Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

104

Customer Support Representative

TrendKite
Austin
1 week ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Professional Services Consultant

ThousandEyes
Austin
1 week ago
About ThousandEyes

Channel Account Manager / National, Austin, Texas…

Vyopta Incorporated
Austin
1 week ago
+15
Vyopta is currently seeking a full-time Channel Account Manager to join our partner management team. Vyopta is a Cloud Collaboration Performance Monitoring and Analytics company. We serve many of the largest enterprises around the world across many verticals such as financial, technology, healthcare, higher education, and government. This position will support the Vyopta Partner Program, which executes Vyopta’s global business development strategy, by enabling and activating Vyopta’s partners. A primary responsibility includes building and nurturing relationships with partner executives, sales and sales engineering teams. You will be focused on driving top line revenue growth and building a qualified pipeline of business.

IT Security Engineer

Procore Technologies
Austin
1 week ago
+20
We are looking for an IT Security Engineer to join our team in Austin, TX. In this position, you will be responsible for all technical aspects of security. You will work closely with Cloud Operations, Network, Security, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System. This is a technical role with the expectation that you are fluent in

IT System Administrator

Procore Technologies
Austin
1 week ago
+20
We are seeking a Systems Administrator to help monitor, administer, and provide reporting on a variety of key IT systems at Procore. This is a fast paced role that requires solid technical, analysis, communication, and troubleshooting skills. As an integral member of the IT team, you will be responsible for administering various SaaS and on premise systems to ensure proper operation and security. The successful candidate must possess the ability to review, identify, and act on real-time information as it is received. Such information may be received from system log review, monitoring an alerting systems, directives from senior management, or escalation of user incidents. An ideal candidate will be able to detect problems early, identify the root cause of the issue, and provide rapid resolution in an enterprise IT environment. This role is part of the Service Operations team within Procore’s IT department, located in Carpinteria, CA.

Customer Success Manager

MongoDB
Austin
1 week ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Customer Success Manager (LATAM)

MongoDB
Austin
1 week ago
+41
Build active and meaningful relationships with customers throughout their subscription lifetime, work closely with other MDB stakeholders on a daily basis strategizing on accounts across different industries. Lead new customer and project onboarding meetings while validating and identifying customer needs, potential challenges and risk factors and key project timelines. Promote and encourage implementation of paid MongoDB features. Identify and mitigate risk of churn. Ensure high customer satisfaction and referenceability. Develop and implement best practices, processes and tools which can continually enhance MongoDB’s Customer Success Program.

Data Support Engineer

Opcity Inc
Austin
1 week ago
+14
Data Support Engineers assist the development team by using their data and analytical skills to improve customer experience and product performance. Data Support Engineers triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Consumer Success Representative - Spanish Bilingua…

Opcity Inc
Austin
1 week ago
+14
Opcity is currently seeking full- time Spanish Bilingual, highly motivated call center representative to join our team. In this role you will be the concierge, helping potential home buyers through the beginning stages of the home buying and/or selling process. Do you have customer service or outbound sales experience? Awesome, but certainly not necessary. To land this role, you do have to have some experience with helping people! This does not necessarily have to be traditional customer service: just make sure it is apparent for us to see where you gained that experience somewhere within your resume. Top performers also possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast paced, high energy environment.

Consumer Success Representative

Opcity Inc
Austin
1 week ago
+14
We are currently seeking Full-time, highly motivated Sales Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Customer Service Support Representative (Client Ca…

Keller Williams Realty International
Austin
1 week ago
+16
Serve as the first point of contact for all client inquiries and questions received via phone and email. Process, track and resolve all client requests in database. Proactively call clients to determine client satisfaction and maintain accurate client feedback. Participate in client events, including responding to event inquiry emails, processing event registrations and assisting on-site during events. Coordinate client communication, including newsletters, emails and social media. Other duties as assigned.

Community Support Representative

Adia
Austin
1 week ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Sr. Business Intelligence Analyst

Lithium Technologies
Austin
1 week ago
+16
Our Spredfast + Lithium BusinessApplications team is looking for a Senior Business Systems Analyst to join ourAustin or Portland office. As a Sr. Business Systems Analyst, you'll havethe opportunity to work in an environment where no two days are alike - no sameold, same old here! Collaborating with business sponsors on variousprojects from deploying new systems to enhancements of existing enterpriseapplications is all in a day's work. You'll have an integral part in managingsystems across various business units within Spredfast + Lithium while providing prompt andcomplete resolution to technical challenges and business issues. The idealcandidate will have proven excellence in system management and businessanalysis. 

Customer Success Manager

Juniper Square
Austin
1 week ago
About Juniper Square We've recently closed a new round of investment, giving us $25M in capital to aggressively expand our team to serve our customers better. For three years in a row we have tripled our team and more than tripled revenue, and we are on track to continue this growth in 2019. We're looking for people who thrive on taking on a lot of responsibility in a dynamic, high-growth startup environment to join us. About the Role As a

Account Manager, Mid Market

TrendKite
Austin
1 week ago
+20
Understand the goals of the client and their decision maker; where necessary, coach and counsel the client on what the goals should be. Proactively suggest better approaches for the practitioner so they become the trusted partner of the PR professional on how earned media can impact other media, and the key metrics that they should be tracking. Proactively build and foster relationships with people within the clients’ organization beyond the POC. Without assistance, come up with creative options during the negotiation phase to ensure the renewal is secured. Proactively identify signs that client may not want to renew, and develop strategies to overcome these objections before they even occur. When necessary, project lead cross-functional teams to resolve client issues. Take a leading role in trainings. Proven Success achieving GRR an Upsell quotas.

Retail Assistant Store Manager (Austin)

Tecovas
Austin
1 week ago
An Assistant Store Manager at Tecovas contributes to a profitable and customer-centric environment through development of a team and manages the selling and operations of the store. Supports total store operations, product flow, and applies merchant and customer service skills to curate a compelling in store experience.

Desktop Support Technician

Amherst
Austin
1 week ago
+15
Amherst is hiring for a Desktop Support Technician to join our IT department to be the first point of contact for Amherst employees experiencing any technical support related issues including but not limited to; software applications, desktop hardware, IP telephony services and printing. You will work at our Main Street Renewal office and occasionally commute to our HQ office at Capital of Texas Highway.

Technical Support Engineer I

Rapid7
Austin
1 week ago
1. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Serves as the liaison between Rapid7 and the customer; Follows up, tests, and troubleshoots as necessary; Partners with development team on root cause analysis; Keeps customer informed of case resolution. 2. Interacts closely with other departments to provide first hand feedback from customers.

Regional Channel Account Manager

BigCommerce
Austin
1 week ago
+24
Our Regional CAM is responsible for recruiting, on-boarding, and managing Systems Integrators, Digital Agencies, and eCommerce consultants focused enterprise e-commerce. You will work closely with Sales and Marketing to manage the enterprise channel pipeline and go-to-market activities that bring new clients to the BigCommerce platform. Your passion and success will help enable our mission to democratize commerce and change people’s lives through our platform.

Director, SBD (Payments)

Associate Account Manager (Enterprise)

Technical Support Representative

Senior Manager, Business Applications

Load 1 more jobs5 jobs at BigCommerce

Customer Onboarding Specialist

GoDaddy
Austin
1 week ago
+28
The Onboarding Team is core to Main Street Hub’s products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented...

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,689
Min: $29K
Max: $55K
Operations Associate $51,605
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $69,078
Min: $35K
Max: $110K
Business Analyst $75,430
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,846
Min: $37K
Max: $130K
Operations Manager $90,997
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate
+23
HR Tech, On-Demand

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