Austin Tech Jobs & Startup Jobs | Built In Austin

Austin Tech Jobs and Startup Jobs

76

Technical Support Manager (2nd Shift)

WP Engine
Austin
9 hours ago
+15
In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our business.

Marketplace Operations Specialist

Worksmith
Austin
9 hours ago
+20
As a Marketplace Operations Specialist, you’ll play a critical role on the Worksmith platform by helping clients and vendors get jobs completed well and on-time. By providing top-notch customer service and logistical support, you’ll solve client problems and help vendors grow their businesses.

GIS Administrator

Drillinginfo
Austin
9 hours ago
We are currently seeking a highly driven GIS Administrator to join our Data Engineering team in Austin, TX or Denver, CO. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest growing sector. Drillinginfo is the right company at the right time.

Systems Administrator - Mail Specialist

GIS Technician

Technical Support Representative

BigCommerce
Austin
14 hours ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Director, Strategic Business Development (eCommerce)

Associate Customer Success Manager

Security Governance Risk & Compliance Analyst

Product Support Engineer

Load 1 more jobs5 jobs at BigCommerce

Director, Technical Customer Success (Director, Te…

Rapid7
Austin
15 hours ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Network Reliability Engineer

ThousandEyes
Austin
16 hours ago
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Professional Services Consultant

ThousandEyes
Austin
16 hours ago
You'll need to be a ThousandEyes product expert, with cross-platform integration experience, monitoring system expertise, and a strong foundation in Linux and core network architecture. You'll plan for and deliver on a wide range of engagement types, including implementation, configuration and documentation of monitoring services, end-user training, optimization, and third party systems integration. You'll need to be a jack of all trades who's polished and easy to put in front of a wide variety of customer roles - and need to love working for a growth stage company in the Digital Experience Monitoring space. You are an enthusiastic self-starter, intellectually curious and a fast learner, and a stickler for details, since you'll be working with some of the smartest operational people here that you ever have. You can think on your feet, create simple from complex, and produce credible documentation, and read patterns from data to infer conclusions. You’re both a good juggler - able to keep many projects moving forward without dropping them, and a good communicator.

Administrative Assistant (Front Desk)

Social Solutions
Austin
1 day ago
+26
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable. Monitors visitor access and issues badges when required. Greets and directs visitors to the company. Takes and retrieves messages for various personnel. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.  Receives sorts and forwards incoming mail. Maintains and routes publications. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). Assists in the ordering, receiving, stocking and distribution of office supplies.

Tier 1 Customer Support Specialist

Client Success Manager

IT Project Manager

SailPoint
Austin
1 day ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Associate Technical Support Engineer (9AM - 6PM)

Khoros
Austin
1 day ago
+52
The Associate Technical Support Engineer role is entry level technically and is responsible for ensuring that our customers are communicated with, our internal staff members are followed up on, and dealing with the bulk of our straightforward technical questions. This team takes on learning the system and technologies, but we have the luxury of training you in the details. 

Desktop Support Specialist

AlertMedia
Austin
1 day ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

IT Services Manager

Vista Consulting Group
Austin
1 day ago
+32
 Vista Equity Partners is seeking a talented IT Services Manager to provide operation and strategic oversight of the IT organization's procurement, supplier and asset management activities as well as Operations and Financial Analysis functions. This is an exciting role for a leader who is passionate about building a strong foundation of operational excellence in these key functions within our IT organization.  The successful candidate will have a strong background in IT procurement, supplier management as well as finance and operations.  In addition, they will have a holistic, service-oriented approach to business relationship management as this role provides foundational services across the enterprise. A strong affinity to leveraging data to inform decisions is desired.

Incident Response Analyst

CLEAR
Austin
1 day ago
+14
We are looking for an Incident Response Analyst to join our Advanced Cyber Capabilities team. Analysts must be agile, willing to learn, and able to think outside of the box in order to operate effectively in an ever changing threat landscape. The ideal candidate has a strong drive to solve security challenges and the desire to implement best-in-class security measures using cutting edge technology. 

Customer Success Analyst

Juniper Square
Austin
1 day ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Administrative Assistant

HotSchedules
Austin
2 days ago
+40
The Administrative Assistant is a dual role supporting the needs of the Austin office from 9am to 2pm daily, plus functional administrative and operational support to a variety of the company’s senior leaders.  Our Admin Assistant will partner with Human Resources to plan meaningful activities like volunteering, holiday events, or other special events that embody the company values and help keep team members motivated and engaged.  

Customer Advisor

Rapid7
Austin
2 days ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Associate Customer Advisor

Rapid7
Austin
2 days ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

IT Systems Administrator

REX
Austin
3 days ago
+34
Work closely with other REX engineers to gather requirements, research, evaluate, design, plan, deploy, and support Linux-­based / open source software platforms and related fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build highly­ resilient, high ­performance, scalable, and flexible IT infrastructure to support our company's accelerating growth.

Business Systems Analyst

LogicMonitor
Austin
3 days ago
+63
As a member of the Business Systems team you will be responsible for the design, implementation, and ongoing optimization of critical systems supporting the Company's revenue processes (customer lifecycle and quote-to-cash). You will analyze existing systems, identify improvement opportunities, and project manage feature enhancements to completion. This position is highly collaborative and will work across departments including Finance, Sales, and Customer Experience to ensure the scalability of our business systems and processes.

Executive Assistant

Internal Systems Engineer

Salesforce Specialist

Technical Support Engineer

Load 1 more jobs5 jobs at LogicMonitor

Client Success Manager, Financial Services

ActiveProspect, Inc.
Austin
3 days ago
+23
ActiveProspect is seeking a Client Success Manager for our Financial Services vertical to be directly responsible for managing a portfolio of enterprise customers, including on-boarding, technical trouble-shooting, upselling, relationship-building and retention. Successful candidates will be able to manage relationships end-to-end including value-proposition selling, on-boarding, and upselling. At ActiveProspect, we take a vertical based approach to obtaining and retaining customers. This approach includes a collaborative team-based structure wherein each vertical is comprised of a Sales Director, Client Success Manager, and technical support who are all jointly responsible for achieving the overall company objectives of that vertical. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $72,123
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+21
Information Technology, Security
+31
Legal Tech
+24
eCommerce, Software

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