Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

104

Director of Relationship Management

A Cloud Guru
Austin
5 hours ago
+16
The Director of Relationship Management will lead a team of frontline Managers and individual Relationship Managers across their client portfolios to ensure all A Cloud Guru customers achieve success in their partnership with ACG, while having a best-in-class experience. The Relationship Management team functions as main points of contact for all A Cloud Guru customers to lead them through their full customer lifecycle, including the product delivery, on-boarding, support, and growth phases of their time with A Cloud Guru. The ultimate goal is to ensure a world class client experience, leading to increased retention and growth from all clients. The Relationship Management team also functions as internal advocates for our clients, providing ongoing feedback to ACG internal teams, helping to drive iterative learnings and improvements across the company.

Customer Success Manager

AlertMedia
Austin
5 hours ago
+16
Customer Success Managers take ownership of AlertMedia’s customer relationships which we value above all else. The right candidate will be determined to achieve effective training and on-boarding as well as the highest possible satisfaction rates across the accounts they manage. They will approach each relationship with a “partnership” mentality, and make sure customer needs are always met and problems are always solved quickly.

Customer Success Manager

Shogun Enterprises Inc.
Austin
9 hours ago
About the Role: Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth! About Us: We are an exciting and rapidly growing fintech company specializing in the home improvement loan sector, supported by 8VC, Founders Fund, and other prominent leaders in Silicon Valley. Our SaaS

Manager of Customer Success

A Cloud Guru
Austin
9 hours ago
+16
As a Senior Customer Success Manager you'll build the Customer Success team and that own the post-sale customer relationship for our B2B business. You'll be responsible for engaging with key stakeholders post-sales, to drive customer on-boarding, adoption, satisfaction and to ensure retention. Your team will be the voice of the customer and advocate internally to improve every aspect of the B2B customer experience. You'll work closely with our Customer Support, Engineering and Product team to maintain a deep understanding of product offerings.

Senior Customer Success Manager

A Cloud Guru
Austin
9 hours ago
+16
A Cloud Guru is a world leading provider of online education. We focus on providing high-quality, affordable and engaging on-demand video courses to hundreds of thousands of technology professionals. We help our students learn new skills, gain valuable industry certifications, and excel in their careers It’s an exciting time at A Cloud Guru - we’ve taught over 700,000 students since our inception 3 years ago; received US venture capital funding

Product Support Engineer

Procore Technologies
Austin
10 hours ago
+20
As a Product Support Engineer, you'll lead Support Representatives towards technical excellence by providing Procore product updates and training. Additionally, you’ll work with Procore’s Support and R&D teams to assure the customer's voice is always heard by identifying product trends and surfacing bug tickets. Other key elements include: troubleshooting difficult support cases, identifying support development areas, understanding R&D structure and process, and being a positive influence on the floor.

Facilities Manager

Tecovas
Austin
10 hours ago
Tecovas is growing, and we’re looking to bring on our first Facilities Manager for our HQ in Austin, Texas! We are looking for someone with a fantastic attitude who strives to make Tecovas a great place to work everyday. In this role you will constantly seek ways to improve processes, procedures and the office environment. You’ll also be very impactful as a culture cultivator, driving camaraderie through various in-office initiatives.

IT Support Specialist

Kendra Scott
Austin
12 hours ago
+11
IT SUPPORT SPECIALIST– HOME OFFICE – AUSTIN, TX About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation

Product Support Representative, IPM

HomeAway
Austin
12 hours ago
+28
HomeAway.com, Inc. is growing its customer support and production operations group as it continues to build a culture of world-class service. Product Support Representatives work directly with property managers who list their inventory to HomeAway’s distribution network. The most successful applicants are those who thrive in a culture of rapid growth, frequent change, technically inclined and outside the box thinking.

Senior Customer Solutions Engineer

Duo Security
Austin
20 hours ago
+13
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements. You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO). You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support.

Account Development Representative, Outbound

Solutions Engineer, SLED

Senior Customer Success Manager

Marketplace Manager

Spreetail
Austin
20 hours ago
+19
As a member of our Channel Team, you will play a critical role in Spreetail's incredible e-commerce growth. You will have the opportunity to work with some of the largest and fastest growing companies in the US. You could manage Spreetail's business with Amazon, Walmart, eBay, Wish, Google and several others.

Sr. Marketplace Manager

Office Coordinator

Customer Retention Manager

Technical Support Engineer

Tenfold
Austin
20 hours ago
+16
As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

Client Success Analyst

Iodine Software
Austin
1 day ago
+11
We are seeking a Client Success Analyst to join our Professional Services team and help take Iodine to the next level by providing best-in-class service. This is a high visibility role, and your success will depend on building strong long-term relationships with our clients, proactively identifying issues and driving resolution, and fostering communication with users and stakeholders along the way.

Customer Success Manager

Square Root
Austin
1 day ago
+17
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

IT Change Management Analyst

Blackbaud
Austin
1 day ago
+38
The IT Change Management Analyst plays a vital role within the Research, Delivery, and Operations organization reinforcing best practices while mitigating risks of introducing new technology services. As part of the Change Management Team you will ensure changes are appropriately and accurately logged, reviewed and approved, while maintaining and enforcing the processes and procedures that govern ITSM Change Management.  The Change Manager will interact with and drive communication and planning across Leadership, Project, Business, Compliance and Technical teams.

Procurement Specialist / Buyer

Paradromics
Austin
1 day ago
We are looking for an extraordinary, can-do person who will be a good steward of our resources and we can rely on to help us establish trace-ability of our products.  If you are interested in helping the team solve one of the most challenging technological problems of our generation, you thrive in a fast-pace environment, and want to be surrounded by a team of brilliant scientists, engineers, and all around hard workers, then Paradromics may be

IT Support Technician

Paradromics
Austin
1 day ago
Do you have experience helping startup companies build their IT infrastructure?   Do you enjoy solving complicated problems while balancing the need for quick decisions?  We are looking for a Linux-focused IT Professional to provide external consulting services and assist us in building out our infrastructure as we expand.  Paradromics is developing high-volume bidirectional data streaming capabilities between brains and computers. Our neural

Administrative Assistant

Bungalo
Austin
1 day ago
+13
Provide strategic administrative and project management support, including travel and expenses. Plan and execute team events, meetings, offsites, and other special functions. Partner with internal stakeholders on projects, initiatives and events. Must be extremely adaptable to the ever-changing needs of a fast growing technology company. Ability to work flexibly in terms of responsibilities and responsiveness. Act as a liaison both internally and externally, maintaining a sense of professionalism and collaboration at all times.

VP & GM, Educational Services

Blackbaud
Austin
1 day ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Senior Director of Consulting Services

Civitas Learning
Austin
2 days ago
+24
The Senior Director of Consulting will be responsible for effectively managing projects, providing solutions design, and implementing and generating project results for the organization. Additionally they will be expected to identify, create, and deliver innovative service strategies and tools to generate revenue opportunities related to new and existing partners. One of the main functions includes leading and coordinating team efforts in data gathering and analysis to increase company profitability. They will also collaborate in project planning and execution, as well as collect feedback after project deployment. The Senior Director of Consulting will play a key role in professional development by mentoring junior staff and motivating them on a regular basis. They will also be expected to create strong business relationships, use tracking tools to measure progress and benefits provided to the partners, measure budget plans, and modify them according to partner expectations. 

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,429
Min: $29K
Max: $55K
Operations Associate $51,605
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $69,078
Min: $35K
Max: $110K
Business Analyst $75,430
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,846
Min: $37K
Max: $130K
Operations Manager $90,997
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate
+23
HR Tech, On-Demand

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