Manager

Arrive Logistics
Austin
5 days ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Sr. Network Engineer

CrowdStrike
Austin
5 days ago
+44
Plan data center builds for agile use and deployment. Product periodic status reports on data center progress and performance and costs. Work with capacity planning and sales to ensure needed growth. Gather historical trends to use for forecasting growth.

Network Engineer

Director Technology Support Services

Technical Support Engineer

Director of National Alliances- North America

Threat Hunter

DataCenter Manager, TechOps

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Datacenter Logistics Coordinator

Enterprise Solutions Architect

Load 9 more jobs13 jobs at CrowdStrike

Customer Service Representative

GoDaddy
Austin
5 days ago
+28
The customer support agent’s primary responsibility is to assist (mt) Media Temple customers with support and billing issues related to their hosting products. As a Customer Service agent, you will work on a team dedicated to providing solutions using our internal and external knowledge base systems, as well as traditional internet research. Using a consultative approach, you will make product and service recommendations to best fit the needs of the customer’s business and provide a quality experience while doing so!

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Success Specialist

Planoly
Austin
1 week ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Customer Experience Traffic Manager

Khoros
Austin
1 week ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

Customer Operations, Enablement Manager

EZ Texting
Austin
1 week ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Video Stream Technician

FloSports
Austin
1 week ago
+35
FloSports is looking for an Video Stream Technician to join our Live Production team in Austin, Texas. The ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage across 20+ different sports. This role must maintain a standard to be the best in the industry while overcoming tough challenges that you will be faced with- long hours, challenging weather conditions and mission-critical technical issues. The work is hard but the reward can be extremely high.

Customer Success Manager

Modernize
Austin
1 week ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Director, Customer Care

FloSports
Austin
2 weeks ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Inventory Assistant (Part-Time)

FloSports
Austin
2 weeks ago
+35
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,843
Min: $28K
Max: $78K
Office Manager $53,567
Min: $36K
Max: $72K
Sales Operations Analyst $59,329
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,578
Min: $25K
Max: $134K
Client Success Manager $73,653
Min: $35K
Max: $125K
Business Analyst $73,873
Min: $48K
Max: $115K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Operations Manager $87,867
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Business Intelligence Analyst $96,333
Min: $80K
Max: $120K
Director of Operations $130,152
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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