Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

104

Technical Account Manager

Tenfold
Austin
1 week ago
+16
Mission Tenfold is looking for a Technical Account Manager (TAM) to join our growing team. In this role you will work directly with our Customer Success Managers (CSMs) to remove road-blocks and technical challenges post sales for the customer, and identify potential opportunities for growth and value realization within the account. You will be customer facing and will partner with the CSM to achieve success in a customer relationship. The right

Account Manager, SMB

TrendKite
Austin
1 week ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Manager, Mid Market Accounts

TrendKite
Austin
1 week ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott, and Hershey rely on TrendKite to manage their digital PR

Onboarding Consultant

TrendKite
Austin
1 week ago
+20
What we do: TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications. Thousands of the world’s top brands, including Google, Patagonia, Nokia, Marriott and Hershey rely on TrendKite to manage their digital PR

Customer Success Manager, OEM/Franchise Programs

Modernize
Austin
1 week ago
+24
In this position, you will identify and implement strategic partnerships which drive indirect (i.e outside of our internal sales channels) revenue and profit. Your knowledge of sophisticated partner development and cross-functional program management will be put to the test as you formulate and test creative concepts. Working in a highly collaborative team environment with the EVP of Business Development and other senior leaders, you will participate in the quarterly business cadence for setting and pursuing business goals. We are seeking applicants that have a passion for driving creative ideas through to sustainable revenue.

Customer Support

Athena Security
Austin
1 week ago
Athena Security is searching for a talented team player to fill the open position of Video Surveillance Monitoring Customer Support. We welcome your feedback and your outstanding work ethic.  Disturbed by all the shootings and other crimes in the news recently, our founders launched this startup to develop cutting-edge technology that focuses on proactively helping prevent a crime before it happens.  Athena Security is dedicated to providing its customers with the highest quality security products and services. Join our team today and be a part of our mission. In this role, you will perform security-related tasks (electronic security system monitoring, incident and activity report preparation, etc.).  

Customer Success Manager

Modernize
Austin
1 week ago
+24
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Customer Success Manager

SecureLink
Austin
1 week ago
+23
The Customer Success Manager is the central point of contact for all customer success and satisfaction during the customer lifecycle, working with and escalating to technical operations, professional services, product management, and account management resources on behalf of customers to ensure customer satisfaction, retention, and expansion. 

Customer Success Engineer

ThousandEyes
Austin
1 week ago
If you enjoy variety in job responsibilities, this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's...

Director of Fulfillment Operations

Tecovas
Austin
1 week ago
Work closely with the COO to design and implement a plan to scale operational capacity and establish a fulfillment network footprint ahead of the accelerated growth plans of the company. Accountable for the management of the 3PL fulfillment relationship supporting all sales channels. Responsible for inventory control/inventory integrity audit activities in partnership with the Finance team. Ensure all established costs, quality, inventory integrity, service level and delivery commitments are met from operational partners. Act as Project Manager on initiatives as needed/requested. Develop project plans and scope of work. Coordinate the prioritization, development, testing and implementation for each project working with internal and external stakeholders. Anticipate bottlenecks, provide management escalation, prioritize and execute. Present a cogent summary of the options available, the associated costs and business risk with each option. Evaluate vendor proposals, negotiate with external partners and collaborate with internal teams to ensure that projects meet business requirements. Provide input to the development of the operational strategy on new and emerging products and services. Act as a stakeholder with the Product Development/Merchandising and Supply Chain teams on new product launch planning and execution. Provide leadership and support the execution for all software integration initiatives to improve operational execution for all aspects of the customer experience. Execute ad hoc requests that are often data intensive and require comfort with numbers to make decisions. Create, prepare, and edit daily, weekly, monthly operational KPI’s to drive decision making. Perform administrative activities associated with the effective management of operations, including compiling, storing, and retrieving production data for reports. Responsible for invoice audit and approvals on external operations vendors.

Executive Administrator to CEO

Paradromics
Austin
2 weeks ago
This role involves working side-by-side with the Chief Executive Officer (CEO) of a biotechnology startup that is solving one of the most exciting technological problems of our generation. Paradromics is developing a neural interface that provides high-volume bidirectional data streaming capabilities between brains and computers—an implantable, wireless modem for the brain. The technology will allow physically disabled patients to connect directly with personal computers or with next-generation active prosthetic devices such as artificial eyes, ears, and limbs. As a member of the team, you would be an integral part of that mission.

Network Engineer

Hudson River Trading
Austin
2 weeks ago
+18
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Executive Assistant

Social Solutions
Austin
2 weeks ago
+24
Manage day-to-day operations of executives as well as the Austin office. Organize and maintain files and records. Plan and schedule meetings and appointments. Make travel and guest arrangements. Answer phones and create correspondence . Coordinate meetings, events, and travel for executives supported and, when necessary, members of their team; ensure supported executives are prepared with all materials and information for meetings, events, and travel. Compile materials for reports and/or presentations. Generate reports in Excel and Power Point. Prepare expense reports. Set up appointments and manage executive calendars. Ad hoc projects as needed.

Client Success Manager

Technical Support Engineer

LogicMonitor
Austin
2 weeks ago
+33
The Technical Support Engineer (TSE) is the front-line tech support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming client support issues, the TSE will log and own incoming support tickets from receipts to 100% resolution. The TSE will contribute to the product experience through resolving customer problems, educating users on LM functionality and providing useful solutions within the product to the customer.

Support Analyst II

ESO
Austin
2 weeks ago
+15
Support Analyst II ESO Solutions is looking for fun, detail oriented people who love fixing problems and making customers happy.     Working at ESO Come help shape the future of healthcare. If you like solving difficult problems while making a difference, you’ll like working with us.   At ESO, we’re innovative problem solvers with a passion for moving healthcare forward. We have a team of talented people who enjoy coming to work every day in

Customer Success Manager, Mid-Market

Procore Technologies
Austin
2 weeks ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to partner with clients to drive adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a dispersed, yet highly collaborative team.

Information Technology Procurement Specialist

Amherst
Austin
2 weeks ago
+15
Obtain quotes from vendors and create purchase orders. Review and approve invoices. Select vendors based on project requirements and market research. Assist in price negotiations for IT related services. Manage contracts, warranties, software licensing and renewals. Lifecycle Asset Management – conduct quarterly audits of stock. Facilitate deployment and recovery of assets to end users. Track and update technology budget against forecast and actual expenses. Work closely with facilities on office expansions and employee moves. Other duties as assigned.

Major Account Support Specialist

ShipStation
Austin
2 weeks ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Curriculum Developer and Trainer

Lithium Technologies
Austin
2 weeks ago
+16
Our growing Customer Organization is looking for a dynamic, creative and forward-thinking Customer Team Training Manager to mentor and train Customer Success, Support and Professional Services teams across the world. You'll have the opportunity to develop best practices and deliver world-class training programs to support new members of our Customer team. You understand what it takes to motivate, mentor and build trusted relationships that drive results.

KWRI College Associate

Keller Williams Realty International
Austin
2 weeks ago
+16
What you'll be called: College Associate, Spring 2019 Where you’ll work: KWRI Headquarters—Austin, TX Who we’re looking for: We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,689
Min: $29K
Max: $55K
Operations Associate $51,605
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $69,078
Min: $35K
Max: $110K
Business Analyst $75,430
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,846
Min: $37K
Max: $130K
Operations Manager $90,997
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate
+23
HR Tech, On-Demand

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