Entry Level Best Operations Jobs in Austin | Built In Austin

Entry Level Operations Jobs in Austin

52

Community Support Representative (hourly)

Adia
Austin
3 hours ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Technical Support Specialist (1st shift - Domain)

WP Engine
Austin
8 hours ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Customer Success Manager

Kazoo
Austin
10 hours ago
Our ideal candidate has led complex customer relationships, has a deep understanding of software implementation, and understands how to build customer service processes and practices that will scale and grow with the business. This role will lead all levels of customer implementations and ensure customer relationships are win-win and will continue long-term. This role has a huge impact on customer retention. We serve to make our customers look good with their employees so exceptional service is a priority. Work fast, make quick yet informed decisions, have fun, connect with smart people, and leave feeling energized for more!

Account Manager

Eden
Austin
11 hours ago
+18
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Customer Success Manager

BigCommerce
Austin
15 hours ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals. Become a trusted adviser for your clients by utilizing high levels of integrity, and follow through Work with cross functional teams across Sales, Client Success, SBD, and Marketing to deliver the best experience for your clients and raise key metrics, like company NPS. Assist with high severity requests or issue escalations as needed, and manage the escalation through resolution. Perform other duties and assignments as required.

Technical Account Manager

Customer Experience Trainer

Aceable
Austin
15 hours ago
+39
The CX Trainer is responsible for coaching agents in order to up level our performance in the areas most meaningful to the organization. This role will focus on these specific opportunities, dig into the data to understand where the behavioral opportunities are, build the most efficient and effective training and then deliver the necessary coaching.

Senior Support Engineer

SailPoint
Austin
1 day ago
+18
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Customer Success Manager, Payments

Blackbaud
Austin
1 day ago
+38
The role provides strategic guidance to assigned accounts and Blackbaud’s Customer Success Team with the goal of helping organizations collect more donations than they ever thought possible for their amazing cause. Candidates should think big and strategically help customers with fundraising best practices, expansion opportunities and upsell recommendations that produce real results. The team will work collectively to solve problems faced internally and address challenges customers express with an ever-evolving fundraising landscape. If you show up every day ready to help charities raise more money, do what you say and enjoy giving more than you take, this could be the team for you.

Customer Success Manager

AlertMedia
Austin
1 day ago
+16
Customer Success Managers take ownership of AlertMedia’s customer relationships which we value above all else. The right candidate will be determined to achieve effective training and on-boarding as well as the highest possible satisfaction rates across the accounts they manage. They will approach each relationship with a “partnership” mentality, and make sure customer needs are always met and problems are always solved quickly.

Systems Administrator

Social Solutions
Austin
1 day ago
+26
Manages the day-to-day operations of the SSG host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired. Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

Customer Support Specialist (2nd Shift)

Tier 1 Customer Support Specialist

Executive Assistant

Tecovas
Austin
1 day ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Onboarding Consultant

TrendKite
Austin
1 day ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

IT Support Specialist

MongoDB
Austin
2 days ago
+41
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX. Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart

Customer Support Representative (Part-time)

RigUp
Austin
2 days ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Customer Support Representative (Evenings)

Sourcer - Oil and Gas

Contractor Onboarding Specialist

Executive Assistant

Vista Consulting Group
Austin
3 days ago
+32
The Executive Assistant will be responsible for providing high-level, administrative support to several busy senior level executives within the company: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Executive Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients, and works independently with minimal supervision or direction. The Executive Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Information Systems Engineer II

Procore Technologies
Austin
4 days ago
+20
We’re looking for an Information Systems Engineer to join our growing team in Austin, TX. As a part of the Procore Command Center (PCC), you’ll work in a production environment to support application/network monitoring and infrastructure event management. The PCC operates 24/7 and focuses on incident triage, response, troubleshooting, resolution, and root cause analysis for infrastructure events. During these impacting events, we provide accurate and timely communication to clients. Our team is also responsible for operational performance dashboards including best in class monitoring for both corporate and client-facing end points (e.g. network, server, database, 3rd party vendor services, etc.).

Customer Success Enablement, E-learning Specialist

Office Manager

LeanDNA
Austin
5 days ago
+21
Create a warm, welcoming atmosphere in the office while helping to keep day-to-day office operations running smoothly. Plan and execute company events, office-wide meetings, possible office relocations, company off-sites and board meetings. Lead the all-employee communications effort on events, schedule, and reminders. Direct our food service, facilities, ordering office equipment and maintenance for a clean and organized office environment.

Strategic Account Manager

KaiNexus
Austin
6 days ago
We are seeking a talented, bright, and energetic professional with account and relationship management experience to  join our Austin team.  The perfect candidate will be a self-starter who is highly analytical, detail-oriented, and has the ability to make and articulate clear, informed recommendations. The position is fast-paced and highly visible to our executive leadership team, and it offers excellent  potential for upward mobility. The

Customer Service Representative

LegalZoom
Austin
6 days ago
 LegalZoom needs experienced Service professionals who can deliver friendly, knowledgeable support about LegalZoom products and services. It’s a fun and fast-paced contact center, so we need individuals with a demonstrated history of providing best-in-class service who can work a variety of shifts in a positive collaborative environment.

Customer Service Account Representative

Keller Williams Realty International
Austin
6 days ago
+16
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,137
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,450
Min: $35K
Max: $125K
Business Analyst $74,450
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $93,956
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+37
Cloud, Healthtech
+34
Information Technology, Machine Learning

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