Entry Level Customer Success Jobs in Austin

28

Customer Success Manager, Arts & Cultural

Blackbaud
Austin
18 hours ago
+38
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success: Adoption, Customer Success, Renewals and Business Support. As a Customer Success Manager, you will be engaging with a wide variety of Arts & Cultural organizations (museums, zoos, botanical gardens, etc.) to help them

Customer Success Manager

A Cloud Guru
Austin
18 hours ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Associate Customer Advisor

Rapid7
Austin
3 days ago
+24
Rapid7 Customer Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, and threat detection and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

Customer Engagement Specialist

RigUp
Austin
4 days ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Sales Manager

College Forward
Austin
5 days ago
Reporting to the Managing Director of CoPilot, the CSM will act as primary lead generator for the CoPilot team. The CSM will oversee the Sales efforts by: directly contacting potential partner organizations, monitoring inbound leads, converting leads into official partner, giving product demonstrations, and documenting processes. The CSM will work closely with CoPilot colleagues to explore, create, and refine impact analyses that reinforces CoPilot’s value.

Customer Success Manager

AlertMedia
Austin
6 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Customer Success Specialist

REX
Austin
1 week ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
1 week ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Associate Customer Success Manager

BigCommerce
Austin
1 week ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
1 week ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Customer Success Representative

System Surveyor
Austin
1 week ago
About System Surveyor System Surveyor is an Austin “A-List” company with a big future. The company offers a Business to Business (B2B) Software-as-a-Service (SaaS) solution to professionals in the electronic security, IT, Audio-Visual and Fire Alarm industries.   Named #4 on Pepperdine University’s “Most Fundable Companies” list, System Surveyor has been recognized with six industry awards for innovation. Based in southwest Austin, the company

Customer Success Manager

Modernize
Austin
1 week ago
+43
Who we’re looking for: Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to

Customer Success Manager

Rapid7
Austin
1 week ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Customer Success Sales Associate

Ethos
Austin
1 week ago
+14
The customer experience is of utmost importance and will continue to determine our success in the life insurance industry. We are looking for stellar sales associates who want to join our team as licensed agents and improve the life insurance buying process. Here are the qualities that we are looking for in a Customer Success Associate: * Quick learners who can become masters of explaining life insurance in a simple and pleasant manner * Strong

Client Success Representative

Adia
Austin
1 week ago
+23
Your challenge, should you choose to accept: Adia is seeking a problem solver who excels at building and maintaining relationships to join our team as a Client Success Representative. Ultimately, your objective is to contribute to Adia's long-term growth targets by communicating directly with Adia’s clients, offering them superior service, helping them with any questions they might have, and enabling and empowering them to operate autonomously

Guarantee Claim Specialist

Vrbo
Austin
1 week ago
+28
Be an expert on policies related to our Book with Confidence Guarantee. Make judgement calls on customer situations, and request additional information if needed. Reply to emails and other customer’s enquiries related to guarantee claims. Review and audit reimbursement claims to detect any inaccurate, inconsistent, or incomplete elements or missing documentation. Manage customer concerns in partnership with management, legal and PR departments. Approve claims based on monetary amount. Serve as a contact point for our Insurance Partners verifying claims. Make phone calls to our payment and booking partners to gather information regarding claims. Contribute to reports and ideas to constantly improve our guarantee product and Provide ongoing insight into claim trends targeting Vrbo.

Customer Support

Eden
Austin
1 week ago
+16
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Technical Support Engineer

Linnworks
Austin
1 week ago
+13
Description:  Linnworks (Linnworks.com) is the world’s leading eCommerce SaaS platform that enables businesses to integrate, manage, and optimize their sales processes across hundreds of online marketplaces. Thousands of customers in more than 60 countries use Linnworks to transform the way they sell online. Founded in 2009, Linnworks has rapidly expanded to become the #1 eCommerce SaaS platform in Europe, processing more than $5B in

Customer Success Support Analyst

TrustRadius
Austin
1 week ago
+24
TrustRadius is growing quickly and the Customer Success team is leading the way. We are looking for high-achieving professionals with marketing savvy and a customer-service mindset with prior experience in Customer Success or an equivalent customer service function. Strong candidates will have excellent organizational skills and the ability to quickly become a trusted collaborator on key customer projects. At TrustRadius, you’ll join a talented

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