Not specified Best Operations Jobs in Austin | Built In Austin

Not specified Operations Jobs in Austin

32

Sr. Incident Response (IR) Consultant

CrowdStrike
Austin
21 hours ago
+36
Perform host and/or network-based forensics across Windows, Mac, and Linux platforms. Perform basic malware analysis. Conduct red-team, penetration testing activities by leveraging actual adversary TTPs. Assess and develop information security and incident response programs in a proactive fashion to help mature the security posture of organizations prior to an incident. Lead incident response and proactive engagements. Produce high-quality written and verbal reports, presentations, recommendations, and findings to customer management. Demonstrate industry thought leadership through blog posts, CrowdCasts, and other public speaking events. Manage internal programs or teams.

Atlassian Systems Administrator

Desktop Support Technician

Systems Administrator

Director, Sandbox Research & Development

Load 1 more jobs5 jobs at CrowdStrike

Technical Operations Analyst (L2-L3 Support)

SecureLink
Austin
1 day ago
+33
Technical Operation Analysts are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Technical Support Specialist - 2nd Shift

Volusion
Austin
1 day ago
+28
As a Technical Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

IT Support Specialist

SailPoint
Austin
2 days ago
+32
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Senior IT Experience Specialist

ThousandEyes
Austin
4 days ago
We are looking for an extraordinary Senior IT Experience Specialist. In this position based in our Austin Office, where you will support the day-to-day IT needs of the business while delivering amazing service to our employees with exceptional customer service. As the face of IT in Austin, where your primary responsibilities will be to triage all level one support requests, resolve issues at the tier one level, and escalate issues out to the appropriate escalation resource. We are looking for a hardworking, organized, collaborative individual with technical ability who understands the importance of customer service. This person will be the first point of contact for all Austin and remote employees regarding any technical support needs. The right candidate will ensure employees’ workflow remains friction-free, by diagnosing both hardware and software issues and offering solutions to quickly get users up and running again. 

Customer Support, Associate

Blackbaud
Austin
5 days ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Sr Systems Administrator

ClearDATA
Austin
5 days ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
5 days ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Head of Marketplace Management

Marketplace Manager - Google Express

Marketplace Channel Manager

Liquibase Support Engineer

Datical
Austin
5 days ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Customer Support Specialist- 1st shift

Volusion
Austin
5 days ago
+28
As a Customer Support Specialist you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Customer Support Specialist- 2nd shift

Volusion
Austin
6 days ago
+28
As a Customer Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Customer Success Specialist

Digital Pharmacist Inc.
Austin
6 days ago
About Us   Digital Pharmacist is a rapidly growing digital health company that powers technological communication and adherence solutions for 7,500 pharmacies, national pharmacy wholesalers, hospital systems and pharmaceutical brands. Millions of patients use the company's products every month. Digital Pharmacist is the official digital partner of the National Community Pharmacy Association. The company is headquartered in Austin, Texas, with

Client Operations Specialist

EZ Texting
Austin
1 week ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Part-Time Seasonal Distribution Associate

Kendra Scott
Austin
1 week ago
+11
The Distribution Associate will be trained in all areas of distribution but will specialize in picking and packaging our product accurately while ensuring shipment deadlines are met. Opportunity to learn how a successful company operates from the inside out. If you are a future leader who loves team work, meeting goals, and always staying active, this position is for you! Use your customer service focus to create a ‘WOW’ experience for all of our multi-channel customers by shipping beautifully wrapped product accurately and efficiently. Participate in a fast paced, fun team environment with opportunity to contribute through innovation, collaboration and employee input. What Matters to You Matters to Us!

Associate Technical Support Engineer

LogicMonitor
Austin
1 week ago
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.

Executive Assistant

Technical Support Engineer

Customer Support Representative

Procore Technologies
Austin
1 week ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Chief of Staff

DISCO
Austin
1 week ago
+31
This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

Customer Care Technician

HotSchedules
Austin
1 week ago
+40
Join our Customer Care team and be a part of the excellent support system that we provide for our users. We take pride in delivering outstanding service to both external and internal customers and exemplifying teamwork on a daily basis. You will be working side-by-side with other technicians and will provide technical assistance and training to our customers.  This position requires handling a full range of tasks, so multi-tasking is a necessity. With our mission to provide an unparalleled customer experience, we offer support seven days a week and require weekend availability from our team members.

Technical Support Associate (Weekend Night Shift)

DISCO
Austin
1 week ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Technical Support Representative

BigCommerce
Austin
1 week ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,956
Min: $29K
Max: $60K
Operations Associate $52,023
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs