Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

109

Customer Support Representative

TrendKite
Austin
3 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Strategic Account Manager

KaiNexus
Austin
3 days ago
We are seeking a talented, bright, and energetic professional with account and relationship management experience to  join our Austin team.  The perfect candidate will be a self-starter who is highly analytical, detail-oriented, and has the ability to make and articulate clear, informed recommendations. The position is fast-paced and highly visible to our executive leadership team, and it offers excellent  potential for upward mobility. The

Product Support Representative, IPM

HomeAway
Austin
3 days ago
+28
HomeAway.com, Inc. is growing its customer support and production operations group as it continues to build a culture of world-class service. Product Support Representatives work directly with property managers who list their inventory to HomeAway’s distribution network. The most successful applicants are those who thrive in a culture of rapid growth, frequent change, technically inclined and outside the box thinking.

Professional Services Consultant

ThousandEyes
Austin
4 days ago
About ThousandEyes

Channel Account Manager / National, Austin, Texas…

Vyopta Incorporated
Austin
4 days ago
+15
Vyopta is currently seeking a full-time Channel Account Manager to join our partner management team. Vyopta is a Cloud Collaboration Performance Monitoring and Analytics company. We serve many of the largest enterprises around the world across many verticals such as financial, technology, healthcare, higher education, and government. This position will support the Vyopta Partner Program, which executes Vyopta’s global business development strategy, by enabling and activating Vyopta’s partners. A primary responsibility includes building and nurturing relationships with partner executives, sales and sales engineering teams. You will be focused on driving top line revenue growth and building a qualified pipeline of business.

Tier 1 Customer Support Specialist

Social Solutions
Austin
4 days ago
+24
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Executive Assistant

Client Success Manager

IT Security Engineer

Procore Technologies
Austin
4 days ago
+20
We are looking for an IT Security Engineer to join our team in Austin, TX. In this position, you will be responsible for all technical aspects of security. You will work closely with Cloud Operations, Network, Security, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System. This is a technical role with the expectation that you are fluent in

IT System Administrator

Procore Technologies
Austin
4 days ago
+20
We are seeking a Systems Administrator to help monitor, administer, and provide reporting on a variety of key IT systems at Procore. This is a fast paced role that requires solid technical, analysis, communication, and troubleshooting skills. As an integral member of the IT team, you will be responsible for administering various SaaS and on premise systems to ensure proper operation and security. The successful candidate must possess the ability to review, identify, and act on real-time information as it is received. Such information may be received from system log review, monitoring an alerting systems, directives from senior management, or escalation of user incidents. An ideal candidate will be able to detect problems early, identify the root cause of the issue, and provide rapid resolution in an enterprise IT environment. This role is part of the Service Operations team within Procore’s IT department, located in Carpinteria, CA.

Technical Account Manager

CrowdStrike
Austin
4 days ago
+15
As a Technical Account Manager with CrowdStrike you will provide proactive technical support to our Premium Support customers.  At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security.  To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem solving skills. 

Platform Operations Specialist

Senior IT Auditor

Network Engineer

Customer Success Manager

MongoDB
Austin
4 days ago
+28
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Customer Success Manager (LATAM)

MongoDB
Austin
4 days ago
+28
Build active and meaningful relationships with customers throughout their subscription lifetime, work closely with other MDB stakeholders on a daily basis strategizing on accounts across different industries. Lead new customer and project onboarding meetings while validating and identifying customer needs, potential challenges and risk factors and key project timelines. Promote and encourage implementation of paid MongoDB features. Identify and mitigate risk of churn. Ensure high customer satisfaction and referenceability. Develop and implement best practices, processes and tools which can continually enhance MongoDB’s Customer Success Program.

Data Support Engineer

Opcity Inc
Austin
4 days ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Consumer Success Representative - Spanish Bilingua…

Opcity Inc
Austin
4 days ago
+14
Opcity is currently seeking full- time Spanish Bilingual, highly motivated call center representative to join our team. In this role you will be the concierge, helping potential home buyers through the beginning stages of the home buying and/or selling process. Do you have customer service or outbound sales experience? Awesome, but certainly not necessary. To land this role, you do have to have some experience with helping people! This does not necessarily have to be traditional customer service: just make sure it is apparent for us to see where you gained that experience somewhere within your resume. Top performers also possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast paced, high energy environment.

Consumer Success Representative

Opcity Inc
Austin
4 days ago
+14
We are currently seeking Full-time, highly motivated Sales Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Customer Service Support Representative (Client Ca…

Keller Williams Realty International
Austin
5 days ago
+16
Serve as the first point of contact for all client inquiries and questions received via phone and email. Process, track and resolve all client requests in database. Proactively call clients to determine client satisfaction and maintain accurate client feedback. Participate in client events, including responding to event inquiry emails, processing event registrations and assisting on-site during events. Coordinate client communication, including newsletters, emails and social media. Other duties as assigned.

Community Support Representative

Adia
Austin
5 days ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are tech

Sr. Business Intelligence Analyst

Lithium Technologies
Austin
6 days ago
+16
Our Spredfast + Lithium BusinessApplications team is looking for a Senior Business Systems Analyst to join ourAustin or Portland office. As a Sr. Business Systems Analyst, you'll havethe opportunity to work in an environment where no two days are alike - no sameold, same old here! Collaborating with business sponsors on variousprojects from deploying new systems to enhancements of existing enterpriseapplications is all in a day's work. You'll have an integral part in managingsystems across various business units within Spredfast + Lithium while providing prompt andcomplete resolution to technical challenges and business issues. The idealcandidate will have proven excellence in system management and businessanalysis. 

Customer Success Manager

Juniper Square
Austin
1 week ago
About Juniper Square We've recently closed a new round of investment, giving us $25M in capital to aggressively expand our team to serve our customers better. For three years in a row we have tripled our team and more than tripled revenue, and we are on track to continue this growth in 2019. We're looking for people who thrive on taking on a lot of responsibility in a dynamic, high-growth startup environment to join us. About the Role As a

Account Manager, Mid Market

TrendKite
Austin
1 week ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Retail Assistant Store Manager (Austin)

Tecovas
Austin
1 week ago
An Assistant Store Manager at Tecovas contributes to a profitable and customer-centric environment through development of a team and manages the selling and operations of the store. Supports total store operations, product flow, and applies merchant and customer service skills to curate a compelling in store experience.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,483
Min: $29K
Max: $55K
Operations Associate $50,960
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Desktop Support $61,615
Min: $40K
Max: $95K
Sales Operations Analyst $68,364
Min: $40K
Max: $110K
Client Success Manager $69,042
Min: $35K
Max: $110K
Business Analyst $72,604
Min: $54K
Max: $100K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,846
Min: $37K
Max: $130K
Operations Manager $91,854
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate

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