Operations Jobs in Austin

121

Senior Manager, Digital Experience Optimization

Optimizely
Austin
1 week ago
+13
The Optimization Senior Manager/Manager is a key member of Optimizely’s fast-growing On-Demand Services offering. You’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll help your clients decide what to test and what the best approach would be for testing a given hypothesis. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. Eventually, you’ll review the results of an experiment with your client and help them uncover any business learnings.

Account Manager, Mid-Market (Austin)

Medallia
Austin
1 week ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Director of Professional Services

Personify
Austin
1 week ago
+12
The Director of Professional Services is responsible for the development and management of a range of client success engagement strategies, tactics, to support the company’s strategic growth and drive the value of Personify products and tools for customers.  Provides a well-rounded client experience background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales, delivery and customer satisfaction.  This role can be located in Austin, Chicago or DC.

Customer Care Coordinator (Contract)

RetailMeNot, Inc.
Austin
1 week ago
+40
RetailMeNot is looking for friendly, intelligent people to join our Customer Support team in our downtown Austin location on a contract basis. In this role, you will complete functions central to meeting quality and customer support goals on RetailMeNot, Inc.’s web properties. You will be trained on all team processes and functions as well as contributing to meeting team goals. In addition to on-the-job training, we offer competitive pay, an open culture. We look forward to reviewing your resume!

Data Support Engineer

Civitas Learning
Austin
1 week ago
+24
The Data Support Engineer provides ETL and product engineering support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Executive Assistant

DISCO
Austin
1 week ago
+31
DISCO is looking for an Executive Assistant to support our CEO, as well as work collaboratively with multiple organizations within the company to help drive the success of DISCO. In this role, you will manage multiple schedules, travel itineraries, and coordinate meetings and special events. A high level of professionalism and discretion is required as you will be working with external parties including the Board of Directors, outside executives, clients, vendors, and other Executive Assistants.

Executive Assistant

Amherst
Austin
1 week ago
+18
Amherst seeks an experienced Executive Assistant to support the Senior Leadership Amherst’s Acquisitions and Asset Management departments at our Austin headquarters. We desire an individual with a strong track record of success supporting executive leadership and the ability to have an immediate impact to the business through their advanced administrative, organizational, technical and communication skills. 

Escrow Assistant | Tech Startup

REX
Austin
1 week ago
+29
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

Customer Success Specialist

REX
Austin
1 week ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Real Estate Agent Assistant

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Associate Real Estate Listing Agent

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
1 week ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Customer Success Manager

Square Root
Austin
1 week ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
1 week ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Macy's + Kohl's Dropship Marketplace Manager

Marketplace Channel Manager

Cloud Support Associate

MongoDB
Austin
1 week ago
+41
As a Cloud Support Associate, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf. You will also be an escalation point and mentor for junior team members, growing their technical and customer service skills.

Call Center Representative

Opcity Inc
Austin
1 week ago
+14
We are currently seeking a Full-time, highly motivated Call Center Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Client Success Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Customer Service Representative

Office Manager

Load 2 more jobs6 jobs at Opcity Inc

Senior Procurement Operations Manager

Optimizely
Austin
1 week ago
+13
The Senior Procurement Operations Manager will work with many audiences including internal Business Units, Accounts Payable, Legal, Security and FP&A to ensure accurate tracking of expenses throughout various approval flows. This role will also be responsible for supplier onboarding and internal employee training on how employees are to use the procurement system.

Technical Support Engineer

Optimizely
Austin
1 week ago
+13
In this role, you will work closely with clients to resolve their problems including debugging complex optimization campaigns, adapting experiments to run on different media types, integrating Optimizely with other analytics platforms and helping customers interpret their results. You will be part of a team that is available to ensure the success of our clients and minimize the impact of any critical issues.

Manager, Customer Success

AlertMedia
Austin
1 week ago
+29
Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right candidate will be ready and willing to do whatever it takes to support the team including jumping on customer calls, reviewing emails, and responding to overflow support tickets. Responsibilities also include reviewing and enhancing current onboard training materials and operational efficiencies for our team as we engage with customers to ensure they are using their AlertMedia account to the fullest potential. 

Pricing Director

AlertMedia
Austin
1 week ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $72,123
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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