Operations Jobs in Austin

121

Technical Support Engineer

Linnworks
Austin
2 weeks ago
+13
We are looking for an exceptional Technical Support Engineer to join our rapidly growing team in Austin, Texas. This is a uniquely rewarding and exciting opportunity where you will be on the ground floor of building our Support Operation with our Technical Services Manager, taking ownership to ensure that Linnworks customers use the platform to its full potential. Linnworks is a fast-paced, entrepreneurial environment where you'll be collaborating with talented, global team members who value your input. This is a great opportunity for those seeking a role that encourages you to make an impact...it is not your typical 9-5 Technical Support role. 

Cloud Systems Administrator

SailPoint
Austin
2 weeks ago
+32
Cloud Systems Administrator is responsible for providing support and governance to critical internal infrastructure and applications both in the cloud and on-premise.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong server, network, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.

Head of Acquisitions

Amherst
Austin
2 weeks ago
+18
Oversee the Acquisition department’s underwriting and acquisition of single-family properties for both internal and investor portfolios. Work with partners in Acquisition Management, Construction, and Property Management to move newly acquired houses into stabilized rentals as quickly as possible. Build repeatable processes for successfully identifying and underwriting properties in a supply chain fashion. Constantly working with your management team to identify efficiencies to purchase a substantial number of homes on a monthly basis. Assessing and analyzing property and market fundamentals for new property acquisitions, managing due diligence, drafting offering memorandums & investment summaries along with company exec summary, and also get involved in assisting with closing transactions. Seeking out and conducting underwriting on new potential Multifamily & CRE acquisitions. Performing asset-level valuations, ROI & IRR analyses for value-add & core asset acquisitions.

Customer Success Support Analyst

TrustRadius
Austin
2 weeks ago
+24
TrustRadius is growing quickly and the Customer Success team is leading the way. We are looking for high-achieving professionals with marketing savvy and a customer-service mindset with prior experience in Customer Success or an equivalent customer service function. Strong candidates will have excellent organizational skills and the ability to quickly become a trusted collaborator on key customer projects. At TrustRadius, you’ll join a talented

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
2 weeks ago
+33
Technical Operation Analysts are responsible for ensuring our customer base is operational and functioning. In this role you will interact with customers to establish, fix, or expand their SecureLink deployment. This role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. Working with our technical operations team provides a unique experience, allowing you to become technically versed in many areas. 

Office Manager

Bestow
Austin
2 weeks ago
+21
As our Office Manager, you will work with a high degree of autonomy to support the administration and operations of the Austin office, with additional employee support, such as on-boarding and light HR systems management. Essentially, we’re looking for a highly organized and motivated individual to serve as our unofficial “groundskeeper” by doing everything and anything that needs to be done to keep the office from sinking into a state of utter chaos.

Cloud Support Engineer, IdentityNow

SailPoint
Austin
2 weeks ago
+32
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Head of Provider Partnerships

Medici
Austin
2 weeks ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Customer Experience Associate

Tecovas
Austin
2 weeks ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Customer Care Technician

HotSchedules
Austin
2 weeks ago
+40
Join our Customer Care Services team and be a part of the excellent support system that we provide for our users. We take pride in delivering outstanding service to both external and internal customers and exemplifying teamwork on a daily basis. You will be working side-by-side with other technicians and will provide technical assistance and training to our customers.  This position requires handling a full range of tasks, so multi-tasking is a necessity. With our mission to provide an unparalleled customer experience, we offer support seven days a week and require weekend availability from our team members.

Account Manager

Eden
Austin
2 weeks ago
+16
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Strategic Account Manager

KaiNexus
Austin
2 weeks ago
The Strategic Account Manager (SAM) serves as the primary business partner for strategic clients and is responsible for building, solidifying, and enhancing client relationships to ensure maximum profitability and growth. The SAM is expected to identify opportunities for improvement as well as to communicate and advocate client needs and goals within KaiNexus to ensure they are met and properly addressed. The SAM will maintain and build account growth through tracking account based KPIs, new product sales, and contract renewals. The SAM must have excellent communication skills and the ability to communicate effectively at all levels of management within the organization.

Customer Success Manager

MongoDB
Austin
3 weeks ago
+41
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Director/VP of Operations & Chief of Staff

Accomplice
Austin
3 weeks ago
+18
Conspiring to create with a common purpose. We are craftsmen, designers, developers, strategists and researchers dedicated to products and experiences worth building. Our team has TWO openings in Austin! We are seeking a Director/VP of Operations (title based on experience of candidate) AND a Chief of Staff!    If you are interested, please review the job recs and apply https://accomplice.breezy.hr/  

Technical Customer Support

SamCart
Austin
3 weeks ago
SamCart’s Technical Support Specialist will be responsible for developing customer relationships that promote loyalty and retention in a SaaS environment. You will be expected to be a product expert. The ability to provide product feedback and escalation of critical service issues expeditiously is critical in this role.

Customer Success Manager

Shogun Enterprises Inc.
Austin
3 weeks ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Magento Customer Success, Central Americas Manager

Adobe
Austin
3 weeks ago
+57
Responsibility for leading CSMs in the Central Region of the United States. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers within your region. Communicate the value proposition for the Magento platform and understand how it is applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer satisfaction/net promoter scores. Lead the customer experience.

Magento Customer Success, Head of Americas

Adobe
Austin
3 weeks ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

Partner Relations Advisor - Austin Site - Spanish…

Apple
Austin
3 weeks ago
Job Summary: You’re a problem-solver and easily connect with customers! You exceed their expectations with your guidance, knowledge, and real passion for technology. You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems

Operations CEO Office - Global Role

Adia
Austin
6 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,751
Min: $29K
Max: $60K
Operations Associate $52,064
Min: $28K
Max: $78K
Office Manager $53,971
Min: $36K
Max: $72K
Sales Operations Analyst $55,277
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $72,123
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $95,617
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $135,256
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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