IT Jobs in Austin

28

Security Customer Advisor

Rapid7
Austin
5 hours ago
+22
As a Customer Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service. Our Customer Advisors are responsible for leveraging their technical knowledge to guide customers in the successful usage of security product features and enhancements, and for positively impacting the overall success and maturity of customers’ security programs.

Security Operations Manager

Duo Security
Austin
3 days ago
+13
As the Security Operations Manager, you will lead the team esponsible for incident response, vulnerability management, vendor security assessments, and security awareness for the entire company. In this role, you will be responsible for empowering the Security Operations team and contributing to and supporting the Security Operations vision.

Senior Customer Solutions Engineer

Senior Network Engineer

CrowdStrike
Austin
3 days ago
+26
Plan data center builds for agile use and deployment. Product periodic status reports on data center progress and performance and costs. Work with capacity planning and sales to ensure needed growth. Gather historical trends to use for forecasting growth. 

Lead Network Engineer

Platform Operations Specialist

Associate Consultant

Escalation Engineer - Mac

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Technical Support Specialist (1st shift)

WP Engine
Austin
4 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
4 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Director, IT Security

Procore Technologies
Austin
4 days ago
+20
We're looking for a Director of IT Security to join our growing IT Security team. In this role, you’ll lead a high-performing group dedicated to developing and designing innovative security solutions for our internal and external customers, and enhancing Procore’s compliance and governance capabilities. The Security team manages multiple aspects of security including AWS infrastructure, cryptography, host security, security anomaly detection, and anything in-between.

Senior Systems Manager

Cloud Support Associate

MongoDB
Austin
4 days ago
+41
As a Cloud Support Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.

Technical Support Consultant

Compeat
Austin
5 days ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Technical Operations Analyst (Support)

SecureLink
Austin
5 days ago
+31
Technical Operation Analysts are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
5 days ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Information Technology Procurement Specialist

Amherst
Austin
5 days ago
+15
Obtain quotes from vendors and create purchase orders. Review and approve invoices. Select vendors based on project requirements and market research. Assist in price negotiations for IT related services. Manage contracts, warranties, software licensing and renewals. Lifecycle Asset Management – conduct quarterly audits of stock. Facilitate deployment and recovery of assets to end users. Track and update technology budget against forecast and actual expenses. Work closely with facilities on office expansions and employee moves. Other duties as assigned.

IT Desk Side Support

Opcity Inc
Austin
5 days ago
+14
The IT specialist installs, modifies and makes minor repairs to networks, personal computer hardware and software systems, and provides help desk style support and technical advice and support to system users throughout the company.

Data Support Engineer

Technical Support Engineer

Tenfold
Austin
1 week ago
+16
As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

Manager, Network Infrastructure

Blackbaud
Austin
1 week ago
+38
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class organization optimized for our modern cloud solutions.  As a Network Manager in IECO, you’ll lead a team of Network Engineers responsible for our public and private cloud infrastructure. You’ll focus on quality and process while advancing our automation and engineering capabilities to deliver a highly scalable, reliable, secure and performant platform that delights our customers. Also, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

IT Problem Manager, Senior

Blackbaud
Austin
1 week ago
+38
Blackbaud is seeking a Problem Manager in our Infrastructure Engineering & Cloud Operations (IECO) organization to drive problem resolution efforts through root cause analysis and problem remediation to improve the availability of critical systems. You will leverage your experience and savvy to lead out teams in driving quality by minimizing the impact of errors in infrastructure on the business, proactively prevent recurrence of incidents caused by problems and managing the lifecycle of all problems, ensuring the most critical are prioritized, improved and refined. You will lead key stakeholders in defining critical success factors, establishing comprehensive performance measures and identifying improvement objectives.  You’ll need to be innovative and adaptable and be able to lean into the details while keeping the big picture in sight.  Whatever the challenge, you’ll always be looking for ways we can do things better.

Sr. Principal Systems Engineer

Blackbaud
Austin
1 week ago
+38
Blackbaud is seeking experienced and motivated technologists possessing a unique balance of technical depth, customer focus and leadership skills.  As a Sr. Principal Systems Engineer in Infrastructure Engineering & Cloud Operations, you’ll partner with teams across our organization to craft innovative cloud based and physical infrastructure solutions with increasing reliability, scalability, supportability and security.  Together with key stakeholders, you’ll guide our infrastructure teams in accelerating the migration of our existing workloads to the public cloud while sustaining a high level of performance across our existing systems and environments.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

IT Support Technician

Paradromics
Austin
1 week ago
Do you have experience helping startup companies build their IT infrastructure?   Do you enjoy solving complicated problems while balancing the need for quick decisions?  We are looking for a Linux-focused IT Professional to provide external consulting services and assist us in building out our infrastructure as we expand.  Paradromics is developing high-volume bidirectional data streaming capabilities between brains and computers. Our neural interface technologies will initially be used to help physically disabled patients reconnect with the outside world – with infinite possibilities beyond.  

IT Service Desk Manager

Amherst
Austin
2 weeks ago
+15
IT Service Desk Manager    Amherst is a technology company with over twenty years of success developing and optimizing data analytics platforms for the real estate market. Having honed a unique analytical approach across residential real estate, commercial real estate, and fixed income, our platform powers various real estate business strategies including mortgage securitizations, asset management, and a single-family buy-to-rent. Our data,

Information Security Architect

LogicMonitor
Austin
2 weeks ago
+33
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Infrastructure Engineer

UiPath
Austin
2 weeks ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

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