Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

128

Partner Onboarding Coach - Implementation

Restaurant365
Austin
1 day ago
+18
Implementation Coach – Partner Onboarding & Success Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Customer Support, Associate

Blackbaud
Austin
1 day ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Technical Support Specialist (1st shift)

WP Engine
Austin
1 day ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
1 day ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Director, IT Security

Procore Technologies
Austin
2 days ago
+20
We're looking for a Director of IT Security to join our growing IT Security team. In this role, you’ll lead a high-performing group dedicated to developing and designing innovative security solutions for our internal and external customers, and enhancing Procore’s compliance and governance capabilities. The Security team manages multiple aspects of security including AWS infrastructure, cryptography, host security, security anomaly detection, and anything in-between.

Customer Support Representative (Bilingual, French)

Customer Support Representative

Senior Systems Manager

Manager, Emerging Subcontractors

Load 1 more jobs5 jobs at Procore Technologies

Integration Support Specialist

Restaurant365
Austin
2 days ago
+18
• Keep a strong client-focus in executing all functions of the job. • Communicate effectively and respond to emails and inquiries within reasonable time frames. • Team player attitude, work cross-functionally across multiple departments. • Innovation, accountability, and quality in all you do!! • Master R365 integration features and tools. Provide top-notch support to customers on integration-related topics. • Ensure integration support tickets are responded to meaningfully and consistently; resolve problem tickets. • Serve as an escalation point for the Onboarding team and a liaison between integration partners and internal developers. • Validate data integrated into R365 software - pinpoint and correct any discrepancies. • Learn, support, and maintain integrations for customers.

Customer Support - Accounting Software

Restaurant365
Austin
2 days ago
+18
Provide top-notch support to R365 customers via phone, email, screen sharing, Zoom meetings, etc. Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems. Address user tickets in a timely manner regarding technical issues related to restaurant software. Educate and direct customers where to find training and self-help articles. Conduct remote troubleshooting and guide users with simple, step-by-step instructions. Gather necessary information to add value in assisting a specialist to solve deeper issues. Communicate professionally and effectively.

Cloud Support Associate

MongoDB
Austin
2 days ago
+41
As a Cloud Support Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.

*Inventory Taker Needed__*Part-Time Set Own Hours

CCC
Austin
2 days ago
+20
Job Description Summary Part-time position with flexible daytime hours No experience necessary   Job Duties Founded in 1980, CCC is a leading provider of innovative cloud, mobile, telematics, hyperscale technologies and apps for the automotive, insurance, and collision repair industries.  CCC is now hiring in Austin, TX for a Field Inventory Representative with the opportunity to earn $780 per month. Is this opportunity right for you? • Flexible

Senior Customer Advocacy Manager

Compeat
Austin
2 days ago
+18
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs).  The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization.  These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.   

Customer Success Consultant

Compeat
Austin
2 days ago
+18
As a Customer Support Consultant, you will be a member of the Customer Support department.  We are the primary liaison for our customers.  We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers.  ­

Technical Support Consultant

Compeat
Austin
2 days ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Executive Director

New Knowledge
Austin
2 days ago
+35
Data For Democracy is in the search for an Executive Director. This person will be responsible for the formulation and implementation of policies, programs and objectives for developing and utilizing the resources and services available to the Data For Democracy community. You will have overall strategic and operational responsibility for Data For Democracy’s staff, programs, expansion, and execution of its mission. You will initially develop deep knowledge of core programs, operations, and business plans around data science and civic technology initiative that the organization promotes.

Customer Operations Associate (Remote)

Airfordable
Austin
2 days ago
About Airfordable Airfordable is a travel and financial technology company that is on a mission to make travel accessible and affordable to anyone, anywhere. We allow anyone to book flights for only a fraction of the cost upfront and the rest in installments before they fly. We're continuously building a travel platform that will empower traveler to do more with less in an easy and fun way. We're a remote team headquartered in Chicago and have

Associate Technical Support Engineer

Spredfast + Lithium
Austin
2 days ago
+16
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Technical Operations Analyst (Support)

SecureLink
Austin
2 days ago
+31
Technical Operation Analysts are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

General Manager, Aceable

Aceable
Austin
2 days ago
+19
Be accountable for the business unit’s performance versus a mutually agreed upon strategy and budget. Optimize the strategy and key initiatives to accelerate growth and profitability. Work with FP&A on optimizing product strategy. Work with Product and Marketing on optimizing exposure of the product to Aceable’s course takers as well as fostering programs to grow new prospects for the operation. Lead efforts to optimize call center costs while maintaining a high standard of quality in alignment with the Aceable brand. Manage a team of high caliber industry veterans, ensuring everyone is well-coordinated within Aceable as well as productive via managing people and procedures. Review organizational process flows and expenses with an eye towards further improving efficiencies.

Customer Support Specialist- 2nd shift

Volusion
Austin
2 days ago
+21
As a Customer Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
3 days ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,095
Min: $29K
Max: $55K
Operations Associate $50,155
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $68,814
Min: $35K
Max: $110K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $126,846
Min: $85K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,083
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+20
Big Data, Marketing Tech

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