Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

104

Head of Education and Training

Juniper Square
Austin
2 weeks ago
Design, deliver and maintain training programs and curricula for new and existing customers and new Juniper Square employees. Create and deliver highly polished, customer-facing and internal-facing trainings and content that meet training objectives and learner needs. Content could include, but is not limited to: training videos, slide decks, instructor guides, articles and other learning resources. Redesign the existing help center and off the shelf resources. Monitor and measure effectiveness of training programs and conduct evaluations to identify areas for improvement in training process and resources. Collaborate with teams across Juniper Square to ensure customers and employees have resources they need to be successful.

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
2 weeks ago
+16
GLG is seeking Senior Associates for our Client Service team in Austin, Texas, who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Customer Support, Associate

Blackbaud
Austin
2 weeks ago
+38
About Blackbaud:   Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empowers and connects people to advance the social good movement. We serve the entire social good community, which includes nonprofits, foundation, corporations, education institutions, and the individual change agents who support them. We work with over 40,000 organizations,

SaaS User Success Specialist

ShipStation
Austin
2 weeks ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Administrative Assistant

360training.com
Austin
2 weeks ago
+14
The Administrative Assistant will provide administrative support to the CEO and members of the Senior Management team. This position will manage mostly business related tasks for the team, including creating reports, organizing travel and accommodations, taking minutes, maintaining calendars and files and other organizational tasks. The ideal candidate will be extremely fast at solving problems, able to maintain strict confidentiality and have experience as an executive assistant.

Customer Support Representative

Procore Technologies
Austin
2 weeks ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. This position is based in our Austin, TX office. We’re looking for candidates to join us immediately. What you’ll do Acquire a thorough understanding of the

Customer Support Specialist (Alternative Hours)

RigUp
Austin
2 weeks ago
+16
Our Customer Support Team is the heart and soul of our business. As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support inbounds and providing world-class support outside of our core business hours. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Office Manager

RigUp
Austin
2 weeks ago
+16
We are looking for an office manager to organize and coordinate administration duties and office procedures. As the office manager you will be the face of the office. You will greet visitors, guests, and create a welcome environment for all at RigUp. We are looking for an individual who is flexible, highly self-motivated, has stellar organization, keen emotional intelligence and a steadfast composure. In this position you will contribute to the overall employee experience as well as work closely with senior level talent.

Epic Specialist

Personify
Austin
2 weeks ago
+12
S/he works closely with the finance/marketing and operations departments and will work in each department for 4 months on various projects and tasks learning the in’s and out’s of each team and gain an overall understanding of the business and internal operations. S/he will work closely with the team and help support the needs of the individual teams. Once the rotation is finished it will be determined based on performance and skills which department will become s/he’s full-time home.

NOC Manager

Personify
Austin
2 weeks ago
+12
In this position, you will identify, define, analyze, prioritize and refine the requirements, and communicate those requirements to the team and then take responsibility for the development and implementation of the procedures and policies.

SaaS Account Manager

ShipStation
Austin
2 weeks ago
As an Account Manager, you’ll manage the on-boarding and ramp-up of clients buying SaaS services for e-commerce shipping processing and automation. Account Managers are the client’s first point of contact and are responsible for the training and activation of new accounts. They’re responsible for driving full product adoption (turning trial users into subscribers) and are customer advocates in regards to future product enhancements.

Director, IT Infrastructure and Operations

Blackbaud
Austin
2 weeks ago
+38
Blackbaud is seeking a transformative leader to play an instrumental role in our journey to be a best-in-class organization optimized for our modern cloud solutions.  As a Director in Infrastructure Engineering & Cloud Operations, you’ll lead a team responsible for engineering innovative cloud based and physical infrastructure solutions across network, storage and compute with increasing reliability, scalability, supportability and security.  You’ll cultivate a high performing team and guide them in advancing their technical and engineering skills to meet the demands of rapidly evolving technologies.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Client Success Manager

Austin
2 weeks ago
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Senior Customer Support Engineer (L2)

Tenfold
Austin
2 weeks ago
+16
Tenfold is looking for a true problem solver to join our growing team. In this role you will work directly with our customers to remove road-blocks and technical challenges post onboarding. You will be customer facing and will manage phone and ticket queues for our customers seeking assistance. As a senior member you will assist with customer escalations, partner with engineering on complex issues and facilitate a path to resolution across many different technical challenges. The right person will have a consistent track record of solving complex technical problems with an adept technical skill set. Equally a strong technical acumen and communication skills to organize multiple parties towards swift success. In summary, we want problem solvers to help our customers achieve measurable success with our solution.

Client Success Manager

Iodine Software
Austin
2 weeks ago
+11
You will be responsible for managing a portfolio of clients and working directly with those clients on their requirements with the ultimate goal of client retention. If you are driven by building relationships, solving complex business problems and exceeding client expectations, this position may be right for you.

Office Coordinator- Austin (Part-Time)

Hudson River Trading
Austin
2 weeks ago
+18
Hudson River Trading is looking for a Part-Time Office Coordinator to join our People Operations team in Austin. In this role you will help oversee all aspects of office management. You should be accustomed to working (and thriving) in an extremely fast-paced environment, so you possess basic start-up must-haves:

Marketplace Operations Specialist

Worksmith
Austin
3 weeks ago
+10
About WorksmithWorksmith is a fast-growing software start-up based in the heart of Austin, Texas. We make it easy for our commercial clients to find, manage, and pay local service providers. Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, spas, clinics, etc. with local contractors, such as cleaners, handymen, painters, plumbers, etc. across the US and Canada.

Platform Operations Specialist

CrowdStrike
Austin
3 weeks ago
+26
CrowdStrike Services is seeking a Platform/Operations Specialist who would be responsible for the planning, deployment, field and operational support of the CrowdStrike platform and related applications. The Platform/Operations Specialist (Platform Specialist) will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.

Senior IT Auditor

Network Engineer

Commitment Administrator

Keller Williams Realty International
Austin
3 weeks ago
+16
Our ideal Commitment Administrator is precise, detail oriented and extremely efficient. You have a passion for spreadsheets, checklists and all things organization. You are a customer service professional, and maintain a high sense of confidentiality. Supporting the entire Commitment Team, you will help ensure all Keller Williams franchises operate at the highest level—ensuring profitability and success, and monitoring compliance issues.  

Cloud Support Associate

MongoDB
Austin
3 weeks ago
+41
As a Cloud Support Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,689
Min: $29K
Max: $55K
Operations Associate $51,605
Min: $28K
Max: $77K
Office Manager $52,167
Min: $36K
Max: $72K
Technical Support $52,457
Min: $25K
Max: $85K
Sales Operations Analyst $55,300
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $69,078
Min: $35K
Max: $110K
Business Analyst $75,430
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $80,846
Min: $37K
Max: $130K
Operations Manager $90,997
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $96,222
Min: $60K
Max: $120K
Director of Operations $130,364
Min: $95K
Max: $165K
Director of Customer Success $146,429
Min: $120K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $204,400
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+20
Big Data, Marketing Tech
+15
Fintech, Real Estate
+23
HR Tech, On-Demand

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