Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

123

Administrative Assistant

Keller Williams Realty International
Austin
2 weeks ago
+16
Serve as the first point of contact for inquiries and complaints, answering phone calls and responding to requests for information received via email. Document all systems, processes and standards. Maintain calendar and schedule calls, meetings, conferences and appointments. Manage email communications and communicate on behalf of supervisor with internal and external clients. Handle all travel logistics, including flights, transportation, hotel, etc. Assist in drafting and editing reports, documents, files, tracking sheets, etc. Prepare and update materials for presentations, meetings and course materials. Handle special projects and tasks, as assigned.

Client Success Manager

DISCO
Austin
2 weeks ago
+31
Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Director, Incident Response

Rapid7
Austin
2 weeks ago
+24
Deliver world-class Incident Response services for Rapid7 customers. Develop and deliver on strategies to grow the business and contribute to the success of our clients and Rapid7. Build strong cross-functional relationships with other teams at Rapid7 to support the expansion of customer accounts, consistent and unified communications with clients, and an overall outstanding customer experience. Contribute to special projects relating to technology, methodologies, research, and a variety of services. Mentor and contribute to the professional growth of a world-class team of IR experts. Run the business unit, including participating in forecasting and sales enablement efforts. Assist in capturing and deploying knowledge of attack methodologies. Drive research initiatives to further incident response capabilities and brand reputation through media interaction, public speaking, and blogs. Advise clients on security best practices and attack mitigation strategies. Provide continuous input to Rapid7 product development teams. Actively participate within Rapid7 Community and Security Industry as advocate and advisor. Participate in seeking out other opportunities to build appropriate partnerships to drive additional business.

Director, Technical Customer Success

Rapid7
Austin
2 weeks ago
+24
Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Customer Advisor

Rapid7
Austin
2 weeks ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Associate Customer Advisor

Rapid7
Austin
2 weeks ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Security Associate

Rapid7
Austin
2 weeks ago
+24
Reporting to the Consultant Development Practice Lead, the Rapid7 Security Associate is an entry level role designed to provide individuals with the experience needed to become successful consultants in our Penetration Testing, Incident Response and Advisory Services practice areas.  Rapid7 Global Consulting delivers services that transform the way our clients implement, view and manage their security programs using risk, policy and data-driven analysis to empower more relevant and impactful decisions. Our clients engage us to perform world-class program assessment/development, penetration testing, and incident response services and provide world-class analytic response services. 

Team Manager, Customer Advocacy

Compeat
Austin
2 weeks ago
+18
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Sales Operations & Enablement Manager

SmartBiz Loans
Austin
2 weeks ago
+22
SmartBiz is revolutionizing small business lending with its technology platform to provide quick, affordable SBA loans to small businesses across America. SmartBiz is the leading online marketplace for SBA loans, and we are looking for a motivated Sales Operations & Enablement Manager to join our team. You will have a chance to work within a dynamic, supportive and social environment and on a team that takes pride in helping our customers, but

Technical Support Consultant

Compeat
Austin
2 weeks ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Enterprise User Success Specialist - 11AM - 8PM C…

ShipStation
Austin
2 weeks ago
2 years experience in SAAS support role. A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, XML, HTML, JSON, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone. An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. You will do this by understanding what the user needs to ensure the best experience from start to finish.Our purpose as a company is to help online businesses to thrive. Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.

Business Systems Analyst

Vista Consulting Group
Austin
2 weeks ago
+32
The Business Systems Analyst will be responsible for the design and delivery of business applications and related systems within the Private Equity, Investor Relations, Marketing, and Human Resources functions. The role will work across teams and lead exploration/requirement-gathering sessions to document and prioritize business needs. The role will use business requirements to inform the design of new and improved business processes and systems. A successful candidate will also proactively find areas for automation and improvement to enable operational best practices. Responsibilities also may include providing support and administration on supported platforms. Many platforms currently in use at Vista include Salesforce, FinancialForce, ServiceNow, Workday, iCIMS, Slack, and Box.

Apple Technical Support Advisor - Austin Site

Apple
Austin
3 weeks ago
Job Summary: You’re a problem solver and easily connect with customers! You exceed their expectations with your guidance, knowledge, and real passion for technology. You’re enamored by the way things operate, and have the ability to figure out how technology works when things go wrong. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems

Operations Manager

Enzyme Health
Austin
3 weeks ago
Enzyme Health is enabling the future of healthcare by revolutionizing the way healthcare providers work. We’re making the gig economy work for our nation’s healthcare, bringing top clinicians, and innovative digital health companies together. Supporting clinicians and companies alike, we’re enabling the digital health industry to provide better patient outcomes than traditional in-person care. Enzyme Health is newly venture-backed and building an

Technical Customer Success Manager (Austin)

MongoDB
Austin
3 weeks ago
+41
As a part of our Global Customer Success Team, you will act as both the business and technical expert for the entire post-sales customer lifecycle. By working closely with our largest customers, you will educate, empower and ensure their success with MongoDB. By leveraging your knowledge of the customer and your expertise in MongoDB, you will uncover new use cases, drive adoption of features and functionality, and mitigate risk across your portfolio. We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Customer Success role at a fast growing company

ePayPolicy
Austin
3 weeks ago
ePayPolicy is the ONLY payment processor designed specifically for independent insurance agencies to accept credit card and ACH payments online. We’re the BEST at what we do, just ask any of the 24 state insurance associations that endorse us as their go-to payment processor. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept payments. Today, with over 1,500 clients

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
3 weeks ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Marketplace Operations Specialist

Worksmith
Austin
3 weeks ago
+17
About Worksmith Worksmith is transforming the way high end brands manage their in-person customer experience by revolutionizing the store experience (Store XM). Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, etc. with local service providers across the US and Canada to create store environments that reflect their brand. Worksmith’s software saves time, money and headaches: for clients, Worksmith provides

Technical Research Architect (Cloud Security Resea…

NSS Labs
Austin
3 weeks ago
+32
The cloud research architect is a hands-on technologist and should be comfortable working with, and having an opinion about, products from industry-leading vendors. The position involves fielding varying levels of technical inquiry from NSS’ enterprise customers as well as writing research reports/blogs that build on NSS’ extensive product test data and primary research data. This is not an entry-level position. Your proven practical expertise will drive efforts related to the development of research that fuels pertinent enterprise-client discussions and aids in the development of NSS’ world-class test methodologies. You will be part of company that is chartered with making a difference in the world of cybersecurity. The ideal candidate must possess a good understanding of technology trends and the underlying competitive environment, be interested in, and skilled at, writing and communicating to various audience levels. Perhaps most importantly, the right candidate must desire to advance transparency and accountability within the cybersecurity industry.

IT Help Desk Engineer

Aceable
Austin
3 weeks ago
+39
Field incoming help requests from end users via a variety of intakes (phone, walkup, email, etc). Documents all pertinent end user identification information, including name, department, contact information, and nature of request or incident. Accesses software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identifies and learns appropriate software and hardware used and supported by the organization. Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Responsible for the upkeep, configuration, and reliable operation of multi-user computers. Performs hands on technical duties including installation, configuration, maintenance and performance tuning for supported technologies. Responsible for operational and project-oriented deployment of new technologies. Supports technologies within the infrastructure related to processing, virtualization, storage and converged communications with hands-on planning, design and implementation. Provides day to day operational support. Document system configuration.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,214
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $55,601
Min: $25K
Max: $85K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $93,956
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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