Entry Level Best Operations Jobs in Austin | Built In Austin

Entry Level Operations Jobs in Austin

36

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
7 hours ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Major Account Support Specialist

ShipStation
Austin
14 hours ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Operations Supervisor

Zagster
Austin
1 day ago
+20
Responsible for providing leadership to team (20-30 associates) conducting asset deployment and collection, ensures inventory is properly tracked and accounted for. Triages operational issues and assists team and management with resolution. Assists with new hire training and development. Drives process improvment. Provides success metrics to Director of Operations. Schedules development and coordination of schedule adjustments for assigned shifts.

Onboarding Consultant

TrendKite
Austin
3 days ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Executive Administrative Assistant

ThousandEyes
Austin
3 days ago
We are looking for an Executive Administrative Assistant to be the go-to person for executives, employees and guests alike, so we need someone that is a great communicator and understands the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working with our executive team.

Consumer Success Supervisor

Opcity Inc
Austin
3 days ago
+14
The Consumer Success Supervisor (CSS) role presents the ideal opportunity to develop, lead, counsel, and motivate Consumer Sales Representatives (CSRs) to achieve goals and quotas by delivering superior service and resolution to Opcity's clients. This role will allow you to work side by side with our Consumer Success Managers. The Supervisor role supports CSMs by helping with their day to day responsibilities. They will assist CSMs with coaching and development of CSRs, including but not limited to- call breakdown and side by side coaching. The supervisor role is a flex schedule- working some weekends will be required.

IT Desk Side Support

Customer Support Specialist

Eden
Austin
4 days ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
4 days ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Technical Support Specialist (1st shift)

WP Engine
Austin
4 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
4 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Consultant

Compeat
Austin
5 days ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Customer Operations Associate (Remote)

Airfordable
Austin
5 days ago
About Airfordable Airfordable is a travel and financial technology company that is on a mission to make travel accessible and affordable to anyone, anywhere. We allow anyone to book flights for only a fraction of the cost upfront and the rest in installments before they fly. We're continuously building a travel platform that will empower traveler to do more with less in an easy and fun way. We're a remote team headquartered in Chicago and have

Office Manager & Recruiting Coordinator

Pingboard
Austin
6 days ago
+15
Pingboard is looking for an organized, outgoing Office Manager and Recruiting Coordinator. In this important role, you will make sure the team has everything they need to be successful. Be it in the office, where we do our best work, or while recruiting the best and brightest future Pingboarders, this person is sure to make a lasting impact. To succeed in this role, the ideal candidate will be highly organized, excited to take on all types of

Customer Support Manager

TrendKite
Austin
6 days ago
+20
We are looking to hire an experienced Customer Support Manager to lead a team of account architects who provide post-sales support for existing customers. Account architects support customer issues such as optimizing dashboards, creating new boolean search queries, and answering basic to advanced questions about the platform via email-based tickets. The manager will be expected to own performance metrics and KPIs, address any escalations, develop and refine processes, and provide career development to the team.

Publisher Manager

AdAction Interactive
Austin
6 days ago
+18
AdAction Interactive is seeking a Publisher Manager to join our Media team and manage a portfolio of third party media supply partners.   This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients.

Orientation Onboarding Coach

Restaurant365
Austin
6 days ago
+18
Orientation Onboarding Coach   Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local

Customer Success Manager

Rapid7
Austin
6 days ago
+22
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Customer Support Representative

RigUp
Austin
6 days ago
+24
Our Customer Support team is the heart and soul of our business. As a Customer Support Representative, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds, maintaining day-to-day platform operations, and being a contributor in the product feedback loop. You will represent RigUp to our new and existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business through process improvement and implementation

Account Representative II

LegalZoom
Austin
1 week ago
Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services. Serve as a liaison between Customers and other departments to communicate information. Use common Customer feedback to identify opportunities to continuously improve the Customer Experience. Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience. Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems. Work on different product or process pilots focused on improving Customer Experience. Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale. Ability to learn and position strategic partner offerings to customers based on customer’s needs. Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Develop top performer Customer Service & Sales skills with our training and development programs.

Executive Assistant

Tecovas
Austin
1 week ago
Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,095
Min: $29K
Max: $55K
Operations Associate $50,155
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,083
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+20
Big Data, Marketing Tech

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