Mid Level Best Operations Jobs in Austin | Built In Austin

Mid Level Operations Jobs in Austin

45

Manager of Customer Success

A Cloud Guru
Austin
9 hours ago
+16
As a Senior Customer Success Manager you'll build the Customer Success team and that own the post-sale customer relationship for our B2B business. You'll be responsible for engaging with key stakeholders post-sales, to drive customer on-boarding, adoption, satisfaction and to ensure retention. Your team will be the voice of the customer and advocate internally to improve every aspect of the B2B customer experience. You'll work closely with our Customer Support, Engineering and Product team to maintain a deep understanding of product offerings.

Senior Customer Success Manager

A Cloud Guru
Austin
9 hours ago
+16
A Cloud Guru is a world leading provider of online education. We focus on providing high-quality, affordable and engaging on-demand video courses to hundreds of thousands of technology professionals. We help our students learn new skills, gain valuable industry certifications, and excel in their careers It’s an exciting time at A Cloud Guru - we’ve taught over 700,000 students since our inception 3 years ago; received US venture capital funding

Facilities Manager

Tecovas
Austin
10 hours ago
Tecovas is growing, and we’re looking to bring on our first Facilities Manager for our HQ in Austin, Texas! We are looking for someone with a fantastic attitude who strives to make Tecovas a great place to work everyday. In this role you will constantly seek ways to improve processes, procedures and the office environment. You’ll also be very impactful as a culture cultivator, driving camaraderie through various in-office initiatives.

IT Support Specialist

Kendra Scott
Austin
12 hours ago
+11
IT SUPPORT SPECIALIST– HOME OFFICE – AUSTIN, TX About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation

Senior Customer Solutions Engineer

Duo Security
Austin
20 hours ago
+13
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements. You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO). You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support.

Senior Customer Success Manager

Customer Success Manager

Square Root
Austin
1 day ago
+17
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

IT Change Management Analyst

Blackbaud
Austin
1 day ago
+38
The IT Change Management Analyst plays a vital role within the Research, Delivery, and Operations organization reinforcing best practices while mitigating risks of introducing new technology services. As part of the Change Management Team you will ensure changes are appropriately and accurately logged, reviewed and approved, while maintaining and enforcing the processes and procedures that govern ITSM Change Management.  The Change Manager will interact with and drive communication and planning across Leadership, Project, Business, Compliance and Technical teams.

Procurement Specialist / Buyer

Paradromics
Austin
1 day ago
We are looking for an extraordinary, can-do person who will be a good steward of our resources and we can rely on to help us establish trace-ability of our products.  If you are interested in helping the team solve one of the most challenging technological problems of our generation, you thrive in a fast-pace environment, and want to be surrounded by a team of brilliant scientists, engineers, and all around hard workers, then Paradromics may be

IT Support Technician

Paradromics
Austin
1 day ago
Do you have experience helping startup companies build their IT infrastructure?   Do you enjoy solving complicated problems while balancing the need for quick decisions?  We are looking for a Linux-focused IT Professional to provide external consulting services and assist us in building out our infrastructure as we expand.  Paradromics is developing high-volume bidirectional data streaming capabilities between brains and computers. Our neural

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
4 days ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Network Security Research Architect . (Relocation…

NSS Labs
Austin
6 days ago
+22
This is not an entry-level position. Your proven practical expertise will drive efforts related to the development of research that fuels pertinent enterprise-client discussions and aids in the development of NSS’ world-class test methodologies. You will be part of company that is chartered with making a difference in the world of cybersecurity. The ideal candidate must possess a good understanding of technology trends and the underlying competitive environment, be interested in, and skilled at, writing and communicating to various audience levels. Perhaps most importantly, the right candidate must desire to advance transparency and accountability within the cybersecurity industry.

Operations Manager, Austin

Chewse
Austin
6 days ago
+12
Chewse is hiring immediately for an Austin Operations Manager to lead our growing Operations Team. You’ll manage the largest team in Austin, comprised of part-time Supervisors, Trainers, Delivery Drivers and Meal Hosts. Your team will ensure a sound business foundation and excellent Client service by owning part-time employee recruitment, management and performance, an high-functioning local warehouse, accurate spending and budgeting, and building process that scales as the market scales.   

Technical Support Engineer

Octopus Deploy
Austin
6 days ago
Technical Support Engineer In many companies, support is an afterthought; a low-paid position with all the responsibility of keeping customers happy, but with no power to actually make a difference in the product, and no real support from the product team. Support staff are ignored when it comes to product planning, but they're left to deal with the angry emails when bad decisions impact customers. That is not this job. At Octopus Deploy we

Client Outcome Manager

Square Root
Austin
1 week ago
+17
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Support Manager, Data Quality

TrendKite
Austin
1 week ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Account Manager, Enterprise

TrendKite
Austin
1 week ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Enterprise Customer Success Manager

TrendKite
Austin
1 week ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Customer Service Support Representative (Coach Car…

Keller Williams Realty International
Austin
1 week ago
+16
KW MAPS Coaching offers training and coaching for real estate professionals and business leaders committed to transforming their lives and businesses. As our Customer Service Support Representative, you will provide exceptional customer services to our KW MAPS coaches.

Professional Services Consultant

ThousandEyes
Austin
1 week ago
About ThousandEyes

Channel Account Manager / National, Austin, Texas…

Vyopta Incorporated
Austin
1 week ago
+15
Vyopta is currently seeking a full-time Channel Account Manager to join our partner management team. Vyopta is a Cloud Collaboration Performance Monitoring and Analytics company. We serve many of the largest enterprises around the world across many verticals such as financial, technology, healthcare, higher education, and government. This position will support the Vyopta Partner Program, which executes Vyopta’s global business development strategy, by enabling and activating Vyopta’s partners. A primary responsibility includes building and nurturing relationships with partner executives, sales and sales engineering teams. You will be focused on driving top line revenue growth and building a qualified pipeline of business.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,429
Min: $29K
Max: $55K
Operations Associate $51,605
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $69,078
Min: $35K
Max: $110K
Business Analyst $75,430
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,846
Min: $37K
Max: $130K
Operations Manager $90,997
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate
+23
HR Tech, On-Demand

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